NGON QI YING
Summary
Detail-oriented Quality Assurance Manager with a 7-year background in the quality assurance field. Skilled at developing and implementing improved methods for identifying problems. Adept at using equipment to conduct inspections.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Teda Pharmaceutical (S) Pte Ltd
09.2023 - Current
- Performed root cause analysis to identify and resolve quality issues and defects.
- Created and maintained quality management systems to align with industry standards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Monitored staff organization and suggested improvements to daily functionality.
Design Assistant
Teda Pharmaceutical (S) Pte Ltd
08.2016 - Current
- Designed labels and boxes for product packaging using Adobe Photoshop and Adobe Illustrator
- Analyzed feedback from customers and staff to refine design concepts.
- Presented design drafts to management for approval
- Engage printing company to manufacture the final product after confirming specifications with Production manager
- Research and improve on skills through self learning online
- Created marketing materials such as product flyers for sales and marketing team
- Set up professional photo taking for company products
- Assisted in designing of website
Procurement Executive
Teda Pharmaceutical (S) Pte Ltd
05.2016 - Current
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Developed and strengthened supplier relationships.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Identified opportunities to reduce lead times and improve inventory management.
- Established and maintained accurate records of purchases, pricing and payment terms.
Quality Assurance Supervisor
Teda Pharmaceutical (S) Pte Ltd
01.2017 - 08.2023
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Provided development team with insights and recommendations on product usability and functionality by reviewing and analyzing internal data.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Addressed non-conformance issues, pausing production to correct errors.
- Implemented process improvements to increase productivity in quality assurance operations.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Monitored product standards and quality-control programs.
- Liaise with Quality Control department for testing samples and generating reports
- Conduct sampling for raw materials, packaging materials, intermediates and finished products
- Inspect incoming purchased goods from suppliers
- Involve in documenting records, checking for errors
- Liaise with Production department to do quality check during production
Waitress Trainee
Mandarin Orchard Hotel
06.2011 - 07.2011
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
BBA - Business Management
Royal Melbourne Institute of Technology
Singapore08.2016
Advanced (A) Level - Science
Serangoon Junior College
Singapore 12.2011
Skills
- Data Collection
- Employee Training
- Quality Assurance
- Maintaining Clean Work Areas
- Compliance with GMPs
- Predictive and Preventive Maintenance
- Current Good Manufacturing Practices (CGMP)
- Employee Recruitment
Certification
1. Process Validation (PV) and Cleaning Validation (CV)
2. Good (Quality Control) Laboratory Practices
3. Character Development Award - Silver
4. Agilent 5800/5900 Techniques for Simultaneous ICP-OES
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Quality Assurance Manager
Teda Pharmaceutical (S) Pte Ltd
09.2023 - Current
Quality Assurance Supervisor
Teda Pharmaceutical (S) Pte Ltd
01.2017 - 08.2023
Design Assistant
Teda Pharmaceutical (S) Pte Ltd
08.2016 - Current
Procurement Executive
Teda Pharmaceutical (S) Pte Ltd
05.2016 - Current
Waitress Trainee
Mandarin Orchard Hotel
06.2011 - 07.2011
BBA - Business Management
Royal Melbourne Institute of Technology
Advanced (A) Level - Science
Serangoon Junior College
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