Summary
Work History
Education
Skills
Timeline
AccountManager

Gifford Chua

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Summary

Dynamic telemarketer with proven success at SailPoint, adept at generating leads and enhancing sales through persuasive communication and exceptional customer service. Skilled in data entry and customer database maintenance, I effectively managed high call volumes while building strong client relationships, contributing to a significant expansion of the company’s client base.

Work History

Telemarketer

SailPoint
08.2025 - 09.2025
  • Engaged customers to pursue additional sales opportunities.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Recorded and updated customer information in online systems.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
  • Recorded contact information of customers and potential customers in internal database.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Education

High School Diploma -

Presbyterian High School
Singapore
04.2001 -

Skills

Customer service

Timeline

Telemarketer

SailPoint
08.2025 - 09.2025

High School Diploma -

Presbyterian High School
04.2001 -
Gifford Chua.