Glenda Ho
Summary
An architect by training, Glenda possesses more than 14 years of project management experience in both the public and private sectors with proven track records in leading a spectrum of medium to mega scale complex developmental projects in Singapore and Indonesia. Glenda is also the shortlisted finalist for RICS Woman of the built environment award for Southeast Asia and Merit award holder for BCAA Specialist Diploma in Design for Manufacturing Assembly in 2022.
Overview
15
15
years of professional experience
Work History
Director
Turner & Townsend
05.2023 - Current
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Overall co-business function lead involved with shaping bid proposals, leading bid presentations and securing commissions.
- Graduate programme lead for the business
- Project leadership across key commissions for the business
Project Director- Iron Mountain ARS Warehouse A&A
Turner &Townsend
03.2024 - Current
- Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Enhanced team productivity through regular progress tracking and performance evaluations.
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
- Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Directed project design functions, developed proposals and conversed with customers and funders.
- Delivered high-quality results by adhering to industry best practices and maintaining a detail-oriented approach throughout each project phase.
- Implemented strategic project management methodologies, leading to efficient and successful project delivery.
- Facilitated workshops to collect project requirements and user feedback.
Project Director- OUE Shisen Hanten Renovation
Turner & Townsend
01.2024 - Current
- Project and design management work involving multi-disciplinary ID consultants, engineers, regulatory submissions management
- Chairs weekly project and design coordination meetings.
- Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
Project Director
Singapore Pavilion Osaka Expo
01.2023 - Current
- Design management controls set up to govern the project involving multi-disciplinary global consultants, stakeholders, regulatory submissions management
- Design evaluation and recommendation supporting STB in deciding on the eventual design consultants to appoint and also the design scheme to develop.
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
- Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
- Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Facilitated workshops to collect project requirements and user feedback.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Design Management Lead- STT Data Centre (Jakarta)
Turner & Townsend
01.2022 - 01.2023
- Design and project management work involving multi-disciplinary global engineering consultants, stakeholders, regulatory submissions management from design to construction stage
- Run weekly design technical meetings and design review workshops with 3 major clients for regulatory work-stream
- Value engineering and management
- Design document and workflow management.
Project and Design Management Lead
Changi Airport Group
01.2018 - 01.2020
- Project and design management work involving multi-disciplinary global consultants, stakeholders, regulatory submissions management
- Co-chair weekly meetings with CAG for regulatory work-stream
- Value engineering and management.
- Delivered high-quality designs on time, ensuring client satisfaction and repeat business.
- Increased project efficiency by streamlining design processes and implementing best practices.
- Reduced overall costs for projects through effective resource allocation and budget management.
Senior Project Manager
Singapore Tourism Board
01.2016 - 04.2018
- Design, Planning, and Business Proposals
- Represents STB in developing design, planning, and business proposals for planning of earmarked attraction site within the 360ha Jurong Lake District
- Led RFP process to appoint international consultants for feasibility studies and market analysis
- Developed scope of feasibility study
- Conduct RFP pre-launch briefing/conduct site tours for tenderers
- Chaired interview sessions and addressed queries
- Prepared recommendations for award
- Onboard consultants post award
- Facilitate/monitoring feasibility study period through constant review of deliverables to ensure key objectives are met by the consultants
- Represents STB in attending multi-government agencies working committee meetings/workshops to develop long term masterplan and placemaking of the district.
Senior Project Manager
Singapore Tourism Board
01.2016 - 01.2018
- Represents STB on project and design management for large scale (200 ha) nature themed attraction
- Derivation of Project Vision and Design Brief
- Timeline management and monitoring of Mandai Nature Park jointly with partner developer
- Facilitates Master Planning Submission with URA Master Planning Committee (MPC) through the ePACS system
- Review and evaluating of project consultant’s appointment process and documentation jointly with partner developer
- Undertakes the development of key infrastructure and public amenities for Mandai Nature Park
- Facilitates to ensure work site and environmental safety, compliance with NEA/PUB ECM standards and the EMMP document
- Review of tender specifications and cost reasonableness jointly with Centre for Public Project Management (CP2M)
- Key contact point between partner developer and government key authorities
- Facilitates land alienation and land sales process for partner developer with SLA
- Key achievements: Successful approval of the Mandai Nature Park Masterplan in 2016
- Facilitated and resolved land ownership issues relating to the underground sewer pipe routing
- Successful construction commencement of 30% of 64ha Mandai Nature Park.
- Reduced overall costs for projects through effective resource allocation and budget management.
Senior Project Manager
Singapore Tourism Board
01.2013 - 01.2015
- Represents STB on Project and Design Management of A&A works to Conserved Fort Canning Centre
- Lead role in Design and Project Management of the Art Infrastructure
- Manage calling of tenders and obtain internal client approvals for key consultant appointments for A&A Works
- Overall Budget custodian for project budget
- Also, the main person that liaise with key statutory authorities together with the appointed QP
- Key liaison with contractors, consultants, architects, designers, and museum operators
- Responsible for ensuring that project is carried out in accordance to approved drawings, specifications, and standards within allowable budget and schedule
- Assist with Architectural/interior Design related problem-solving during site discussions
- Work closely with key stakeholders to facilitate strategic partners' resources and assist in place making of visual art precincts
- Key achievements: Obtained timely TOP and CSC of the Museum
- Completion of A&A works with compliance to URA’s conservation guidelines.
Project and Design Manager
National Arts Council
01.2011 - 01.2013
- Represents National Arts Council (NAC) on Project and Design Management of A&A works to conserved Chung Cheng School
- Undertakes design and project management of small-scale building projects
- Appoints and Manages Consultants/Contractors to ensure timely completion of works
- Overall decision maker in Material/Colour Scheme selection for A&A projects
- Responsible for writing of Ministry Approval papers during seeking of funding stage
- Responsible for presenting of proposed plans and budget utilization to senior management/Ministries
- Multiple stakeholders management
- Key achievements: Obtained timely TOP and CSC of the Arts Centre
- Completion of A&A works with compliance to URA’s conservation guidelines.
- Researched design trends, technology and processes and directed work of design team .
- Mentored junior designers, providing guidance on design principles, techniques, and best practices to enhance their skill set.
- Presented design concepts to stakeholders with compelling visual aids, securing buy-in and fostering collaborative relationships.
- Built strong relationships with stakeholders through active listening, collaboration, and clear communication of design objectives.
Assistant Architect
Surbana Jurong Private
01.2009 - 01.2010
- Assistant Architect with roles & responsibilities: Assist the lead Architect (QP) with modelling and production of design development drawings for high rise public housing and landscaping works
- Involved with concept development of HDB Upgrading projects.
- Completed site measurements and gathered details of components to facilitate accurate design.
- Provided clerical and administrative support to senior architectural staff.
Education
Associate of Arts - Architecture
National University Singapore
SingaporeSkills
- Project management
- Design management
- Architecture drawing and design
- Stakeholder management
- Scope development
- Client Relations
- Progress Tracking
- Team Leadership
- Value engineering & Budget Control
- Stakeholder Relations
- Idea Development and Brainstorming
- Team Collaboration
Accomplishments
Glenda is shortlisted finalist for RICS Woman of the built environment award 2022 for Southeast Asia
Grade
Director
Sector Experience
- Commercial
- Hospitality
- Institution
Systems And Tools Capability
- AutoCAD and Sketchup
- Adobe Photoshop
- Vray Rendering
- Microsoft Office (PowerPoint/ Excel/ Word/ Project/ PowerBI)
- Colour & Material Sense
- Real estate
- Hi-tech/Manufacturing
Discipline
Project management/Design management
Projects
Iron Mountain- ARS Warehouse A&A project, 2024 ongoing
OUE group- Shisen Hanten restaurant Refurbishment, 2024 ongoing, Project & Design Management for Shisen hanten restaurant supporting OUE group Project management work involving multi-disciplinary ID consultants, engineers, regulatory submissions management. Chairs weekly project and design coordination meetings.
Osaka, Singapore Pavilion, Osaka World Expo, 2023 ongoing, Design Management for Singapore Pavilion at Osaka World Expo Design management controls set up to govern the project involving multi-disciplinary global consultants, stakeholders, regulatory submissions management. Design evaluation and recommendation supporting STB in deciding on the eventual design consultants to appoint and also the design scheme to develop. Singapore,
Jakarta, 3 Data Centres, 2021-2023, Project & Design Management for 3 data centres for 3 different clients. Seconded in-house as design management advisor to STTelemedia GDC from 2022-2023.
Changi Airport Group, Terminal 5 development, 2018-2020, Project & Design Management for T5 development Design management work involving multi-disciplinary global consultants, stakeholders, regulatory submissions management. Co-chair weekly meetings with CAG for regulatory work-stream Value engineering and management.
Mandai Nature Park Development, 2016-2018, Represents STB on project & design management for large scale (200 ha) nature themed attraction
Jurong Lake District, 2016, Represents STB in developing design, planning and business proposals for planning of earmarked attraction site within the 360ha Jurong Lake District.
Fort Canning Arts Centre, 2013-2015, Represents STB on Project & Design Management of A&A works to Conserved Fort Canning Centre (Art Museum with F&B, retail and offices and retail)
Aliwal Arts Centre, 2011-2013, Represents National Arts Council (NAC) on Project & Design Management of A&A works to conserved Chung Cheng School at 28 Aliwal Street, is a multi-disciplinary arts centre with F&B, retail and offices.
Clementi Avenue 4 HDB precinct Upgrading Project, 2009-2010, Assistant Architect with roles & responsibilities: Assist the lead Architect (QP) with modelling and production of design development drawings for high rise public housing and landscaping works. Involved with concept development of HDB Upgrading projects e.g., precinct linkways and landscape improvements.
Timeline
Project Director- Iron Mountain ARS Warehouse A&A
Turner &Townsend
03.2024 - Current
Project Director- OUE Shisen Hanten Renovation
Turner & Townsend
01.2024 - Current
Director
Turner & Townsend
05.2023 - Current
Project Director
Singapore Pavilion Osaka Expo
01.2023 - Current
Design Management Lead- STT Data Centre (Jakarta)
Turner & Townsend
01.2022 - 01.2023
Project and Design Management Lead
Changi Airport Group
01.2018 - 01.2020
Senior Project Manager
Singapore Tourism Board
01.2016 - 04.2018
Senior Project Manager
Singapore Tourism Board
01.2016 - 01.2018
Senior Project Manager
Singapore Tourism Board
01.2013 - 01.2015
Project and Design Manager
National Arts Council
01.2011 - 01.2013
Assistant Architect
Surbana Jurong Private
01.2009 - 01.2010
Associate of Arts - Architecture
National University Singapore
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