Overview
Work History
Education
Skills
Timeline
Generic
Glenys Kam Yee

Glenys Kam Yee

Admin/HR
Singapore

Overview

4
4
years of professional experience
3
3
Language

Work History

ADMINISTRATIVE OFFICER

Kian Seng Culinary Pte Ltd
01.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Provided friendly, courteous service to create memorable moments for guests
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
  • Oversaw catering orders to verify accuracy and completeness
  • Developed menus for special occasions and catered events to match theme and requirements of clients
  • Responded to inquiries by answering telephone calls, in-person questions and emails
  • Updated and maintained employee attendance records
  • Handled customer inquiries and suggestions courteously and professionally
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes
  • Maintained office supplies, distributed mail and processed invoices for payment
  • Responded to employee inquiries regarding benefits and other HR topics.

CASHIER

Takashimaya Singapore
09.2019 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Welcomed customers and helped determine their needs
  • Helped customers complete purchases, locate items, and join reward programs
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Stocked, tagged and displayed merchandise as required
  • Assisted customers with returns, refunds and resolving transaction issues
  • Answered questions about store policies and addressed customer concerns
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Addressed customer needs and made product recommendations to increase sales
  • Tallied cash drawer at beginning and end of each work shift
  • Performed cash, card and check transactions to complete customer purchases
  • Upsold additional products and services to customers, increasing revenue
  • Used POS system to enter orders, process payments and issue receipts
  • Worked with floor team and managers to meet wide range of customer needs
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

PSB Academy

Skills

Database Administrationundefined

Timeline

ADMINISTRATIVE OFFICER

Kian Seng Culinary Pte Ltd
01.2022 - Current

CASHIER

Takashimaya Singapore
09.2019 - 01.2022

High School Diploma -

PSB Academy

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Glenys Kam YeeAdmin/HR