Gowri PALANISAMY
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 10 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Mufiz Spice Restaurant Pte. Ltd.
05.2013 - 04.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Front Office Assistant
Indian Bank
06.2012 - 09.2012
- Reviewed and updated customer information in database for accuracy.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Updated client databases regularly while maintaining accuracy in contact details comprehensively.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Software Developer
First Line InfoTech (Pvt.) Ltd
12.2007 - 03.2010
- Make sure the code I produce works, am reasonably efficient, documented, is written in such a manner that I or another person can maintain it later with relative ease
- Designed reusable and reliable code for use within distributed cloud environments.
- Enhanced user experience through designing and implementing user-friendly interfaces.
Education
Master of Computer Applications - Computer Applications
PSNA College of Engineering And Technology
Dindigul04.2006
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
Timeline
Restaurant Manager
Mufiz Spice Restaurant Pte. Ltd.
05.2013 - 04.2024
Front Office Assistant
Indian Bank
06.2012 - 09.2012
Software Developer
First Line InfoTech (Pvt.) Ltd
12.2007 - 03.2010
Master of Computer Applications - Computer Applications
PSNA College of Engineering And Technology
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