Wen Ping Lang
Summary
A highly motivated sales-driven and committed professionals with successful sales achievements and account managements. Skilled sales specialist of more than 10 years of extensive account management experiences. Proven sales records in hunting and deep-diving into existing and strategic key account. Strong analytical skills with ability to focus on details, supported by excellent problem solving and investigative. Unique ability to foster strong relationships both internally stakeholders and external clienteles.
Overview
12
12
years of professional experience
Work History
Key Account Manager
TUV SUD PSB PTE LTD
06.2022 - Current
- Focusing on key account management and development with Life Science account, Fortune 500 MNC and Government linked entity across ASEAN.
- Won the first TUV SUD ASMEA Region Best KAM rockstar award and the 2023 sales growth award.
- Won the very first new service order of cyber security project with total sales value about S$400k.
- Identifying and cultivating business opportunities and strategically promoting one stop solution with aim of driving revenue growth.
- Cross-selling and upselling of integrated solutions, attained outstanding results through project proposals, negotiations, and contracts,
- Established and maintained long-term strategic relationships with decision makers to deep-dive and expand the network with existing accounts.
- Created sales forecasts, sales plan and report to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns, paint ponits quickly and efficiently.
Executive Engineer, Sales
TUV SUD PSB PTE LTD
05.2020 - 04.2022
- Taking new role of leading generic industry portfolio sales for various products/systems across sectors like aerospace, satcom, machinery, contract manufacturer, defence and public security, goverment linked entities with provide one stop solution in full range of testing & certification services including Electrical safety, EMC/RF, Environmental( climatic, dynamic, IP) and CHM (RoHs, REACH).
- Increased Test & Measurement portfolio sales revenue from S$600k up to S$900k throughout the COVID period.
- Driven global market access sales for life sciences clients and electronics manufacturing clients to bring their products to the global market ( up to 100 countries) with highest project value about S$200k.
- Won the company P3 award from CEO in recognition of creative and proactive outreach to engage key stakeholders and customers were instrumental in driving the sales growth during the COVID period.
- Analyses, strategies and develop yearly sales plan to achieve yearly target.
- Plan and priorities sales activities for hunting new clients and managing existing accounts.
Sales Engineer
TUV SUD PSB PTE LTD
01.2018 - 04.2020
- Managing cable testing & certification portfolio bring up the sales revenue from S$ 1,5mil to 1.8mil
- Responsible for sales of Test & Measurement portfolio with covers medical laboratory equipment, industrial process control equipment and automatic control systems.
- Identify sales opportunities by assessing environment and devising and implementing the go to market strategy.
- Understand critical concepts unique to my customer's products and lead to greater customer satisfaction and increased revenue for my clients.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Sales Support Executive
TUV SUD PSB PTE LTD
09.2016 - 12.2017
- Pre-sales and post sales customer serving from gathering requirements to preparing quotation and rendering of services
- Servicing cliental from various industries like Automotive, Test & Measurement, Packaging Supplier
- Developed strong client relationships through prompt communication and excellent service quality.
- Boosted sales performance by providing efficient administrative support to the sales team.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
Sales Support Executive
EMS Energy Solution
11.2012 - 08.2016
- Managing aftermarket services in whole process including spare parts trading sales & manpower on-site testing & inspection services with sales revenue about S$ 150K to 300K per year from handling daily inquiry, prepare costing sheet and quotation, follow up and negotiate with client, review and acknowledge contract or purchase order, issue sales order, till delivery and receiving of payment.
- Support in oil & gas equipment tender process with ASEAN market, preparing biding documents and handling clarifications
- Coordinating and liaise between internal departments and external clients and vendors to sure timely and accurate delivery of our services and products.
- Provision of other ad hoc task like organize and participate in exhibitions and key project coordinator.
Education
BBA - Business Administration
Hebei University of Science And Technology
Skills
- Key Account Management and Business Development
- Client Relationship Building and Project Management
- Electrical & Electronic product regulations compliance & global market access requirements
- Testing & certification knowledge in safety, EMC/EMI/RF, Environmental and CHM
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Key Account Manager
TUV SUD PSB PTE LTD
06.2022 - Current
Executive Engineer, Sales
TUV SUD PSB PTE LTD
05.2020 - 04.2022
Sales Engineer
TUV SUD PSB PTE LTD
01.2018 - 04.2020
Sales Support Executive
TUV SUD PSB PTE LTD
09.2016 - 12.2017
Sales Support Executive
EMS Energy Solution
11.2012 - 08.2016
BBA - Business Administration
Hebei University of Science And Technology
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