Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic
Goh Cai Xuan, Teresa

Goh Cai Xuan, Teresa

Student Studying Customer Relationship And Service Management And Events Management

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my excellent time management and customer service skills at Genki Sushi and other roles. Proven ability to solve problems and improve satisfaction, I've also excelled in budget planning and maintaining high-quality standards, contributing significantly to workplace efficiency and positive outcomes.

Overview

2
2
years of professional experience

Work History

Warehouse Packer

Quantium Solutions
11.2022 - 12.2022
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Created shipping labels to complete daily order processing.
  • Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
  • Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.

Food Service Staff Member

Genki Sushi
02.2023 - 10.2024
  • Demonstrated strong problem-solving skills when dealing with unexpected challenges or changes during busy meal times.
  • Enhanced overall dining experience for guests through attentive food presentation and prompt delivery.
  • Contributed to a positive working atmosphere by maintaining open communication with coworkers and management.
  • Improved customer satisfaction by providing efficient and friendly service during meal periods.
  • Managed cash register transactions accurately, reducing discrepancies in end-of-day sales reports.
  • Greeted customers and answered inquiries regarding menu items and specials.

Volunteer

Salvation Army Thrift Store
03.2024 - 03.2024


  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to customers visiting the store

Education

No Degree - Customer Relationship And Service Management

Nanyang Polytechnic
Singapore
04.2001 -

Skills

Excellent time management abilities

Budget planning

Itinerary planning

Individualized planning

Customer service

Interests

Event and Experience Design

Problem-solving

Organizing and structuring

Timeline

Volunteer

Salvation Army Thrift Store
03.2024 - 03.2024

Food Service Staff Member

Genki Sushi
02.2023 - 10.2024

Warehouse Packer

Quantium Solutions
11.2022 - 12.2022

No Degree - Customer Relationship And Service Management

Nanyang Polytechnic
04.2001 -

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Goh Cai Xuan, Teresa Student Studying Customer Relationship And Service Management And Events Management