Gulshan Kumar

• Closing working with the management to achieve Company targets.
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responsible for overseeing the Inventories of the Branch & reporting back to Management.
• Perform Costing Analysis semiannually.
• Coordinating daily restaurant management operations
• Adept in coordinating with other branch outlet and suppliers of food and beverages.
• Proficient in managing financial operations and customer relation
• Responsible for Order Management Process flow of the organization
• Responding efficiently and accurately to restaurant customer complaints
• Oversaw food preparation and monitored safety protocols
• Reconciled cash and credit card transactions to maintain accurate records
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
• Monitored inventory of supplies and purchased orders to maintain adequate stock level
• Tracked daily sales transactions and invoices for accurate and updated financial reporting

Manage Daily operations & Staff Management.

• Manage Bar Menu & Drinks Menu
• Responsible for Introducing new drinks to the menu (via liquor tasting)
• In-charge of Daily Sales Report
• Responsible for Inventory Reporting
• Manage Beverage Suppliers & Vendors
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
• Set aggressive targets for employees to drive company success and strengthen motivation
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales