Overview
Work History
Education
Skills
Languages
Timeline
Personal Information
Generic
Abigail Kam Yii

Abigail Kam Yii

Singapore

Overview

5
5
years of professional experience

Work History

Supply Chain Management Admin

Giken Sakata (S) Limited
10.2024 - Current
  • Coordinated import/export logistics, ensuring timely shipments between Singapore and Batam, Indonesia
  • Prepared export packing lists, ensuring accuracy and compliance
  • Applied for permits for freight forwarders, ensuring smooth customs clearance
  • Managed Subcert process for imports, securing GST waivers
  • Served as main contact for suppliers, forwarders, and internal teams, tracking shipment progress (ETA, ETD, delivery dates)
  • Followed up on delays/issues, ensuring minimal disruptions
  • Processed purchase orders and ensured logistics requirements were met
  • Maintained accurate shipment and permit records for audits
  • Supported initiatives to optimize supply chain efficiency and reduce costs

Office Administrator

Powerwell Service Centre Pte Ltd
01.2021 - 06.2024
  • Processed invoices, delivery orders (DO), statements, and payments
  • Provided customer support for Bosch products, troubleshooting and offering guidance
  • Managed multi-line phone system, routing calls, and greeting visitors
  • Delivered friendly, professional customer service
  • Responded to inquiries via phone, email, and in-person
  • Updated and maintained employee attendance records
  • Addressed customer inquiries and provided timely solutions
  • Processed invoices, reimbursements, and payment statements
  • Managed office supplies, distributed mail, and processed invoices
  • Assisted walk-in customers with product selection and sales

Sales Associate

Da Vinci Picture Pte Ltd
12.2019 - 12.2020
  • Took passport photos and edited using basic Photoshop skills
  • Greeted customers and provided assistance with their needs
  • Processed transactions accurately (cash, checks, credit cards)
  • Managed POS system for smooth, efficient transactions
  • Worked flexible hours and extra shifts as needed
  • Assisted customers in identifying needs and recommended products
  • Counted cash drawers at shift start and end for accuracy
  • Stocked, tagged, and displayed merchandise
  • Handled returns, refunds, and resolved transaction issues
  • Addressed customer inquiries and concerns professionally

Education

O Level - Certificate in O Level

Saint Teresa's Secondary School
12.2018

Skills

  • Computer Skills
  • Ability to Multitask
  • Communication Skills
  • Customer Service
  • Database Administration
  • Office Administration
  • Problem-solving skills

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)

Timeline

Supply Chain Management Admin

Giken Sakata (S) Limited
10.2024 - Current

Office Administrator

Powerwell Service Centre Pte Ltd
01.2021 - 06.2024

Sales Associate

Da Vinci Picture Pte Ltd
12.2019 - 12.2020

O Level - Certificate in O Level

Saint Teresa's Secondary School

Personal Information

  • Place of Birth: Malaysia
  • Nationality: Malaysian
Abigail Kam Yii