Summary
Overview
Work History
Education
Skills
Websites
Languages
Certifications Courses Training Memberships
Personal Information
Timeline
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Gracia Tjen

Summary

Business Analyst with demonstrated successes in Data Analysis and Business Partnering in the Finance and Electronics Manufacturing industry verticals. Diverse professional experience having worked in collaboration with international colleagues. Excellent expertise in requirements gathering and documentation and business process modelling. Outstanding track record in process optimisation and business transformation through investigative analysis, process re-engineering, and reports analysis. Demonstrated success in project management with proven abilities in working with high-performing, multi-cultural, and cross-functional teams in delivering and deploying multiple remote and on-site projects. A persuasive and empathic communicator with strong relationship management skills, able to liaise with superiors, subordinates and various stakeholders to drive transformative processes that ultimately bring about sustainable business and organisational growth.

Overview

9
9
years of professional experience

Work History

Business Analyst

JSK Hi-Tech Pte Ltd
10.2017 - Current
  • Strategic Market Analysis: Conducted thorough market analyses, evaluating both product lines and overall business profitability
  • These insights guided critical business decisions and strategies.
  • Financial Advisory: Provided invaluable financial insights that facilitated the decision-making process
  • Aligned capital and resource allocation with the business budget, optimizing financial efficiency.
  • Operational Excellence: Spearheaded efforts to enhance sales and operational efficiency through innovative thinking, process improvement, system enhancements, and the sharing of best practices. key Contributions & Achievements:
  • Actionable Data Insights: Developed and maintained dynamic business reports and dashboards that delivered actionable insights to support data-driven decision-making for the sales and executive leadership teams
  • This data-driven approach led to significant cost reductions in business operations.
  • Client Relationship Management: Cultivated and maintained strong relationships with key business clients, ensuring their needs were met and their concerns addressed
  • This proactive client engagement contributed to the company's reputation and success.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.

Accountant

PT. Citra Wahana
07.2015 - 05.2017
  • Strategically Summarized Financial Status: Spearheaded the process of collecting essential financial data, and skillfully prepared comprehensive balance sheets, profit and loss statements, and various reports
  • This provided the company with real-time insights into its financial health.
  • Proficient Financial Analysis: Conducted in-depth analysis of financial information, delivering critical insights that allowed for informed decision-making and strategy adjustments.
  • Robust Internal Controls: Developed and meticulously documented business processes and accounting policies, fortifying internal controls to ensure compliance and mitigate risks.
  • Client-Centric Communication: Effectively liaised with clients, fostering strong and trust-based relationships
  • Maintained clear and open lines of communication, ensuring their financial needs were met promptly.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.


Financial consultant

PT. Valbury Asia Futures
07.2014 - 06.2015
  • Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
  • Facilitated presentation and recommendation of services by optimizing client relationships.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Facilitated new client onboarding process and investment account setup.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

Education

Master of Applied Finance -

Monash University
Melbourne, Australia

Bachelor of Commerce - Accounting And Finance

Monash University
Melbourne, Australia

Skills

  • Budgeting and Financial Planning
  • Business Case Development
  • Business Partnering
  • Business Process Optimization
  • Business Transformation
  • Cost Benefit Analysis
  • Data Analysis and Interpretation
  • Financial Modeling and Forecasting
  • Financial Performance Analysis
  • Investigative Analysis
  • Project Management
  • Reports Analysis
  • Requirements Gathering
  • Risk Management
  • Stakeholder Relationship Management
  • Strategic Planning
  • Team Leadership & Development
  • Trend Analysis and Insights
  • Business Planning
  • Financial Analysis
  • Financial Reporting
  • Cash Flow Analysis
  • Funds Management
  • MS Office Suite
  • Financial Statements
  • Investment Advice
  • Trend Analysis
  • Stock Market Expertise
  • Client Relations
  • Stock Market Understanding
  • Investment Planning
  • Relationship Building and Management
  • Business Development
  • Financial Planning

Languages

English
Mandarin
Bahasa Indonesia

Certifications Courses Training Memberships

  • Advanced Diploma in Financial Trading and Value Investing, Singapore Management University, 2022
  • Business Chinese Language Course, Shanghai Normal University, 2014

Personal Information

  • Notice Period: 1 Month
  • Nationality: Indonesian, Singapore PR

Timeline

Business Analyst

JSK Hi-Tech Pte Ltd
10.2017 - Current

Accountant

PT. Citra Wahana
07.2015 - 05.2017

Financial consultant

PT. Valbury Asia Futures
07.2014 - 06.2015

Master of Applied Finance -

Monash University

Bachelor of Commerce - Accounting And Finance

Monash University

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Gracia Tjen