Abigail Kam Yii
Singapore
Overview
5
5
years of professional experience
Work History
Supply Chain Management Admin
Giken Sakata (S) Limited
10.2024 - Current
- Coordinated import/export logistics, ensuring timely shipments between Singapore and Batam, Indonesia
- Prepared export packing lists, ensuring accuracy and compliance
- Applied for permits for freight forwarders, ensuring smooth customs clearance
- Managed Subcert process for imports, securing GST waivers
- Served as main contact for suppliers, forwarders, and internal teams, tracking shipment progress (ETA, ETD, delivery dates)
- Followed up on delays/issues, ensuring minimal disruptions
- Processed purchase orders and ensured logistics requirements were met
- Maintained accurate shipment and permit records for audits
- Supported initiatives to optimize supply chain efficiency and reduce costs
Office Administrator
Powerwell Service Centre Pte Ltd
01.2021 - 06.2024
- Processed invoices, delivery orders (DO), statements, and payments
- Provided customer support for Bosch products, troubleshooting and offering guidance
- Managed multi-line phone system, routing calls, and greeting visitors
- Delivered friendly, professional customer service
- Responded to inquiries via phone, email, and in-person
- Updated and maintained employee attendance records
- Addressed customer inquiries and provided timely solutions
- Processed invoices, reimbursements, and payment statements
- Managed office supplies, distributed mail, and processed invoices
- Assisted walk-in customers with product selection and sales
Sales Associate
Da Vinci Picture Pte Ltd
12.2019 - 12.2020
- Took passport photos and edited using basic Photoshop skills
- Greeted customers and provided assistance with their needs
- Processed transactions accurately (cash, checks, credit cards)
- Managed POS system for smooth, efficient transactions
- Worked flexible hours and extra shifts as needed
- Assisted customers in identifying needs and recommended products
- Counted cash drawers at shift start and end for accuracy
- Stocked, tagged, and displayed merchandise
- Handled returns, refunds, and resolved transaction issues
- Addressed customer inquiries and concerns professionally
Education
O Level - Certificate in O Level
Saint Teresa's Secondary School
12.2018
Skills
- Computer Skills
- Ability to Multitask
- Communication Skills
- Customer Service
- Database Administration
- Office Administration
- Problem-solving skills
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Supply Chain Management Admin
Giken Sakata (S) Limited
10.2024 - Current
Office Administrator
Powerwell Service Centre Pte Ltd
01.2021 - 06.2024
Sales Associate
Da Vinci Picture Pte Ltd
12.2019 - 12.2020
O Level - Certificate in O Level
Saint Teresa's Secondary School
Personal Information
- Place of Birth: Malaysia
- Nationality: Malaysian
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