GHIT CHYE LOW
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of different position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
MANAGER
ITS MARINE SERVICES PTE LTD
09.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed systems and procedures to improve operational quality and team efficiency.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Monitored budget and utilized operational resources.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Monitored and coordinated workflows to optimize resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted in recruiting, hiring and training of team members.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Analyzed customer feedback and identified areas for improvement to drive business success.
SUPERVISIOR
REGIS MARINE OFFSHORE & SERVICES PTE LTD
07.2017 - 08.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted routine inspections to check quality and compliance with established specifications.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Solicited customer feedback to identify and improve on areas of weakness.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Senior Inspector
FRANKLIN OFFSHORE INTERNATIONAL PTE LTD
06.2004 - 07.2017
- Contributed to the development of customized inspection checklists, ensuring all relevant criteria were considered during each project evaluation.
- Minimized project delays with proactive coordination between engineering, construction, procurement, operations personnel during inspections processes.
- Actively participated in pre-construction meetings to establish clear expectations regarding inspection standards and processes.
- Mitigated potential risks by regularly updating inspection procedures in response to changing regulations and industry advancements.
- Improved overall project quality by conducting thorough inspections and identifying potential issues.
- Ensured compliance with industry standards through meticulous review of design documents and specifications.
- Served as an expert resource for junior inspectors, providing guidance on best practices and technical knowledge.
- Collaborated with cross-functional teams to develop effective quality control plans for complex projects.
- Contributed to successful project handovers by diligently completing all required documentation and records related to inspections.
- Increased project completion rates by effectively prioritizing inspections based on risk factors and deadlines.
- Managed a team of inspectors, ensuring adherence to safety guidelines and regulatory requirements.
- Cultivated strong relationships with clients, contractors, and regulatory authorities through consistent professionalism and transparent communication practices.
- Supported company growth by assisting in the development of proposals for new contracts that highlight the organization''s commitment to quality assurance measures.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Provided feedback to production team regarding product quality.
- Operated and maintained testing equipment.
- Investigated customer complaints to take necessary corrective actions.
- Provided technical support to production personnel.
- Championed quality assurance initiatives, leading to reduced defects and improved customer satisfaction ratings.
- Optimized resource allocation by developing comprehensive schedules for inspection activities across multiple projects simultaneously.
- Elevated organizational reputation within the industry through consistent delivery of high-quality reports detailing findings from comprehensive inspections.
Education
No Degree - POST-GRADUATE DIPLOMA IN BUSINESS MODEL TRANSFORM
TRAINING VISION INSTITUTE PTE LTD
SINGAPORE12.2023
No Degree - OFFSHORE CONTAINER EXAMINATION ADVANCED PROGRAMME
LIFTING EQUIPMENT ENGINEERS ASSOCIATION
SINGAPORE10.2022
No Degree - PROFESSIONAL DIPLOMA IN LEADERSHIP & PEOPLE MANAGE
TRAINING VISION INSTITUTE PTE LTD
03.2021
No Degree - LIFTING EQUIPMENT GENERAL DIPLOMA
LIFTING EQUIPMENT ENGINEERS ASSOCIATION
SINGAPORE08.2011
No Degree - LIFTING MACHINES MANUAL
LIFTING EQUIPMENT ENGINEERS ASSOCIATION
SINGAPORE11.2010
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Cross-Functional Teamwork
- Project Management
- Schedule Preparation
- Budget Control
- Teamwork and Collaboration
- Decision-Making
- Computer Skills
- Problem Resolution
- Team Development
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Training and Development
- Employee Coaching and Mentoring
- Scheduling and Coordinating
- Goal Setting
- Professional and Courteous
- Documentation And Reporting
- MS Office
- Project Planning
- Performance reviewing
- Onboarding and Orientation
- Emergency Response
- Schedule oversight
- Performance Tracking and Evaluation
- Task Delegation
- Business Planning
- Business Development
- Product Management
- Employee Development
- Technical Proficiency
Timeline
MANAGER
ITS MARINE SERVICES PTE LTD
09.2020 - Current
SUPERVISIOR
REGIS MARINE OFFSHORE & SERVICES PTE LTD
07.2017 - 08.2020
Senior Inspector
FRANKLIN OFFSHORE INTERNATIONAL PTE LTD
06.2004 - 07.2017
No Degree - POST-GRADUATE DIPLOMA IN BUSINESS MODEL TRANSFORM
TRAINING VISION INSTITUTE PTE LTD
No Degree - OFFSHORE CONTAINER EXAMINATION ADVANCED PROGRAMME
LIFTING EQUIPMENT ENGINEERS ASSOCIATION
No Degree - PROFESSIONAL DIPLOMA IN LEADERSHIP & PEOPLE MANAGE
TRAINING VISION INSTITUTE PTE LTD
No Degree - LIFTING EQUIPMENT GENERAL DIPLOMA
LIFTING EQUIPMENT ENGINEERS ASSOCIATION
No Degree - LIFTING MACHINES MANUAL
LIFTING EQUIPMENT ENGINEERS ASSOCIATION
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