Gina Cheng

• Act as the frontline HR resource and trusted advisor for line managers, providing strategic and actionable guidance on a full spectrum of HR matters including performance, employee relations, disciplinary issues, promotions, demotions, and absences.
• Handle complex HR cases by partnering with business heads, line managers, and regional stakeholders, ensuring consistent and compliant resolutions aligned with organizational goals.
• Deliver high-quality HR support with a focus on legal compliance, ensuring adherence to Singapore Ministry of Manpower regulations, employment law, and internal HR policies.
• Provide expert advisory services on HR queries from both employees and managers, while maintaining a strong relationship-based approach to issue resolution.
• Collaborate closely with internal HR teams, centers of expertise, and service management teams to continuously improve HR processes and services.
• Support HR escalations, including new hire onboarding, payroll issues, short-term assignments, training queries, and HRIS-related matters.
• Lead or support employee investigations in partnership with the Employee Relations team, ensuring fair and thorough outcomes.
• Monitor and improve existing HR processes by gathering feedback, partnering with HR policy owners, and implementing changes for better efficiency and compliance.
• Deliver a full range of operational and transactional HR services, while escalating matters requiring specialist or face-to-face support appropriately.
• Contribute to HR department initiatives and cross-functional projects, including support for merger-related integration efforts.
• Maximize stakeholder satisfaction by applying sound judgment and decision-making to resolve complex queries and identify proactive solutions.

• Oversee HR operations and payroll, managing end-to-end employee lifecycle activities including onboarding, relocations, reference checks, and employment documentation.
• Conduct compensation and benefits benchmarking to ensure internal pay equity and external market competitiveness; manage salary structure through trend analysis and simulations.
• Partner with business leaders, managers, and employees across all levels to align HR strategies with business objectives, translating organizational needs into effective HR plans and programs.
• Lead and support transformation and change management initiatives stemming from new business strategies, organizational design, and evolving operational needs.
• Identify and develop workforce capabilities through the execution of targeted talent development and upskilling programs across various departments.
• Serve as the primary HR contact for Singapore and Vietnam offices, including remote consultants, providing guidance across all people matters and promoting a cohesive employee experience.
• Drive and support employee engagement initiatives and on-site events to foster a positive work culture and reinforce the company's vision and values.
• Suggest, develop, and implement HR initiatives to ensure compliance with legal and internal standards while enhancing the company’s reputation as an employer of choice.
• Collect and analyze employee feedback to drive continuous improvement of HR policies, procedures, and programs in collaboration with cross-functional teams.
• Provide strategic input and hands-on support in broader HR initiatives to ensure cohesive and practical solutions aligned with business priorities.

HR Operations

• Administer end-to-end HR services across the employee lifecycle for APAC offices (Singapore, Hong Kong, India, China, Japan, Thailand, and Australia), ensuring consistent, compliant, and high-quality delivery.
• Ensure a positive employee experience during onboarding and offboarding processes, maintaining alignment with local regulatory and compliance requirements.
• Lead payroll operations across the region by managing payroll vendors and coordinating with internal stakeholders to execute the full payroll cycle accurately and on time.
• Manage and oversee benefits service providers, ensuring adherence to SLAs and swiftly resolving service issues.
• Monitor HR policies, processes, and benefits across APAC offices, making timely amendments to remain aligned with evolving regulatory standards.
• Maintain and regularly update Employee Handbooks and HR policies, identifying gaps and implementing changes to comply with local employment laws.
• Execute global mobility programs, handling logistics, tax considerations, and compliance to facilitate international employee movements.
• Prepare and manage HR reports in compliance with legal and organizational requirements.
• Support the implementation of regional HR initiatives and projects to improve operational efficiency and standardization.

Business Partnering

• Act as the primary HR contact for employees and line managers, resolving complex employee relations issues including performance management, disciplinary actions, and terminations.
• Provide guidance to department heads on difficult employee conversations, including performance issues, underperformance, and retrenchment exercises.
• Participate in performance management processes, including reviewing appraisal frameworks and ensuring timely completion across different employment stages.
• Review and benchmark regional compensation and benefits packages to ensure internal equity and external competitiveness.
• Ensure HR practices across jurisdictions comply with local employment laws while supporting broader business goals and company culture.

Talent Acquisition

• Manage full-cycle recruitment across all APAC offices, including sourcing, screening, interviewing, and offer management for roles across departments.
• Develop and implement recruitment strategies aligned with workforce planning needs, partnering closely with department heads to fulfill staffing requirements efficiently.
• Ensure consistent candidate experience and employer branding across all recruitment touchpoints in the region.

HR Operations

• Manage the full spectrum of HR operations for APAC offices, including onboarding, offboarding, payroll, CPF and pension contributions, work pass and visa applications, leave management, and tax clearances.
• Act as a key advisor on employment law, company policies, disciplinary processes, and regulatory compliance across jurisdictions.
• Handle both voluntary and involuntary leaver processes with sensitivity, ensuring legal and procedural compliance.
• Administer performance management cycles and support year-end compensation and promotion review processes.
• Oversee benefits administration, addressing queries related to insurance, welfare, and employee entitlements across regional offices.
• Provide sound guidance on global mobility and international relocation, including advisory on expatriate taxation and related logistics.
• Support HR compliance by regularly communicating and administering HR policies and guidelines, ensuring fairness and consistency.
• Actively support new office expansion projects, including office launch in Manila, managing HR setup and operational readiness.

Talent Acquisition

• Lead and execute end-to-end talent acquisition strategies across all Asia-based offices, including Singapore, India, China, Japan, South Korea, and Australia.
• Oversee the full recruitment lifecycle—from sourcing, screening, and assessment to selection and offer management—for roles at all levels.
• Collaborate with business units to understand hiring needs, providing value-added guidance on workforce planning and strategic resourcing.
• Manage external recruitment vendors and agency partnerships, ensuring performance against SLAs and cost-effectiveness.
• Organize and participate in employer branding initiatives including career fairs, university partnerships, and internship placement programs.
• Advise HRBPs and recruiters on complex hiring issues, ensuring alignment with internal policies and market best practices.

• Liaised with hiring managers to clarify job requirements in order to ensure alignment with business needs.
• Reviewed and filtered incoming resumes, shortlisting qualified candidates for hiring managers.
• Scheduled interviews between hiring managers and candidates, ensuring a smooth recruitment experience for all parties.
• Supported international mobility activities, including arranging accommodation, transportation, and travel allowances for expatriates.
• Managed work pass applications and renewals for expatriates and their families in compliance with local regulations.
• Coordinated annual expatriate performance appraisals across regional offices (Paris, Hong Kong, Singapore), ensuring timely completion and documentation.
• Maintained and regularly updated personal files for expatriate employees, ensuring accuracy, confidentiality, and compliance with internal record-keeping standards.
• Managed logistics for expatriate travel and home leave entitlements in accordance with company policies and allowances.

• Support the region (Asia Pacific) in an administrative and data integrity capacity for project managers/facilities managers working on projects for Procter & Gamble
• Provide accurate analysis on various activities
• Prepare monthly presentation materials for budget reporting to regional leaders

• Coordinate, administer and manage company’s conferences/workshops
• Checking all logistical aspects of the conference, ie; hotel, registration conference kit, seating and corporate sponsors

• Coordinate, administer and manage company’s conferences/workshops
• Checking all logistical aspects of the conference, ie; hotel, registration conference kit, seating and corporate sponsors