Gillian Chen

Specialization: Bottleneck, Basic and Key Functions

Industry: Retail/FMCG/Sourcing (German MNC)

• Perform country talent acquisition lead responsibilities that include planning, developing and implementing an effective Talent Acquisition strategy.
• Manage, monitor and measure the effectiveness of recruitment/talent marketing campaigns on an ongoing basis to ensure maximum ROI.
• Lead employment branding initiatives such as external and internal EB surveys, oversee creation of impactful content for internal and external marketing collateral and initiatives to support the talent recruiting strategy
• Drive candidate attraction and engagement through social media, events, and other channels.
• Determine and manage recruitment budget, including job boards procurement and all recruitment expenditures.
• Provide recruitment guidance and advice to the business and HR team using employment and hiring data.
• Partnered with the business, HRBPs and Talent Development in employee retention and internal hiring
  efforts. Assessing and recommending existing employees within the organization for open
  roles.
• Develop competitive or specialized intelligence concerning talent acquisition.
• Organize and attend career fairs, assessment centers, oversee and manage end-to-end recruitment process for annual graduate trainee and internship programs.
• Reduced time-to-fill for critical roles by cultivating strong relationships with hiring managers and understanding their specific needs.
• Expanded candidate pool by leveraging social media platforms, job boards, and networking events to attract top-tier talent.
• Track record of headhunting Country Heads for offshore offices to expand the business's sourcing operations in Asia.

• Partner and form relationships with management teams to know ins and outs of their divisions and better understand each BU's culture, hiring needs and job specifications.
• Proactively source for candidates and develop external partnerships to ensure sustainable pipeline of qualified candidates using variety of sources including government sponsored career channels, direct sourcing, LinkedIn, SuccessFactors (ATS), database searches and community outreach initiatives to include schools/universities with aim of creating diverse candidate pools.
• Ensure compliance and alignment with requirements of hiring regulations in Singapore, Hong Kong and Lidl International.
• Pre-screen candidates, conduct phone and in-person interviews, maintaining and optimizing internal applicant tracking system.
• Manage interview, selection, salary benchmarking, salary proposal/negotiation and hiring/offer processes to ensure timely and efficient hiring for the business.
• Ensure cost-effective talent acquisition service is provided to the business and recruitment
  related vendor management for Singapore.
• Manage and deliver headcount and all recruitment related reports on a timely basis.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for Lidl.
• Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
• Track record of headhunting and hiring from Senior Director, Senior Manager to Senior and Junior Specialist job levels.
• Promoted to Senior Talent Acquisition Advisor.

• Obtained certifications in Business Operations and Human Resource Management

Specialization: Bottleneck Functions for Singapore office

Industry: Interior Design (Singapore and Indian MNC)

• Sourced and screened candidates for interior designer roles and worked with hiring managers to coordinate interviews, offers and onboarding.
• Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.

Specialization: Corporate Clients (BBC Singapore, Frasers Hospitality, Dairy Farm International, Sony Entertainment Asia)

Industry: Media Production (Local SME)

• Responsible for research and script development for nine in-house corporate video projects. Collaborated with producer and director to direct video shoots on site.

Specialization: Corporate Services (Finance, Accounts, HR, IT, Corporate Communications)

Industry: Shipping & Maritime/Oil & Gas/Commodity Trading (UK SME)

• Provided recruitment consulting, aligning strategies with HR and management, utilizing job portals and Boolean searches for sourcing, and crafting ads. Managed the recruitment cycle from offer to onboarding with proficiency in applicant tracking systems.

Specialization: Knowledge-based specialists, junior and senior executives

Industry: Media/Advertising/Engineering/Security (Local SME)

• Delivered recruitment solutions by collaborating with stakeholders to understand hiring needs, utilizing job portals and Boolean searches for candidate sourcing, and crafting engaging advertisements. Managed the end-to-end recruitment process, including offer management and facilitating new hire onboarding.

Specialization: General and contract placements, large volume recruitment

Industry: Telecommunications/Retail/FMCG (Local SME)

• Contributed to a 5-person team on an RPO project, managing job ads, data mining, and conducting interviews. Maintained KPI reports and achieved 80% placement success in service industry roles, alongside ad-hoc placements in administrative and executive positions across sectors.