GOUTHAM MANIKANTAN

Work History

DBS Bank ( Contract via Achieve Group of Tech)

Tampines, Singapore

2023.02 - 2024.07

Handled and Delivered all Successfull Audit, Regulatory and Customer Enhanements Projects for DBS Mobile and Internet Banking Applications. End to End SME of Customer Onboarding Domain for both India and Indonesia Country.
Project Roadmap, Capacity Planning, Budget Planning, Resource Planning, Project HLE, Scrum Ceremonies, Team Capacity etc of Porject Management Activities.
Efficiently gathered and validated requirements within different banking domains and on industry level, ensuring alignment with business goals and objectives.
Proactively facilitated collaborative requirement gathering sessions between business stakeholders and scrum squads, fostering effective communication and understanding.
• Supported Product Owners and Domain Experts in translating complex requirements into actionable Business Requirements Documents (BRD) and user stories, accelerating the delivery process.
• Recognised as a subject matter expert, providing guidance and expertise to squads and Product Owners in scaling agile delivery settings, resulting in improved efficiency and productivity.

NTT DATA PVT LTD

BANGALORE, KARNATAKA

11.2021 - Current

Working for MasterCard Client handling 8 Core and 3 Data Scrum Teams and responsible for end to end delivery of complex projects.
Involved in Program Increment Planning to base line plan for the upcoming quarter using Capacity forecasts with estimates to ensure optimal and predictable delivery plan.
Working with Product Owners (POs) to remove impediments and aid planning and prioritization.
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Led sprint reviews and planning meetings to promote full team engagement.
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Ensure that all the applications and modules of the project are working correctly and provide necessary Dev & test support for those applications/modules when needed.
Worked with QA team on defect validation and provide resolutions to QA and Dev teams in timely manner to ensure the defects are closed at the earliest within SLA.
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
and execution.

HEXAWARE TECHNOLOGIES

CHENNAI, TAMIL NADU

09.2019 - 11.2021

Worked on Corporate Banking for Citi Bank solving complex Core Banking Problems as Senior BA and driving the Scrum Team as Scrum Master.
Applied Agile methods and processes to promote a disciplined and transparent project management process.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Requirement Gathering, Analysis, Elicitation Techniques and conducted Workshops.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Mentored teams and streamlined Agile techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.

ACCENTURE SOLUTION PVT LTD

CHENNAI, Tamil Nadu

05.2012 - 09.2019

Worked on Multiple Projects for FirstData corp who is the core banking merchant solution provider such as Unicredit,
NexGenPOS and FAB ATM Simulation etc on the Cards and Payments Industry.
Strong Experience in SDLC, STLC & Defect Lifecycle Management using ALM/QC & JIRA.
Collaborated with product owners to stay current on intended functionality.
Assisted on 5+ level of testing including functional, regression, user acceptance, integration, and performance to verify the core Banking systems & Payment's system.
Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Met tight deadlines to satisfy client demands and project timelines.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.