Gracia Ang
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
MUJI
03.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Retail Sales Associate
Uniqlo
02.2022 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Ngee Ann Polytechnic
535 Clementi Rd, Singapore 59948903.2025
Skills
- Strong Communication and Interpersonal Skills
- Merchandise Rentals
- Player Motivation
- Time Management
- Display Building
- Purchase Packaging
- Communications Strategies
- Credit Card Applications
- Special Orders
- Product Recommendations
- Answering Customer Questions
- Monitor Security
Timeline
Retail Sales Associate
MUJI
03.2023 - Current
Retail Sales Associate
Uniqlo
02.2022 - 05.2022
High School Diploma -
Ngee Ann Polytechnic
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