Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gretchen Am-is

Summary

Hardworking and passionate job seeker.Ready to help team achieve company goals.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Has dedication and very responsible to my duty.


Overview

4
4
years of professional experience

Work History

Hotel Coordinator

Courtyard Marriot by Novena
05.2021 - 06.2023
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
  • Print all reports and assigned room numbers for the room attendants.
  • Supervised the team, front desk agents and helped to resolve issues arising during shifts.
  • Managed day-to-day operations of lodging facility.

Breadtalk Cashier

Breadtalk
03.2020 - 10.2020
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Salesperson/Promoter

Achromaz Pte.Ltd.
12.2019 - 03.2020
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided product benefits and advantages and discussed pricing with interested parties.

Education

English Education

University of Negros Occidental Recoletos
Philippines
03.2007

Skills

  • Handle enquiries
  • Telephone support
  • Operational Systems Monitoring
  • Computer Skills(knowledgeable in MS word and EXCEL)
  • Good communication skills
  • Multi tasking skills
  • can work under pressure

Languages

English

Timeline

Hotel Coordinator

Courtyard Marriot by Novena
05.2021 - 06.2023

Breadtalk Cashier

Breadtalk
03.2020 - 10.2020

Salesperson/Promoter

Achromaz Pte.Ltd.
12.2019 - 03.2020

English Education

University of Negros Occidental Recoletos

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Gretchen Am-is