A highly organized and hard-working HR Professional with 10 plus years of experience in the field of HR Operations, Learning and Development, Performance & Talent Management. Looking forward to securing a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
12
12
years of professional experience
Work History
Digital Learning Specialist
Cargill Business Services India Pvt Ltd
08.2019 - Current
Providing consultation with Business and Functions on setting up content in LMS systems, iContent (Success Factors), SharePoint, uPerform, Degreed and Intrepid applications
Review, approve and test the new functionality that has been added and make sure that it meets the Governance set by the Learning processes, while working with the IT counterparts on the scheduled releases
Providing SME support to the team on SuccessFactors and Digital learning activities and monitoring the quality on the service provided
Documenting/verifying the end-to-end details on RCA’s and work towards the Continuous Improvement ideas
Entirely responsible for managing the Learning content management and library maintenance of adding/editing or removing the content/users to uPerform repository by owning the application
Create Online Web Based Training courses on NourishingU, uPerform and Degreed
Assign training courses and programs to employees globally and assist with any launch issues with the courses assigned and trouble shoot the issue
Supporting the Classroom trainings with creating of Schedule offerings, registration of participants and Venue details followed by sending the surveys after each training completions
Managing the Performance Management process globally by guiding employees, managers and HRs on the process and guidelines for midyear and annual performance reviews
Providing support on creating and handling sessions for Talent discussions/Succession planning on Success Factors and working with facilitators to have them completed.
ERC Sr. Admin (HR Assistant III)
Amazon Development Centre
12.2016 - 07.2019
Providing Tier2 support/Escalations on Payroll, Benefits, Learning Management system, Leave management and HR Policies for employees in the United States
Coordinating with the onsite HR and partner teams to provide a timely resolution to employees and create a better customer experience
Piloted the Attendance hotline project for Fulfilment centres in US
Was able to get promoted to the next level within a span of 7 months from joining and have received five performance awards for toping the chart.
HR Sr. Ops Specialist
Honeywell Technology Solutions Pvt Ltd
03.2014 - 10.2016
Providing support for HR Applications by coordinating with the IT teams to troubleshoot and provide timely solutions
Ensured accurate and timely support was provided to clients about application issues/questions raised on PEOPLESOFT HRMS 9.1, SAP, LMS (Success Factors) and other HR Applications
Answering questions related to employee pay, PF, taxation, learning, performance management, letter requests, reimbursements and handling exit formalities for employees leaving the Organization and on Employment verification for former employees
Supported International assignment to prepare onsite team to transition HR Application Process through Skype calls
Contribute to Kaizen culture by identifying opportunities to improve process.
Senior Telephone Analyst
Information Evolution India (P) Ltd
12.2011 - 12.2013
Work involved research and editorial services handling outbound primary research activities
Dealing with thousands of client databases to generate adequate leads with significant expertise and systems in information conversion.
Education
Bachelor of Business Management - undefined
Kaypeeyes College of Arts and Science
Kotagiri, TN
Skills
Provided Global support for HRS Application toolsundefined
Process Specialist at Cargill Business Services India Pvt Ltd, Cargill India Pvt. Ltd, CargillProcess Specialist at Cargill Business Services India Pvt Ltd, Cargill India Pvt. Ltd, Cargill