Givion Tan Shi Qin
Summary
Dynamic and reliable professional with a proven track record in the hospitality industry, notably at Extremers Adventure Pte Ltd. Excelled in customer service and beverage preparation, enhancing guest experiences through creative menu development and efficient service. Adept at multitasking and teamwork, consistently meeting high-volume demands with exceptional standards of cleanliness and hygiene.
Overview
14
14
years of professional experience
Work History
Bartender/Server
Extremers Adventure Pte Ltd
Singapore
08.2023 - 11.2024
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Supermarket Cashier
Sheng Siong Pte Ltd
12.2022 - 07.2023
- Contributed to positive work environment through effective communication skills and collaborative teamwork approach.
- Learned duties for various positions and provided backup at key times.
- Provided superior service by addressing customer inquiries promptly and courteously.
- Participated in store-wide promotions and events aimed at boosting sales figures.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
Hawker Stall Assitant
Canton Delicias
02.2017 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Banquet Server
W Hotel
02.2014 - 01.2017
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Service Crew
Gong Cha
01.2011 - 01.2014
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Collaborated with team members to meet high standards of service during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Education
N-Level -
CHIJ Katong Convent
12.2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Menu memorization
- Hospitality service expertise
- Food service
- Beverage preparation
- Drink preparation techniques
- Inventory
- Food running
- Changing beer kegs
- Ordering procedures
- Bar service preparation
- Maintaining a clean bar
- Craft cocktail preparation
- Beer and wine recommendations
- Bar restocking
- Able to stand number hours
- Bar equipment use
- Fast learner
- Food and beverage service
Languages
Chinese (Mandarin)
Elementary (A2)
English
Intermediate (B1)
Timeline
Bartender/Server
Extremers Adventure Pte Ltd
08.2023 - 11.2024
Supermarket Cashier
Sheng Siong Pte Ltd
12.2022 - 07.2023
Hawker Stall Assitant
Canton Delicias
02.2017 - 11.2022
Banquet Server
W Hotel
02.2014 - 01.2017
Service Crew
Gong Cha
01.2011 - 01.2014
N-Level -
CHIJ Katong Convent