Guek Leng Gred Ang

• Developed an engaging training program that increased newly enlisted trainees with knowledge and skills.

• Developed effective evaluation tools to measure training effectiveness and identify areas for improvement

• Delivered training sessions that increased newly enlisted trainees' engagement and motivation.

• Developed online quizzes, scenario training for the newly enlisted trainees.

• Delivered online quizzes, scenario training for the newly enlisted trainees.

• Developed and maintained relationships with vendors, resulting in improved service quality and cost savings.

• Developed and implemented a proper system for tracking and monitoring project progress, resulting in improved project management.

• Manage procurement issues on behalf of the department.

• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Increased efficiency by streamlining coordination processes and implementing new organizational systems.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Used job-related software to draft and finalize written correspondence and documentation.

• Represented the organization for Home Team Medical Board.

• Established and maintained relationships with external vendors and suppliers, resulting in improved quality and delivery of products and services.

• Developed and maintained internal policies and procedures to ensure compliance with industry standards and regulations (IPPT).

• Utilized a variety of sports and activities to teach newly enlisted Police officers about teamwork, sportsmanship, and physical fitness.

• Conducted train-the-trainer sessions to ensure all trainers understood the content, resulting in an increase in engagement and knowledge retention.

• Led student extracurricular activities such as additional fitness training, resulting in increased newly enlisted Police officers' involvement.

• Assisted with extra-curricular activities such as after-training programs.

• Analyzed training plans and strategies for newly enlisted Police officers.

• Reduced injury rates among trainees by emphasizing proper form and technique during workouts.
• Mentored junior trainers (NS boys) at the facility, offering guidance on best practices in client management and training techniques.
• Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs for trainees.
• Demonstrated proper technique for exercises to avoid injuries.
• Designed specific workout systems for individual trainee based on performance ability- to work towards their IPPT.

• Ensured the security of VVIPs (Ministers) by following the established security protocols.

• Implemented security measures such as profiles, permission sets, and field-level security.

• Enforced safety policies and rules to ensure the protection of property and personnel.

• Conducted searches of personnel, packages, and vehicles to ensure safety compliance for high security events in Singapore.

• Developed and implemented security protocols and procedures to protect VVIPs and assets.

• Enhanced VVIPs safety by conducting thorough risk assessments and creating personalized security plans.
• Reduced potential threats by consistently monitoring VVIPs' surroundings and pre-planning travel routes.
• Ensured timely response to incidents with efficient communication between team members and local authorities.
• Maintained a high level of physical fitness, participating in rigorous training programs to ensure peak performance on the job.
• Demonstrated professionalism and quick decision-making skills during high-pressure situations, ensuring VVIPs' safety at all times.
• Coordinated with venue staff and event planners to ensure adequate security measures were in place for client events or appearances.
• Upheld strict confidentiality standards regarding VVIPs information and operations, preserving their privacy and reputation at all times.
• Offered guidance and advice on personal safety matters to VVIPs, helping them make informed decisions about their security needs.
• Worked with local, state and government agencies regarding security matters.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets before the arrival of VVIPs.

• Established a positive relationship between the department and the local community.

• Responded to emergency calls quickly and safely, resulting in a number of successful rescue operations.

• Patrolled assigned areas, resulting in a decrease in criminal activity and increased community safety.

• Detected and deterred criminal activity while on patrol.

• Successfully apprehended a suspect wanted for a violent crime without incident.

• Provided first aid to victims of crime and accidents.

• Utilized effective communication and negotiation techniques to resolve domestic disputes.

• Monitored and patrolled assigned areas to deter criminal activity.

• Conduct raids with other agencies.

• Wrote detailed reports summarizing criminal activity and investigative findings.

• Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
• Reduced criminal activity in assigned areas through proactive policing and community engagement.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Conducted preliminary investigations at scenes of major crimes.
• Responded to emergency calls to provide assistance to citizens in need.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Conducted searches of individuals, vehicles and premises.
• Monitored crowded public areas and events to mitigate risk and promote safety.

• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Streamlined the ordering process for increased efficiency, leading to improved customer service.
• Assisted with menu development, resulting in a diverse and appealing selection for patrons.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Managed team of up to 30 restaurant staff (Full and Part time), maintaining exceptional customer service and quality standards.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Streamlined the ordering process for increased efficiency, leading to improved customer service.
• Assisted with menu development, resulting in a diverse and appealing selection for patrons.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
• Coordinated special events and promotions, drawing in new customers and increasing revenue.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Managed team of up to 10 restaurant staff, maintaining exceptional customer service and quality standards.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Oversaw food preparation and monitored safety protocols.

• Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
• Reduced food waste by closely monitoring ingredient usage and implementing effective portion control measures.
• Ensured compliance with all health and safety regulations, maintaining a safe work environment for all employees.
• Assisted head chef in cooking dishes according to ingredients.
• Chopped ingredients and garnishes.
• Checked food inventory and ordered ingredients.
• Cleaned kitchen work area by sanitizing all cooking equipment, utensils and counters.
• Stored food safely and orderly in freezer and refrigerator.
• Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
• Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
• Prepped ingredients ahead of time to increase cooking and service speed.
• Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Followed recipes and instructions to achieve quality and presentation standards.
• Used variety of kitchen tools and appliances to prepare ingredients and meals.
• Replenished food and ingredients supplies to meet service demand.
• Cleaned and oiled kitchen equipment to maintain optimized function.
• Coordinated with team members to prepare orders on time.
• Worked closely with front-of-house staff to facilitate excellent customer service.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
• Assisted in inventory management, ensuring proper stock levels for optimal kitchen performance.