Summary
Overview
Work History
Education
Skills
Technologies
Certification
Accomplishments
Timeline
Hi, I’m

Govindu Kakinada

Manager Solution Engineering APAC
Singapore
Govindu Kakinada

Summary

Diversely skilled Solutions Engineer with 14 years of success in industry with focus in pre-sale engineering and Technical Consulting arena. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as technical advocate throughout entire sales process. Skilled in articulating methodologies and concepts.

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Overview

18
years of professional experience
6
years of post-secondary education
5
Certifications
3
Languages

Work History

TeamViewer Singapore Pte Ltd

Manager Solution Engineering APAC
06.2023 - Current

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed and motivated employees to be productive and engaged in work.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

TeamViewer Singapore Pte Ltd

Enterprise Solutions Engineer
05.2022 - 06.2023

Job overview

  • Designed and prepared technical presentations and recommended solutions for client issues.
  • Monitored and collected all technical information and designed appropriate workflow for customers.
  • Delivered Product Demos to Customers & for Trade shows
  • Led the POCs & UATs as part of sales cycle
  • Provided trainings to teams of Channel Partners & Internal employees
  • Worked with CSM, R&D and Product team members to deliver custom solutions to meet client requirements for functionality, scalability and performance.
  • Played key role in closing Multi Million Dollar deal of the year.

TeamViewer India
Mumbai

Enterprise Solutions Engineer
11.2018 - 05.2022

Job overview

  • Solution Consultation in Work Flows automation, Remote Inspection & Warehouse automation projects using Frontline AR Solutions
  • Producing detailed functional design document to match customer requirements.
  • Leading Proof of Concepts/ UATs and responsible for objection handling for technical aspects.
  • Communicating with executive and management level business partners.
  • Providing Enablement sessions to Channel Partners & GSIs Products / Services Managed.
  • Monitoring project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Presenting proposals to customers at industry events, such as conferences and trade shows.
  • Translating client requirements into documentation for product management teams, producing all necessary ephemera.
  • Managing strong bonds with customers' on-site technical staff to foster trust and retain business relationships.
  • Helped Sales team to increase their Product knowledge up to 90%

SmartCirqls Infotech Pvt Ltd
Mumbai

Pre-Sales Consultant
01.2018 - 10.2018

Job overview

  • Met with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements.
  • Worked closely with customers on technical requirements to provide technical solutions – Identified requirements, including technical details.
  • Developed and established strong relationships with strategic clients and industry partners.
  • Provided product updates and technical advice to clients – Explained technical capabilities and business benefits of solutions to customer from engineering level to senior executives.
  • Presented company products to clients – Showcased drivers and value that supported business case for total cost of ownership to customer.
  • Worked with sales team to develop selling strategy within target accounts – Created and delivered effective presentations and sales tools for sales team.
  • Performed competitive analysis to assist Sales team with effective tools.
  • Attended industry trade shows, seminars, and training sessions to promote products and services.
  • Products / Services Managed - Splunk Enterprise Security (SIEM), Splunk Phantom (SOAR), Splunk UBA.
  • Helped Sales team to increase closure rate by 70%

Intellicon Pvt Ltd
Mumbai

Pre-Sales Manager
06.2015 - 12.2016

Job overview

  • Produced detailed functional design documents to match customer requirements.
  • Created Technical Architectures, Managed Proof of Concepts.
  • Prepared case studies, SOWs, SLAs, Project Plan and knowledge base portal.
  • Communicated with Executive and Management level teams.
  • Developed technically focused sales collateral for different Products.
  • Streamlined proposal & solution design processes for entire Pre-Sales teams across all branches.
  • Successfully led major project implementations of worth USD 30 Million $.
  • Attended industry trade shows, seminars, and training sessions to promote products and services.
  • Products / Services Managed- Warehouse Management, Track & Trace (Production line Automation), Asset Management Solutions.

Feedback Interactive Comm Pvt Ltd
Mumbai

Pre-Sales Manager
01.2012 - 05.2015

Job overview

  • Played Key role in Requirement gathering & Solution analysis for strategic deals.
  • Created Technical Architectures for Product deployment & Technical consultation in project execution.
  • Managed Proof of Concepts and achieved success in Technical qualification of projects.
  • Collaborated with multinational teams in R & D activities.
  • Attended industry trade shows, seminars, and training sessions to promote products and services.
  • Products / Services Managed-Software Videoconferencing Platform (Easy meeting, Video Contact Centre), H.323 Devices, Audio - Video Bridges, Telepresence, MCUs & Gateways.

Strategic Outsourcing Services Pvt Ltd
Bangalore

Technical Coordinator
05.2011 - 12.2011

Job overview

  • Created Technical Architectures for Product deployment & Technical consultation in project execution.
  • Led UIDAI (AADHAR) Project in Maharashtra & Andhra Pradesh.
  • Responsible for Biometric data collection from Enrolment centers, UIDAI Application & integration with State wise KYC data.
  • Escalation of issues related to UIDAI & Biometric applications to Technical team.
  • Provided Technical support to Enrolment agencies.
  • Worked closely with development team of UIDAI & DC teams Key Initiatives and Achievements.
  • Streamlined the Installation & configuration processes, introduced ticket response system for addressing Technical issues at Enrolment centers.
  • By ensuring smooth technical operations, contributed for faster enrollments up to 95%.

eGramIT Services Pvt Ltd
Hyderabad

Sr. Network Administrator
12.2007 - 04.2011

Job overview

  • Administrated Networks (LAN / WAN) with ISMS compliance (ISO 27001:2005) Standards.
  • Asset Inventory & Documentation as per ISMS Policy.
  • Managed IT Infra (Systems & Networks) across Corporate office & 4 branch locations.
  • KPIs - Monitoring Internet connections & Leased lines using PRTG, Implementation of Domain Controller, Active Directory, IIS, FTP, Shared Folders.
  • Reporting & MIS management and updating technology specific documents.
  • Got best performance employee award from CEO.
  • Streamlined Installation & configuration processes, introduced ticket response system for addressing Technical issues at Enrolment centers.

Co-Canada Technologies Pvt Ltd
Kakinada

Network Administrator
04.2006 - 10.2007

Job overview

  • Administrated Networks (LAN / WAN) of ISPs – Backbone Design, Installation & configuration of Routers & Gateways, Long distance WiFi Links and Base stations
  • Worked on LISP Server, Creating Pools, Users, Policies & configuring Bandwidth.
  • Network performance monitoring & Traffic management.
  • IT – Asset Inventory & Documentation management.
  • Responsible for Network uptime and L2 Support for customers & partners.

Education

Assam Downtown University
Assam

MBA from Information Technology
03.2013 - 06.2016

University Overview

Andhra University
Andhra Pradesh

B.Sc. from Computer Science
06.2004 - 06.2007

University Overview

Skills

    Solutions deployment

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Technologies

Technologies

Artificial Intelligence

Industrial Metaverse

SAAS Solutions

Machine Data Analytics

IoT

Certification

Certified Scrum Product Owner

Accomplishments

Accomplishments
  • Resolved product issue through consumer testing.
  • Managed large scale deployments (10K> systems) for GSIs
  • Led Product testing and fine tuning program internally
  • Led successful POCs with global customers



Timeline

Manager Solution Engineering APAC
TeamViewer Singapore Pte Ltd
06.2023 - Current
Enterprise Solutions Engineer
TeamViewer Singapore Pte Ltd
05.2022 - 06.2023

EDA (DATA ANALYSIS) & AI

05-2022

Certified Scrum Product Owner

11-2019
Enterprise Solutions Engineer
TeamViewer India
11.2018 - 05.2022

Splunk Certified Admin

06-2018
Pre-Sales Consultant
SmartCirqls Infotech Pvt Ltd
01.2018 - 10.2018
Pre-Sales Manager
Intellicon Pvt Ltd
06.2015 - 12.2016

Certified in ITIL Foundation v3

07-2013
Assam Downtown University
MBA from Information Technology
03.2013 - 06.2016
Pre-Sales Manager
Feedback Interactive Comm Pvt Ltd
01.2012 - 05.2015
Technical Coordinator
Strategic Outsourcing Services Pvt Ltd
05.2011 - 12.2011

Microsoft Certified Technologu Specialist

12-2010
Sr. Network Administrator
eGramIT Services Pvt Ltd
12.2007 - 04.2011
Network Administrator
Co-Canada Technologies Pvt Ltd
04.2006 - 10.2007
Andhra University
B.Sc. from Computer Science
06.2004 - 06.2007

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Govindu KakinadaManager Solution Engineering APAC