Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Work Availability
Certification
GeneralManager
GLADYS  JANE SAYO  (Sgp PR)

GLADYS JANE SAYO (Sgp PR)

COOK
Singapore,+6587549404

Timeline

Culinary - Culinary

Asia Culinary Institute Of Singapore / NYP Sg.
01.2021 - 01.2023

Cook / Sushi Chef

MOBOMOGA X APOLLON AMBAR SINGAPORE
11.2019 - Current

Cook

Nanjia Monja Water Front Hotel Singapore
11.2018 - 10.2019

Assistant Chef

F. Innovators Pte Ltd
07.2017 - 07.2018

Floor Captain

Marina Bay Sands / Club 55
01.2016 - 02.2017

Bartender

Club 989 Pte Ltd
01.2014 - 12.2015

Cashier Team Lead

MPub Pte Ltd
01.2011 - 02.2013

Bachelor of Science - Accountancy

Polytechnic University Of The Philippines
01.2004 - 01.2008

High School Diploma -

La Filipina National High School
01.2000 - 01.2004

Work History

Cook / Sushi Chef

MOBOMOGA X APOLLON AMBAR SINGAPORE
11.2019 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Cook

Nanjia Monja Water Front Hotel Singapore
11.2018 - 10.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Maintained food safety and sanitation standards.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Assistant Chef

F. Innovators Pte Ltd
07.2017 - 07.2018
  • Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
  • Assisted head chef in cooking dishes according to ingredients.
  • Chopped ingredients and garnishes.
  • Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
  • Developed close relationships with suppliers to source best ingredients.
  • Implemented food cost and waste reduction initiatives to save money.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Disciplined and dedicated to meeting high-quality standards.

Floor Captain

Marina Bay Sands / Club 55
01.2016 - 02.2017
  • Conducted pre-shift meetings with servers to review daily specials, event bookings, and anticipated needs for efficient shift preparation.
  • Assisted in the recruitment process by conducting interviews for potential new servers, contributing to the selection of high-quality candidates.
  • Promoted a positive work culture by recognizing outstanding employee performance through verbal praise or incentive programs like employee-of-the-month awards.
  • Enhanced team performance through effective communication and leadership, ensuring smooth operations during peak hours.
  • Trained new employees on restaurant policies, menu items, and service standards, leading to increased staff competency.
  • Implemented changes in floor plans or server sections as needed based on customer flow, optimizing staff efficiency during busy periods.
  • Managed reservations and coordinated seating arrangements for optimal guest experience and maximum occupancy utilization.
  • Improved customer satisfaction by efficiently managing the dining floor and addressing guest concerns promptly.
  • Drove large cargo truck around oil rigs, transporting supplies quickly and efficiently.
  • Contributed to the development and implementation of new menu offerings, ensuring a seamless transition for both staff and customers during rollouts.
  • Streamlined dinner service operations by effectively delegating tasks among team members according to their abilities.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Kept rig operations within strict compliance of rules and regulations, documenting and escalating operational concerns to supervisor.
  • Safely conducted all job duties despite numerous dangers.
  • Assured compliance with local health codes by conducting regular inspections of the dining area and reporting any discrepancies to management for immediate resolution.
  • Maintained open lines of communication with servers, offering guidance and support as needed to facilitate their growth within the company.

Bartender

Club 989 Pte Ltd
01.2014 - 12.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Cashier Team Lead

MPub Pte Ltd
01.2011 - 02.2013
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Trained team members on cash register operation and cash handling.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Overview

15
15
years of professional experience
10
10
years of post-secondary education

Education

Culinary - Culinary

Asia Culinary Institute Of Singapore / NYP Sg.
Singapore
01.2021 - 01.2023

Bachelor of Science - Accountancy

Polytechnic University Of The Philippines
Philippines
01.2004 - 01.2008

High School Diploma -

La Filipina National High School
Philippines
01.2000 - 01.2004

Skills

Customer service

Cooking

Cleaning and organization

Food handling

Food preparation

Multitasking and organization

Kitchen organization

Strong attention to safe food handling procedures

Frying

Cooking techniques

Knife skills

Sanitation

Supply restocking

Hospitality and service industry background

Food presentation

Kitchen equipment operation and maintenance

Sanitation practices

Grilling

Contamination prevention

Food waste reduction

Food plating and presentation

Performance improvement

Food handler certification

Hospitality service expertise

Order verification

Beautiful presentation of food

Sauce making

Culinary creativity

New hire training

Effective planner

Recipes and menu planning

Food spoilage prevention

Menu planning

Food pairing

Fine dining

Operations management

Food trends awareness

Extensive catering background

Ingredient inspection

Problem-solving

Time management

Attention to detail

Team collaboration

Ingredient knowledge

Labor management

Staff training

Inventory management

Positive and professional

Focused and disciplined

Food safety oversight

Culinary art

Health code adherence

Kitchen sanitation management

Summary

Diligent cook with proven track record in high-volume kitchen environments. Demonstrated expertise in preparing diverse culinary dishes and maintaining kitchen efficiency. Displayed proficiency in teamwork and adaptability to changing menus and customer preferences.

Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.

Professional culinary expert with strong track record in preparing high-quality dishes and maintaining kitchen efficiency. Known for exceptional collaboration within team environments and adaptability to changing needs. Possesses key skills in food preparation, safety, and sanitation, along with keen sense of taste and presentation. Reliable and results-driven, consistently delivering outstanding culinary experiences.

Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.

Work Preference

Work Type

Full Time

Location Preference

On-Site

Salary Range

$45000/yr - $100000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Certified : WSQ Basic Food Hygiene - passers
  • Certified : WSQ FHO - passers level 3 -passers
  • Certified : WSQ Food Hygiene Audit - passers
  • Certified : KIKISAKESHI INTERNATIONAL - passers
GLADYS JANE SAYO (Sgp PR)COOK