Office Administrator
Powerwell Service Centre Pte Ltd
01.2021 - 06.2024
- Processed invoices, delivery orders (DO), statements, and payments
- Provided customer support for Bosch products, troubleshooting and offering guidance
- Managed multi-line phone system, routing calls, and greeting visitors
- Delivered friendly, professional customer service
- Responded to inquiries via phone, email, and in-person
- Updated and maintained employee attendance records
- Addressed customer inquiries and provided timely solutions
- Processed invoices, reimbursements, and payment statements
- Managed office supplies, distributed mail, and processed invoices
- Assisted walk-in customers with product selection and sales