With more than 8 years of experience in HR and Administration roles, where I have developed a solid foundation in all aspects of HR and Admin management. In my years of experience, I successfully handled various responsibilities, including talent acquisition, employee onboarding, training and development, performance management, employee engagement, employee relations and office management. My professional experience has enabled me to refine my skills in developing HR policies and procedures, ensuring legal compliance, and providing effective HR support to employees and management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SENIOR HR & ADMIN ASSOCIATE
KLAY CAPITAL PTE LTD
03.2023 - Current
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Managed other HR tasks and oversaw completion of tasks and initiatives.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Directed hiring and onboarding programs for new employees.
Educated employees on company policy and kept employee handbook current.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Coordinated work activities for HR managers, specialists and recruiting agents.
Managed and executive administrative logistics of events planning and event execution - Family Day, Corporate Brand Relaunch
MANAGER - PEOPLE & CULTURE
S P JAIN SCHOOL OF GLOBAL MANAGEMENT
09.2019 - 02.2023
Employee communications and engagements i.e. Policy mailers, Welcome Emails, Long service award mailers, preparation of gifts and monetary pay-outs, Personalized Birthday mailers, Monthly Birthday Celebrations, Lunch and Learn Sessions, Organizing SG Campus and Inter-Campus events – SPJ's Got Talent, Photography Competition, Secret Santa etc
Publishing HR MIS on monthly basis.
Preparing HOC reports every quarter
Handling Overseas Team in APAC – joining, resignations, increments, recontracts, conducting monthly zoom meet ups
Work Pass and Dependant Pass related activities – Applications, renewals, extensions, PLOC LTVP – handling full process
Student Visa related activities – Full process from registration till ICA student pass formalities completion appointment, including conduction of Medical Screenings etc.
Business visa related activities – EV applications, LOI, Hotel Bookings
TA & Recruitment – advertising, shortlisting, interviewing and releasing offers
Onboarding activities – Induction for new joiners, policy introduction, technical set up, settling in process.
Maintain HR documentation and files (Expats & New Joiners).
1 on 1 discussions with employees
End to end Admin support.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Preparing monthly HR Payroll Reports and approved regular payroll submissions for employees.
Many out of job scope and extra mile activities – Covering reception, conducting invigilation, supporting Admin Executive in Student Related Matters.
SNR ASSOCIATE – OFFICE MANAGER & PEOPLE FUNCTION
MINDTREE LTD
08.2016 - 09.2019
Employee communication:
Policy mailers – APAC wide
Long service award mailers
Monthly Birthday mailers -APAC wide
Organizing quarterly all Minds meet – APAC wide
Conducting quarterly PF session for new joiners
Organizing Let's connect sessions
Publishing PF MIS on monthly basis
Shadow Manager on the org wide PF related processes
Eg: Promotion, increment, PMS
Employment Pass related activities – Applications, renewals, extensions including LOC
Dependent Pass related activities – Applications, renewals, extensions
Immigration MIS
Business visa related activities – Application for it through ICA Save
CPF, IRAS and GST submissions
Helping TA team with Job posting @ job bank, Co-ordination of new joiners joining formalities etc
Onboarding activities - Induction for new joiners, policy introduction, technical set up, settling in process
Maintain HR documentation and files (Expats & New Joiners)
1 on 1 discussions with employees
Organizing CSR and company events – award ceremonies, monthly gatherings, quarterly outings and events
Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency
End to end Admin support
Building connect / getting started with the local CIS operations
Building connect with local vendor / getting started on ID card issuance
Building connect with Banks, building benefits for Mindtree Minds in SG
Procurement & Purchase Request / Purchase Order related tasks for Mindtree Singapore
Guest house management – guest house upkeep and regular visits for inspection
Responsible for a diverse range of administrative and office support services; to manage day to day office administrative duties
Invoicing and billing
Organize and coordinate company events and activities
Tracking and reporting activities
Vendor relationships & negotiations
ERM / admin audit compliance for Singapore office
Managing exit formalities like system clearance, EP cancellation etc
Liaise with the payroll function & be accountable for CPF filing & other IRS related statutory forms
Publish monthly MIS on Admin Task
PURCHASER CUM HR ADMIN EXECUTIVE
JIT HENG ENGINEERING PTE LTD
03.2016 - 07.2016
Develop SOP for in office processes
Stationery, Pantry supplies etc
Posting of job ads, Conduct interviews, screenings and gather quotations for new suppliers for office operations – IT, Electricians, Pestbusters etc
Preparation of Employment, Training, Termination, Warning, Bonus letters
Application of WP/Spass for Foreign Workers through MOM
Handling Workers' Dormitory matters
Sourcing and sending Workers' for trainings/courses
Working closely with LEWs and QS to provide quotations for EMA licensing, application of PUB supplies for work sites, application for HDB renovation permits
Liaising and processing payments for suppliers
Preparation of Material Orders from sites(5 and more sites), preparation of POs
Tabulation of Workers' Payroll - salaries, preparation of payslips, pay-out of salaries monthly
Conducting and carrying out staff friendly activities, birthday celebrations etc
ADMIN EXECUTIVE
BIGFOOT ENTERTAINMENT PTE LTD
10.2015 - 03.2016
Develop SOP for in office processes
Stationery, Pantry supplies etc etc
Conduct interviews, screenings and gather quotations for new suppliers for office operations – IT, Electricians, Pestbusters etc
Liaising and processing payments for suppliers, part time workers and interns with Accounts Department
Preparing and mailing out of Credit notices for part time workers and interns
Developing and maintaining Corporate Training Procedures and Training Guide for new hires
Handled time keeping and kept track of part-timers reporting to me to keep track of attendance for payroll
Headed, handled and completed major office clean up and organization project
Handled Mail, Couriers incoming and outgoing routine
Prepared Daily Work Progress Reports
TRADING SUPPORT ANALYST
PETROBRAS SINGAPORE PTE LTD
05.2014 - 06.2015
Providing back end support for Traders
Preparing Sales Orders, Purchase Contracts and Orders for B2B deals
Keying in deal details into SAP system
Churning out invoices using SAP
Preparing for payment to suppliers using SAP system
Preparing Debit/Credit Note, preparing LOC, LOG for suppliers/clients etc
Established and implemented proper filing order for documents, bookkeeping for sales/purchases to assist in Audits and for month end closing
Any other reasonable “ad hoc” duties as required by the needs of the business
ADMIN CUM HR
KELLY SERVICES PTE LTD
09.2013 - 04.2014
Handling office operations
Preparing and handling all travel itineraries, arrangements, hotel stays, flight bookings, visa, budgets for Traders, and MDs
Processing travel reimbursements once traders provide receipts etc, conversion of currencies in order to provide correct amount as per payroll currency
Planning and executing company events such as Charity Soccer Tournaments, Annual company D&D as well as quarter-yearly team gatherings
Ensuring office and pantry supplies are up to stock
Preparing Training Guide and Step-by-step SOP guide for new staff
Keeping track of leaves, time-ins and outs, churning out of payslips, updating company's internal online portal with latest on goings, event pictures, company newsletter etc
Application for passes for foreigners through MOM
Ensuring MOM laws and legislations for Expat hiring were met, proper documents and pictures for visa applications or work permit applications were taken and documented for company's records and for MOM's requirements
Assisting MDs and Managers who relocated to Singapore with house hunting and school hunting for those with children, assisting them to settle in to local living in Singapore
Any other reasonable “ad hoc” duties as required by the needs of the business
SERVICE EXECUTIVE
TELEDIRECT PTE LTD
04.2011 - 04.2013
Handling Member's incoming calls and enquiries
Ensuring KPI for call standards are met by team
Problem solving, and service recovery
Assisting in interviews, preparing employment letters
Assisting in ensuring all MOM laws are compiled to, and all leave claims, maternity claims are reported and documented correctly
Any other reasonable “ad hoc” duties as required by the needs of the business
HR OPERATIONS EXECUTIVE
WAX IN THE CITY
04.2011 - 04.2013
Conducting interviews for potential recruits
Preparing employment contract
Preparing weekly and daily pay-outs
Leave planning, updating, reimbursements
Assisting in preparations of termination letters, counseling letters
Any other reasonable “ad hoc” duties as required by the needs of the business
Education
Specialist Diploma in HRM - Double Specialist Diploma in HRM
Nanyang Polytechnic
Singapore
04.2024
O Levels -
WEST SPRING SECONDARY SCHOOL
SINGAPORE
12.2005
Skills
Staff Management
Issue and Conflict Resolution
Managing Employee Relations
Employee Coaching and Motivation
Performance Tracking and Evaluations
Contract Development and Management
Contract Law
Administration and Reporting
Managing Reception
Employment Law
Government Policy
Human Resources Department Processes
Payroll Preparation
Accomplishments
Other Strengths/Skills of Individual
Meticulous
Neat and organized
Typing speed of 60 WPM
Extremely professional with a friendly approach
Ability to worK under pressure
Always ready and willing to assist and go the extra mile for colleagues and company
Has represented Company and won work related issues with TADM and TAFEP
Certification
Class 3A Driving License (13 years' experience)
Certificate in Introduction to Oil Industry (The Oxford Princeton Programme)
Certificate for Oil Shipping (The Oxford Princeton Programme)
PDPA Officer Course
Timeline
SENIOR HR & ADMIN ASSOCIATE
KLAY CAPITAL PTE LTD
03.2023 - Current
MANAGER - PEOPLE & CULTURE
S P JAIN SCHOOL OF GLOBAL MANAGEMENT
09.2019 - 02.2023
SNR ASSOCIATE – OFFICE MANAGER & PEOPLE FUNCTION
MINDTREE LTD
08.2016 - 09.2019
PURCHASER CUM HR ADMIN EXECUTIVE
JIT HENG ENGINEERING PTE LTD
03.2016 - 07.2016
ADMIN EXECUTIVE
BIGFOOT ENTERTAINMENT PTE LTD
10.2015 - 03.2016
TRADING SUPPORT ANALYST
PETROBRAS SINGAPORE PTE LTD
05.2014 - 06.2015
ADMIN CUM HR
KELLY SERVICES PTE LTD
09.2013 - 04.2014
SERVICE EXECUTIVE
TELEDIRECT PTE LTD
04.2011 - 04.2013
HR OPERATIONS EXECUTIVE
WAX IN THE CITY
04.2011 - 04.2013
Specialist Diploma in HRM - Double Specialist Diploma in HRM
Nanyang Polytechnic
O Levels -
WEST SPRING SECONDARY SCHOOL
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