Summary
Overview
Work History
Education
Skills
Certification
Languages
Activities and Interests
Declaration
Personal Information
Timeline
Server

Gursewak Singh

Singapore

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Kuisine Koncept Pte Ltd
03.2024 - Current
  • Delivered attentive and engaging customer service, ensuring a welcoming and memorable dining experience for all guests.
  • Expertly prepared a variety of espresso drinks and demonstrated advanced latte art skills, consistently exceeding customer expectations.
  • Maintained a clean and organized dining and serving area, adhering to all health and safety standards.
  • Processed orders and payments accurately with POS systems, while efficiently managing multiple guest requests during peak hours.
  • Provided knowledgeable recommendations on menu items, beverages, and wine pairings to elevate the guest experience.
  • Assisted in the coordination and setup of special events, contributing to seamless front-of-house operations.

Host & Part Time Manager

Octapas Asia Pte Ltd
01.2021 - 01.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
  • Managed reservation system, optimizing table assignments to enhance guest experience.
  • Coordinated with kitchen staff to communicate special requests and dietary restrictions effectively.
  • Monitored dining area for cleanliness and readiness, addressing any issues promptly.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Service Crew (INTERN)

The Wine Company
01.2019 - 01.2020
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Cashier

Sportsking Retail Pte Ltd
01.2017 - 01.2018
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Managed cash register operations, maintaining balanced drawers and adhering to cash handling procedures.

Aircon installation

Bhagat Electronic Pte Ltd
01.2015 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.

Education

Advanced Diploma - Hospitality Management

STEi Institute
01.2021

Diploma - Hospitality Management

STEi Institute
01.2020

10+2 - Higher Secondary

Dashmesh Academy
01.2016

10th - Matriculation

Dashmesh Academy
01.2014

Skills

  • Effective decision making
  • Professional appearance
  • Efficient multitasking to meet deadlines
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Customer service

Certification

  • Awarded a Certificate of Appreciation for dedicated service as a Member of the Student Council (2020–2021), recognizing leadership, teamwork, and commitment to school initiatives.
  • Successfully completed AVSEC (Aviation Security) certification through Spicejet Airline (2023), acquiring expertise in airport safety, regulatory compliance, and threat assessment.
  • Attained DGR (Dangerous Goods Regulations) certification from Spicejet Airline (2023), demonstrating proficiency in the safe handling and transport of hazardous materials in aviation environments

Languages

English
Hindi
Punjabi

Activities and Interests

  • Enthusiastically participate in team sports like cricket, demonstrating teamwork and strategic thinking.
  • Skilled motorbike rider, highlighting a sense of adventure and strong focus.
  • Passionate traveler with a curiosity for exploring diverse cultures and environments, fostering adaptability and open-mindedness.
  • Avid movie watcher, appreciating storytelling, creativity, and the arts.

Declaration

"I solemnly declare that the information provided above is true and accurate to the best of my knowledge and belief."

Personal Information

  • Date of Birth : 1997-11-29
  • Gender : Male
  • Height : 188cm
  • Weight : 82kg
  • Martial Status : Single
  • Nationality : Indian


Timeline

Server

Kuisine Koncept Pte Ltd
03.2024 - Current

Host & Part Time Manager

Octapas Asia Pte Ltd
01.2021 - 01.2023

Service Crew (INTERN)

The Wine Company
01.2019 - 01.2020

Cashier

Sportsking Retail Pte Ltd
01.2017 - 01.2018

Aircon installation

Bhagat Electronic Pte Ltd
01.2015 - 01.2017

Diploma - Hospitality Management

STEi Institute

10+2 - Higher Secondary

Dashmesh Academy

10th - Matriculation

Dashmesh Academy

Advanced Diploma - Hospitality Management

STEi Institute
Gursewak Singh