Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Germaine Khoo

Summary

Passionate and motivated Computer Engineering student with a strong foundation in cloud computing, server management, and IT governance. Experienced in IT regulatory compliance, risk assessment, and security auditing. Eager to apply my technical expertise and analytical skills to contribute to dynamic IT environments. Adaptable and quick to learn, I thrive in collaborative settings and am always keen to expand my knowledge in cybersecurity, IT infrastructure, and governance.

Overview

1
1
year of professional experience

Work History

W2W Project Engineer

HP / UOB
02.2024 - 12.2024
  • Assisting and ensuring IT Regulatory Compliance with key regulations such as PDPA and industry-specific requirements. Enforcing IT compliance policies, overseeing audits that was tasked.
  • Assisting with IT Governance to manage risks associated with IT systems, including user access control, data protection measures, and reporting of IT security risks to senior management.
  • Assisting with Risk Assessments and Incident Response by identifying vulnerabilities, conducting cybersecurity risk assessments, and assisting with mitigation plans to address IT compliance gaps.
  • Conducted IT Security Audits with collaborating with internal staff, reviewing findings, implementing corrective actions, and maintaining audit documentation.
  • Assisting with the software patch and management policy. To keep software up-to-date on the follow items. Anti-virus, anti-malware software, and regular vulnerability scanning to safeguard IT systems.

Buffet Attendant

Peppermint Restaurant, Park Royal Hotel
08.2024 - 10.2024
  • Maintained exceptional cleanliness and organization in back-of-house areas, managing cutlery and utensils.
  • Expertly prepared and served a variety of beverages, enhancing guest experience.
  • Delivered outstanding food service and upheld exquisite buffet presentation in a prestigious 5-star hotel restaurant.
  • Consistently ensured high standards of cleanliness and exceptional customer service in a luxury dining environment.

Fragrance Consultant

Jo Malone
12.2023 - 01.2024
  • Provided expert advice to clients on Jo Malone’s luxury fragrance collections, including perfumes, candles, and bath products.
  • Assisted customers in discovering personalized fragrance combinations through Jo Malone’s signature scent layering technique.
  • Engaged in high-level customer service to create memorable shopping experiences and build brand loyalty.
  • Managed product displays and restocking, maintaining a clean and elegant retail environment.
  • Contributed to achieving sales goals by promoting new collections and exclusive offers.

Beauty Advisor

Estee Lauder
09.2023 - 01.2024
  • Provided personalized beauty consultations, recommending Estée Lauder products based on individual skincare and makeup needs.
  • Assisted in driving sales by demonstrating product features and benefits, including skincare, makeup, and fragrance lines.
  • Maintained product displays, ensuring a clean and visually appealing sales environment.
  • Built lasting customer relationships through follow-ups and exceptional service.
  • Achieved sales targets while promoting brand loyalty and enhancing customer experience.

Education

Computer Engineering

Singapore Polytechnic
Singapore
03-2026

Skills

  • Knowledge of AWS Cloud Services, including EC2, S3, IAM, RDS, and CloudWatch
  • Understanding of cloud computing concepts, security, architecture, and pricing models
  • Familiar with AWS Cloud Practitioner concepts and industry best practices
  • Hands-on experience with server installation, configuration, and user management
  • Understanding of fault tolerance, disaster recovery, and troubleshooting server/network issues
  • Knowledge of LAN Switching & Wireless Networking, including VLANs, RF theory, security, and site surveying
  • Exposure to Wide Area Networks (WANs) and network protocols
  • Understanding of data protection practices in compliance with PDPA & CMCA regulations
  • Knowledge of cybersecurity threats, denial-of-service attacks, data modification, and secure computing practices
  • Awareness of confidential computing and secure ICT system management
  • Proficient in Python for data analysis and visualization
  • Experience applying Python libraries to explore, describe, and analyze real-world datasets
  • Ability to create data-driven insights and visualizations
  • Exposure to AI & Data Science applications
  • Problem-solving & Troubleshooting in IT environments
  • Adaptability & Willingness to Learn new technologies and frameworks
  • Teamwork & Collaboration in fast-paced environments
  • Time Management & Multitasking to handle multiple projects efficiently

Accomplishments

  • AWS Certified Cloud Practitioner (In Progress)
  • Cybersecurity Risk Assessment Project - Conducted compliance assessment and mitigation planning
  • Python Data Analysis Project - Analyzed real-world datasets using Python and visualization tools

Timeline

Buffet Attendant

Peppermint Restaurant, Park Royal Hotel
08.2024 - 10.2024

W2W Project Engineer

HP / UOB
02.2024 - 12.2024

Fragrance Consultant

Jo Malone
12.2023 - 01.2024

Beauty Advisor

Estee Lauder
09.2023 - 01.2024

Computer Engineering

Singapore Polytechnic

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Germaine Khoo