Gladis Sompwe Mushid
Superviseur des opérations RH
Kolwezi,DRC
Summary
Innovative Training and Development Specialist with +9 of experience in HR & Training with background in designing, implementing, and optimizing comprehensive training programs. Skilled in needs assessment, curriculum development, and leveraging technology to enhance learning experiences. Demonstrated ability to improve employee performance and productivity through effective training strategies. Successfully fostered collaborative environments that support skill development and professional growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior HRIS Training Officer
Metalkol SA
Kolwezi , DRC
07.2018 - Current
- Promoted a culture of continuous learning and professional development within the organization.
- Determined training needs and developed related classes.
- Coordinated recruitment and placement of training program participants.
- Utilized various training methodologies, including classroom instruction, online modules, and hands-on practice.
- Created lesson plans, instructional materials and other resources for use in classroom settings.
- Collaborated with department heads to determine appropriate learning objectives for each job role.
- Developed and maintained up-to-date training materials, including manuals, handouts, and instructional videos.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Provided one-on-one coaching and mentoring to employees requiring additional support.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Coordinated with department heads to schedule training sessions without disrupting operational efficiency.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Developed, implemented and monitored training plans to ensure maximum efficiency of staff development.
- Facilitated workshops and seminars on leadership, team building, and effective communication.
- Presented seminars on topics related to professional development and organizational improvement initiatives.
- Supervised, evaluated or referred instructors to skill development classes.
- Created and utilized successful lesson plans to train on outlined material.
- Prepared reports outlining progress of employees' development activities.
- Created and maintained a database of employee training records.
- Selected and assigned instructors to conduct training.
- Monitored and evaluated the effectiveness of training programs, making adjustments as necessary.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Safety Supervisor
Fraser Alexander DRC Sarl
Kolwezi , DRC
03.2017 - 06.2018
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Developed emergency response plans to address possible health and safety incidents.
- Conducted safety briefings to inform crews of safety hazards.
- Investigated adequacy of ventilation, exhaust equipment or lighting potentially affecting employee health and performance.
- Developed noise surveys, continuous atmosphere monitoring and ventilation surveys.
- Monitored employee activities to ensure adherence to established safety protocols.
- Conducted audits of existing processes and procedures related to health and safety protocols in order to assess effectiveness.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Supervised safe handling, storage and disposal of hazardous materials.
- Developed and created materials for new employee health and safety orientations.
- Performed regular risk assessments to evaluate the need for additional safety measures or procedures.
- Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.
HR & Easy Roster Officer
G4S
Kolwezi , DRC
01.2016 - 05.2017
- Supervised subordinate staff in carrying out daily duties and activities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified needs of customers promptly and efficiently.
- Determined consumer needs to provide products and services appealing to larger market.
- Facilitated stakeholder meetings to align on strategic initiatives.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Facilitated training sessions for new employees on company policies and procedures.
- Oversaw the development and implementation of operational procedures.
Senior IT Support Engineer
INPP
Kolwezi , DRC
01.2014 - 12.2015
- Coordinated with vendors and suppliers to resolve hardware and software issues.
- Advised management on the feasibility and implementation of new technology solutions.
- Updated network diagrams with changes in equipment configuration or layout when necessary.
- Trained end-users on new technologies and systems to enhance their understanding and efficiency.
- Monitored system performance and recommended upgrades to improve efficiency and reliability.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Created documentation for IT operations procedures and processes.
- Optimized system configurations for maximum performance and reliability.
HR IT Recruiter
SMCO Likasi
Likasi, DRC
07.2012 - 03.2014
- Provided coaching and feedback to candidates on interview performance and resume optimization.
- Advised hiring managers on best practices related to employee selection decisions.
- Conducted exit interviews and completed employment termination paperwork.
- Developed recruitment strategies to source, attract, select and onboard qualified candidates for IT positions.
- Interpreted and explained human resources policies, procedures or regulations.
- Provided support in resolving any issues between employees or departments during onboarding process.
- Managed communication with candidates throughout the recruitment process to maintain engagement.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Hired employees and processed hiring-related paperwork.
- Analyzed recruitment metrics to assess the effectiveness of sourcing strategies and made necessary adjustments.
- Scheduled or conducted new employee orientations.
- Collaborated with the HR team to ensure a smooth onboarding process for new hires.
- Offered recommendations to improve the company's recruitment strategies and processes.
- Created and maintained job postings on internal and external job boards.
- Developed and implemented strategic recruiting plans to source candidates through various channels, including social media, job boards, and networking events.
HR Administrator
Bolifast Company
Likasi, DRC
10.2010 - 10.2012
- Managed employee benefits and compensation packages.
- Prepared or maintained employment records using human resources management system software.
- Developed job descriptions, job postings, and recruitment materials.
- Assisted in the development of organizational policies related to personnel matters such as attendance tracking, vacation requests.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Organized team building activities to foster collaboration among colleagues.
- Resolved conflicts between employees in a professional manner.
- Analyzed data from employee surveys to identify areas of improvement within the organization.
- Interpreted and explained human resources policies, procedures or regulations.
- Organized training sessions for staff members to improve their skillsets.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Hired employees and processed hiring-related paperwork.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Conferred with management to develop or implement personnel policies or procedures.
- Sourced, qualified and conducted screening interviews with job candidates.
- Collaborated with department heads to ensure that staffing needs are met.
Education
MBA - Specialized in Chief Of Human Resources Officer
Global Tech University
Espagne02-2026
Bachelor of Science - Engineering of Computer And Systems
Katanga Méthodist University
Likasi10-2014
BBA - Business Administration
Ustawi Institute
Likasi GCM07-2009
Skills
- Effective communication
- Leadership development
- Train-the-trainer
- Assessment tools
- Needs assessment
- Employee engagement
- Training metrics
- Facilitation techniques
- Soft skills training
- Lesson planning
- Learning management systems
- Program management
- E-learning development
- Employee mentoring
- Materials preparation
- Mentoring
- Change management
- Organizational skills
- Develop training programs
- Training material development
- Decision-making
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Certification
- ISO 9001:2015 Quality Management System Lead internal Auditor and implementing (QMS)
- ISO 14001:2015 Environment Management System (EMS)
- ISO 45001:2018 Occupational Safety Management System
- HR Database Management System
- HR Analytics and People Management certification
- Positive Economics: Leadership,Human Capital and Self Development
- Devolop Work Prorioties and Time Management
- Supervisor Training
- Light Vehicule driving Training
- Radiation Training
- The I8-55A Incinerator Training
- Project Management 101: PMP Certification Training
- Data Analytics Associate
- Inventery Management
- Investement Risk Management
- Data Analytics for Process
- Become Data Scientist: Statistics for Data Science
- Science and Data Analysis
- Lims Labware 8 Administrator 1
- Management
- Andragogy
- Assessor
- Moderator
- Train the trainer
- Safety representative
- Incident investigations
- Introduction to samtrac and Mining/ NOSA
- Develop your Emotional Intelligence
- Database Programming with Microsoft Access
- Management & Leadership training
- AI and Big Data in OIT
- Data Science Foundations
- Data Analytics using Excel
- Conflict Management on team
- Stay calm under preasure as a Manager.
Affiliations
- Football
- Reading
Jobs and areas looking for:
- HR Analyst
- HR Manager
- HR Operation
- Data Analyst
- Training Specialist
- Training & Development Manager
- Safety Coordinator
- IT Data Analytics
- Project Management Officer
- Project Manager
Reference Checks
- Thierry Kyabala OPS HR Superintendent/Metalkol SA 0827560063
- Nathan Kileshe Acting Training Superintendent /Metalkol SA 0813488238
- Ruth Kabwiza HR Supervisor /Metalkol SA 0831474901
Timeline
Senior HRIS Training Officer
Metalkol SA
07.2018 - Current
Safety Supervisor
Fraser Alexander DRC Sarl
03.2017 - 06.2018
HR & Easy Roster Officer
G4S
01.2016 - 05.2017
Senior IT Support Engineer
INPP
01.2014 - 12.2015
HR IT Recruiter
SMCO Likasi
07.2012 - 03.2014
HR Administrator
Bolifast Company
10.2010 - 10.2012
MBA - Specialized in Chief Of Human Resources Officer
Global Tech University
Bachelor of Science - Engineering of Computer And Systems
Katanga Méthodist University
BBA - Business Administration
Ustawi Institute
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