GRACE DIM NGAIH HUAI
Professional Hospitality
Summary
Hello Sir/Madam,
I want to apply this position and I have more than 2 years experience in hotel receptionist.I'm currently working in Singapore and I'm
seeking a challenging role where I can utilize my exceptional skills to ensure customer's satisfaction.I'm available for walk-in interview and I'm excited to hear back from you.
Regardly,
Grace DimNgaihHuai
+65 9057 4644
gracedimpil@gmail.com
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Hostess
Gala Fine Dining Restaurant
01.2024 - Current
- Customer service: Greet and welcome guests, answer questions, and provide a positive experience
- Communication: Speak clearly and articulately to communicate menus and take orders
- Guest inquiries: Address issues and provide solutions in a timely and friendly manner
- Teamwork: Assist other staff members and departments to maintain positive working relationships
- Attention to detail: Demonstrate organizational skills and the ability to manage reservations and seating efficiently.
Hotel Receptionist
Areca Hotel
Myanmar
01.2021 - 12.2023
- Answered and directed phone calls, emails, and messages
- Greeted visitors, clients, and customers in a professional and friendly manner
- Managed and maintained calendars, appointments, and schedules
- Coordinated meetings, events, and conferences
- Provided exceptional customer service and support
- Handled incoming and outgoing mail, packages, and deliveries
- Maintained accurate and up-to-date records and files
- Processed transactions, payments, and invoices
- Collaborated with teams and departments to ensure effective communication
- Managed office supplies, inventory, and maintenance
- Provided administrative support to staff and management
- Ensured a clean, organized, and welcoming reception area.
Education
Bechelor in Science - Zoology
Kalay University Myanmar
Skills
Excellent Communication
Certification
Certificate in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Dob
06/19/01
Personal Information
- Available: Immediately
- Age: 23 years
- Height: 165 cm
- Weight: 60 kg
- Passport Number: MF402185
- Nationality: Myanmar
- Marital Status: single
Timeline
Hostess
Gala Fine Dining Restaurant
01.2024 - Current
Hotel Receptionist
Areca Hotel
01.2021 - 12.2023
Bechelor in Science - Zoology
Kalay University Myanmar
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