Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Additional Information
Languages
References
ENTREPRENEURIAL EXPERIENCE
HOBBIES
Timeline
Generic

Gillian S.H. Ho

Singapore

Summary

Results-driven commercial professional prepared to drive growth and profitability. Proven track record in strategic planning, market analysis, and business development. Adept at leading cross-functional teams and fostering collaboration to meet changing business needs. Skilled in negotiation, financial oversight, and client relationship management. Known for delivering impactful solutions and exceeding performance targets.

Overview

21
21
years of professional experience
1
1
Certification

Work History

GLOBAL HEAD OF BEAUTY, SENIOR COMMERCIAL DIRECTOR

dsm-firmenich
01.2023 - Current
  • Leads global P&L for Beauty categories within the Global Consumer Brands division (Procter & Gamble, #1 global account). Develops commercial sales plan and strategies, set targets, and deploy across functional partners and oversees global sales reporting, fulfilment, and investment analysis. Manages a global team of 40+ professionals and directly supervises five reports, overseeing a business generating US$130M in revenue.
  • Consistently surpassed targets for two consecutive years.
  • Achieved +US$8M in topline revenue and +3pp bottom-line gains for 2024/2025.
  • Secured +US$4M in incremental sales via whitespace expansion in Japan (CY2024).
  • Redefined global commercial operations and account management.
  • Strengthened stakeholder relationships at global and regional levels.
  • Developed and executed strategies based on market and consumer trends.
  • Continued next page…

REGIONAL COMMERCIAL DIRECTOR, APAC

Whole Earth Brands Inc.
01.2021 - 01.2023
  • Manages and responsible for the P&L of East Asia region. Led a team of six and a cross-functional team of 20, with annual sales of US$12M.
  • Achieved +10% net sales growth and +16% bottom-line improvement YoY, increasing market share by +3.8pts (Nielsen TH, Oct'22).
  • Drove whitespace expansion into South Korea and Indonesia, integrating the Wholesome brand into key markets (+5pts topline sales).
  • Forged strong distributor and stakeholder relationships for regional growth.
  • Implemented the OGSM framework, improving productivity and execution.
  • Key contributor to “Most Trusted Brand 2022” Platinum Award in Singapore and the Philippines (Reader’s Digest).
  • Continued next page…

ASSOCIATE DIRECTOR, Commercial, APAC

Firmenich Asia Pte Ltd
01.2019 - 01.2021
  • Managed the Global Haircare brand (Clear) for Unilever account and led regional beauty categories across Northeast and Southeast Asia. Oversaw a US$23M sales portfolio and led a commercial team and cross-functional project groups.
  • Outperformed business targets by +3pts for two consecutive years.
  • Won a high-stakes pitch and negotiated a global exclusivity contract (+US$4M incremental in 2021).
  • Built robust relationships with global and regional stakeholders.
  • Partnered with cross-functional category leaders to develop pitches and represent the GBU.
  • Drove innovation and growth using market and consumer insights.
  • Continued next page…

REGIONAL BUSINESS LEADER, APAC

Church & Dwight Singapore Consumer Products Pte Ltd
01.2017 - 01.2018
  • Led sales, revenue, and P&L across APAC, executing CEO-priority projects and establishing the Singapore office. Managed an eight-person team and a US$35M sales portfolio.
  • Delivered the “1DKSH” CEO project across four markets, ensuring end-to-end operational readiness.
  • Managed the integration of Waterpik’s global brand acquisition in APAC.
  • Expanded networks and appointed new distributors in whitespaces, including China Cross-Border.
  • Surpassed regional targets by +28pts in FY2018.
  • Continued next page…

SENIOR SALES MANAGER, APAC

Procter & Gamble Europe SA
01.2011 - 01.2017
  • Managed luxury fragrance brands in 13 APAC markets, overseeing US$38M annual revenue. Led go-to-market initiatives and joint business plans, consistently exceeding sales targets and growing distributor partnerships.
  • Expanded into Myanmar (+1.2% topline sales in FY12/13).
  • Significant market growth in India (+10pts YoY in FY16/17, +4pts in India Subcontinent).
  • In Japan: +6pts YoY (FY15/16), +25% shelf share (FY14/15), +16% YoY (FY13/14), +20% YoY (FY12/13), and +281% sales in a single quarter.
  • Launched the first “Weekly Digital Newsletter” to enhance distributor engagement (2011–2012).
  • Standardized operational tools for launches and performance measurement (2011–2012).
  • Continued next page…

TEAM LEADER, Account Service Management

Kingsmen Exhibits Pte Ltd
01.2005 - 01.2011
  • Directed international business development for Aerospace & Aviation and major events within the MICE industry. Managed a team of five and an annual revenue of US$10M.
  • Achieved double-digit YoY sales growth and consistently kept margins above 25%.
  • Expanded client portfolio from 2 to over 40 accounts.
  • Maintained a lead-conversion and repeat sales rate above 70%.
  • Collaborated on creative concepts and ensured seamless project delivery.
  • Continued next page…

Education

BSc (Hons) - Management & Tourism

UNIVERSITY OF SURREY
Guildford, Surrey

Skills

  • Training and mentoring
  • Team building
  • Commercial strategy development
  • Team management
  • Critical thinking
  • Relationship building
  • Issue resolution
  • Written and verbal communication
  • Commercial strategy implementation
  • Financial acumen

Websites

Accomplishments

  • Global Business Leadership & Commercial Excellence
  • Managed leading global consumer brands account at dsm-firmenich, worked on market data and analytics to drive strategy.
  • Consistently exceeded targets, achieving results +3pp above both top- and bottom-line goals, despite a challenging global beauty market.
  • Revamped commercial processes and strategic planning, resulting in a +3.8pts market share increase in key East Asian markets at Whole Earth Brands.
  • Market Expansion, M&A, and Organizational Impact
  • Oversaw CEO-led projects and M&A transitions, ensuring smooth change management and seamless entry into new markets.
  • Received the Red Bandana Award (2018) at Church & Dwight Inc. for leadership in market execution.
  • Pioneered whitespace expansion and new market entries, launching and growing key product categories across Asia to drive new revenue streams.
  • Brand Growth & Prestige Business Success
  • Achieved double-digit growth in shelf share, +20% sales uplift, and a +1.1pt increase in brand market share in Japan.
  • Received multiple organizational awards at Procter & Gamble (2013–2016) for sales achievement and leadership, including “Power of Mind Mastery” and “Power of Agility.”
  • Entrepreneurial & Industry Recognition
  • Established a Premium Hair Salon in 2024, located within a renowned international hotel in Singapore.
  • Founded and launched a boutique spa in 2008, earning recognition in 2009 as “Best Alternative-Healing Body Treatment” by Singapore Women’s Weekly.

Certification

  • KORN FERRY, Executive Education, Strategic Selling with Perspective
  • INSEAD, Executive Education, Executive Presence & Influence
  • THE GAP PARTNERSHIP, The Complete Skilled Negotiator
  • FRANKLIN COVEY, 7 Habits of Highly Effective People
  • OUTWARD BOUND SINGAPORE, Corporate Leadership

Additional Information

CO-CURRICULAR ACTIVITIES & ACHIEVEMENTS

2018 Red Bandana Award nominated and awarded by Mr. Barry Bruno, VP of International Sales & Marketing, Church & Dwight Inc

2016 Gucci Brand Award – ‘1st Runner Up Best-in-Class Gucci Bamboo Initiative Launch Execution and Sales Achievement’, Procter &

Gamble Power of You Recognition

2014 Platinum Award – Power of Mind: ‘Leverage Mastery; Dolce Winner, for strong work with the Japan distributor to maximize the

launch of Dolce and grow fragrances in FY1314’, Procter & Gamble Power of You Recognition

2014 Gold Award – Power of Agility: ‘Execute with Excellence; Iconic Brand Builder achieving Gucci ranking No. 2 of the Fine Fragrance

category at Japan national level in 2013 (Beaute Research audited results CY2013)’, Procter & Gamble Power of You Recognition

2014 Gold Award, Project Lead for “Project Runway”, and Committee Team Member for Annual OGSM, Procter & Gamble

2013 Pearl Award – Power of Mind ‘Thinks & Acts Decisively’, Procter & Gamble Power of You Recognition

2000 – 2002 Ordinary Member, Association of Bartenders Singapore (ABS), Singapore

2000 2nd Runner-Up, Bacardi-Martini Grand Prix 2000, International Young Bartenders Competition, Singapore


OTHER INTERESTING INFORMATION


PI (THE PREDICTIVE INDEX)

PROFILE TYPE: PERSUADER (also known as “Entrepreneur”)

A Persuader is a risk-taking, socially poised and motivating team builder.


MYERS–BRIGGS–TYPE INDICATOR (MBTI), Isabel Briggs Myers, Sixth Edition, conducted at Outward Bound Singapore (OBS) 2010

TYPE: I N T J

“Have original minds and great drive for implementing their ideas and achieving their goals. Quickly see patterns in external events and develop long-range explanatory perspectives. When committed, organize a job and carry it through. Skeptical and independent, have high standards of competency and performance – for themselves and others.” – Isabel Briggs Myers, Sixth Edition


Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

References

  • JOSE LIUS, PALACIOS, Chief Executive Officer and Board Member, Virtue Labs, joseluispalaciosc@gmail.com, (1) 929 249 9786, ex-colleague at Procter & Gamble, Contact: (1) 929 249 9786
  • DENIZ, YAMANEL, BEO, Nestle Confectionary, MENA, denizyamanel@gmail.com, (44) 7867 372011, ex-colleague at Procter & Gamble, Contact: (44) 7867 372011

ENTREPRENEURIAL EXPERIENCE

  • Corporate Director, Kairos Hair Pte Ltd (Retail Hair Salon, 2024–present)
  • Director, Queens Global Pte Ltd (Management Consultancy, 2021–2022)
  • Managing Director, Spa Themtique Pte Ltd (Boutique Spa, 2008–2009)

HOBBIES

Snooker, Shooting, Golf, Singing

Timeline

GLOBAL HEAD OF BEAUTY, SENIOR COMMERCIAL DIRECTOR

dsm-firmenich
01.2023 - Current

REGIONAL COMMERCIAL DIRECTOR, APAC

Whole Earth Brands Inc.
01.2021 - 01.2023

ASSOCIATE DIRECTOR, Commercial, APAC

Firmenich Asia Pte Ltd
01.2019 - 01.2021

REGIONAL BUSINESS LEADER, APAC

Church & Dwight Singapore Consumer Products Pte Ltd
01.2017 - 01.2018

SENIOR SALES MANAGER, APAC

Procter & Gamble Europe SA
01.2011 - 01.2017

TEAM LEADER, Account Service Management

Kingsmen Exhibits Pte Ltd
01.2005 - 01.2011

BSc (Hons) - Management & Tourism

UNIVERSITY OF SURREY

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