Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jolene Goh

Summary

Highly motivated and results-driven business manager with over 18 years of experience in channel and distribution. Demonstrated success in consistently surpassing sales targets and cultivating new business opportunities. Possesses a proactive attitude and a talent for establishing strong and productive relationships with internal teams, channel partners, and distributors.


Experience highlights:

  • Building and driving teams to overachieve.
  • Sales and marketing experiences with partner and distribution ecosystem in APAC
  • Collaborated with renowned distributors such as Westcon, Ingram Micro, Exclusive Networks, Netpoleon Solutions, TechData, M.Tech, Reddington, among others.
  • Skilled in engaging various internal and external stakeholders for sales, channel development, channel programs, and marketing initiatives.
  • Has a track record of over-achievement in meeting sales quotas for over 10 years.
  • Has hands-on experience in channel development (partners and distributors) and successfully establishing new businesses from the ground up.


Key Competencies

  • Deep understanding of the global IT industry and emerging technologies
  • Proficient in developing effective Go-To-Market strategies to enhance brand awareness and drive sales growth.
  • Experienced in implementing partner-leveraged strategies to expand the channel ecosystem
  • Proven ability to build and maintain relationships with C-Level executives.
  • Adaptable to assume different roles as needed.

Overview

17
17
years of professional experience

Work History

Regional Alliance Manager, Distribution (APJ)

Zscaler Inc.
02.2022 - 05.2024

Key achievements

  • Overachieve sales quota for net new logo by minimum of 200% for two consecutive years
  • President Club winner for FY23
  • Won “Impact award” twice

Key responsibilities

  • Channel partner recruitment and qualification of partner applications with distributors.
  • Engage and assist partners on their onboarding journey with Zscaler
  • Maintain sales and channel programs for APAC
  • Lead review of new and existing distributors’ capabilities and suitability of being Zscaler distributor.
  • Work with different internal stakeholders on alignment of distribution GTM strategy and goals.
  • Build business plans with distributors with focus on leads generation activities and enablement of channel partners.
  • Work with partner marketing manager to ensure investments are put into right activities with distributors and channel partners. For example, create spiff program to drive net new opportunities.
  • Established and maintain rapport with key decisions maker within distributors to ensure business plans are executed.
  • Weekly cadence and quarterly business reviews with distributors

Regional Channel Sales Manager (APAC)

Lookout Inc.
02.2020 - 02.2022

Key responsibilities

  • Recruitment and onboarding of distributors, review and build business plans with them with focus on leads generation activities, recruitment and enablement of channel partners through distribution.
  • Channel partners recruitment and development with sales training, deal registration guidelines, and drive sales opportunities through them
  • Set partner recruitment standards and maintain channel program for APAC.
  • Engage prospect end users and sell to them via channel partners.

Senior Distribution Manager (APAC)

Nutanix Inc.
09.2018 - 02.2020

Key achievements

  • Won APAC All Star Winner for FY2019 Q2
  • Promoted to Senior Distribution Manager within one year (Aug 2019 to Feb 2020)

Key responsibilities

  • Program lead for APAC on the development of distributor program and implementation
  • Review business plans with distributors with focus on whitespace accounts, lead generation activities, recruitment, and enablement of channel partners
  • Onboard distributors on S@S program which includes working with contract manufacturers like Supermicro and Flextronics.
  • Established and maintain rapport with key decisions maker within distributors to ensure business plans are executed
  • Build spiff and rebate programs for APAC channel partners and distributors.
  • Lead for global rebate programs and operations (B2B, operations portal) rollout
  • Lead and point of contact for Alliance partners like HPE and Veeam; work with common distributors from training and enablement to quoting and ordering.
  • Weekly cadence and quarterly business reviews with distributors

Distribution Manager (APAC)

Pulse Secure LLC (Formerly Juniper Networks Inc.)
01.2016 - 08.2018


Key achievements

  • Won Champion Club Award
  • Grew ANZ business YoY of over 125% with key opportunities over $100K


Key responsibilities

  • Review and build business plans with distributors with focus on leads generation activities, recruitment and enablement of channel partners.
  • Engage key distributors like Westcon to drive activities with focus on partner recruitment and enablement, whitespace accounts and lead generation.
  • Align Pulse Secure business goals and objectives with existing distributors to achieve sales target.
  • Program lead in the development of distributor rebate program and implementation
  • Established pricing structure and discounts, incentives, rebate funds and rebate payments etc.
  • Recruitment and onboarding of new distributors in operational set up, training them on partner portal, deal registration etc.
  • Weekly cadence and quarterly business reviews with distributors

Senior Field and Channel Marketing Manager (APAC)

WatchGuard Technologies Inc.
10.2014 - 01.2016

Key responsibilities

  • Plan, lead and execute all aspects of PR and marketing plans to achieve stronger brand visibility
  • Engage key distributors such as Dicker Data, Exclusive Networks and Netpoleon to drive activities for example reseller recruitment drive, promotions, training etc.
  • Hands-on experience and management of major events that WatchGuard sponsored in such as Cyber Security Show, GovWare, CDIC in Thailand, CiO Summit in MY and ID etc.
  • Use Marketo platform for B2B marketing, email and leads campaigns management.
  • Set reseller recruitment standards, onboarding process, communication etc.
  • Maintain and present partner program during events.
  • Manage lead generation programs to recruit new channel partners and prospect customers.
  • Lead and train inside sales team on renewals and tech refresh

Territory Sales, Channel & Marketing Manager (ANZ)

WatchGuard Technologies Inc.
06.2007 - 10.2014

Key achievements in multiple roles

  • Won APAC Best Salesperson Award within the 1st year
  • Highest overachiever in APAC in Q2 2012
  • Grew A/NZ sales by at least 20% Year on Year
  • Run successful WatchGuard Elite Partner incentive events for 5 years

Key responsibilities in multiple roles

  • Aligning channel partners and distributors’ business goals and objectives with WatchGuard to achieve set sales targets.
  • Drive lead generation, pipeline growth and activities with distributors
  • Set partner recruitment standards and maintain channel program.
  • Customized corporate channel program to suits ANZ channel including creating channel program documentation.
  • Analyze historical channel business sales to focus on growth, maintain and transition of the WatchGuard Channel
  • Train and lead inside sales team on renewals and tech refresh
  • Manage lead generation campaigns for ANZ team.
  • Work closely with distributors on pipeline, pricing, promotions, and channel development.
  • Develop marketing plans to increase brand awareness and engage end users, resellers & channel partners through seminars, webinars and newsletters etc.
  • Create and set up channel marketing activities such as lunch & learn, customized eDM campaigns and sending them out on behalf of channel partners.
  • Project management of major events that WatchGuard sponsored in such as AusCERT, QUESTnet, Local Government IT conferences in Coffs Harbour, FST event etc.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Education

Masters in Technology Management - Information Systems, E-Commence & Project Management

University of New South Wales
Sydney
01.2000

Bachelor of Arts and Social Sciences - Geography and Japanese Studies

National University of Singapore
Singapore
01.1998

International Diploma in Computer Studies -

Informatics Academy
Singapore
01.1995

Skills

  • Fluent in English and Mandarin
  • Proficient in Marketo and Exact Target marketing software
  • Proficient in Microsoft Office Suite and Adobe Creative Suite
  • Proficient in CRM software such as SalesForce and NetSuite
  • Proficient in Clari and Tableau
  • Basic knowledge of Local Area Network (TCP/IP) configuration – wired and wireless
  • Basic knowledge of other software: MYOB, HTML, Microsoft CRM & Onyx

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Regional Alliance Manager, Distribution (APJ)

Zscaler Inc.
02.2022 - 05.2024

Regional Channel Sales Manager (APAC)

Lookout Inc.
02.2020 - 02.2022

Senior Distribution Manager (APAC)

Nutanix Inc.
09.2018 - 02.2020

Distribution Manager (APAC)

Pulse Secure LLC (Formerly Juniper Networks Inc.)
01.2016 - 08.2018

Senior Field and Channel Marketing Manager (APAC)

WatchGuard Technologies Inc.
10.2014 - 01.2016

Territory Sales, Channel & Marketing Manager (ANZ)

WatchGuard Technologies Inc.
06.2007 - 10.2014

Masters in Technology Management - Information Systems, E-Commence & Project Management

University of New South Wales

Bachelor of Arts and Social Sciences - Geography and Japanese Studies

National University of Singapore

International Diploma in Computer Studies -

Informatics Academy
Jolene Goh