GERALYNE GERARD
Singapore
Summary
Dedicated Senior Underwriting Assistant with over eleven years of experience managing complex projects and enhancing workflows across marine, casualty, property, industry practices, and financial lines. Expertise in data entry, policy review, and ensuring accuracy and compliance complements a strong ability to maintain organized files while staying updated on industry developments. Recognized for a collaborative approach and adaptability to changing priorities, consistently delivering high-quality results under pressure. Proficient in Microsoft Office, equipped with strong analytical skills and attention to detail, ready to contribute effectively to a high-performing team.
Overview
11
11
years of professional experience
Work History
Underwriting Assistant II (Property & A&H)
EVEREST INTERNATIONAL REINSURANCE, LTD. Singapore Branch
01.2025 - 12.2025
- Current Salary: $5300
- Supported underwriters in achieving strategic portfolio objectives to enhance overall performance.
- Summarize slip terms, calculate premiums, and ensure accurate entry of submissions and transactions in Everest Underwriting System.
- Performed thorough data verification to support BPO operations and maintain high levels of data integrity.
- Organized and stored risk data in document repository to maintain a complete audit trail for business operations.
- Administered support to underwriting teams by addressing credit control inquiries and implementing process enhancements.
Senior Underwriting Assistant, Marine
Chubb Insurance Singapore Limited
02.2024 - 12.2025
- Current Salary: $4800
- Upon joining the company as a Senior Underwriting assistant, my primary focus was on processing tasks within the Marine Team. As time progressed, I assumed additional responsibilities and became actively engaged in diverse projects aimed at enhancing workflows across all business lines, encompassing Industry Practices, Marine, Casualty, Property, and Financial Lines. My responsibilities included establishing timelines, and allocating resources to steer the implementation of each initiative, as well as evaluating the adherence to timelines and deliverables.
- As a senior underwriting assistant, these were my key responsibilities:
- Entering data into underwriting systems to generate quotes and policies, ensuring accuracy and completeness.
- Reviewing and verifying policy documents, endorsements, and renewals, identifying any inconsistencies or errors.
- Assisting in the completion of rating structures and premium calculations based on underwriting guidelines and company standards.
- Responding to inquiries from agents, brokers, and customers regarding policy information.
- Maintaining accurate and organized files, both electronic and physical, ensuring compliance with regulatory requirements and internal procedures.
- Collaborating with other departments, such as claims, loss control, and marketing, to provide necessary information and ensure effective communication.
- Staying updated with industry trends, regulations, and advancements, attending training sessions to enhance knowledge and skills.
Broking Support
UIB Asia Reinsurance Brokers Pte Ltd
04.2023 - 01.2024
- Current Salary: $4000
- To support the brokers together in the administration of business relating to placements and servicing of treaty business.
- The renewal process is initiated for various clients according to the renewal calendar by specifying information requirements, data formats, and deadlines.
- Necessary checks are performed in validating all renewal information and statistics, sorting out discrepancies and updating the information.
- Renewal information packages are properly and accurately prepared.
- Placement and cover confirmation documents are prepared in close co-ordination with the brokers, including Slips and Contract wordings, Cover Notes, Endorsements and Addendums.
- Contract certainty is achieved
- Updating all inputs to Netrexis, UIB Asia’s business application
Underwriting Assistant
PRUDENTIAL ASSURANCE CO. SINGAPORE (PTE)
01.2021 - 01.2023
- Current Salary: $3000
- Processing life/health policies, including basic underwriting activities.
- Provide timely support and services to Financial Consultants/Bankers and customers
- Delivered accurate and timely administrative support to the underwriting team including analyzing the level of risk assessment responsibility.
- Provided Sales-Force Customer Relationship Management database administration such as updating or creating new entries and report generation.
- Analyzed applications and screened reports policies and forms for specific details as required and assisted Financial Consultants/Bankers’ inquiries regarding electronic practices and procedures and maintained accurate record keeping.
- Process requests received from Financial Consultants/ BDM(s) and Bankers according to internal guidelines set (SOP).
- Process and validate data and documents from the underwriting team to ensure accuracy and completeness. Also, assist in any admin/projects as and when assigned by supervisor/s
Executive Assistant
SUMMIT PLANNERS
09.2018 - 08.2020
- Salary: $2800
- Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors.
- Brought forth an energetic and enthusiastic attitude.
- Assisted employees with tasks as needed.
- Maintained work logs for office employees.
- Properly and effectively allocated executive tasks and managed complex calendars and administrative functions.
- Provided administrative support to senior leadership and executive board members while maintaining confidentiality.
- Managed schedules, events, and travel plans for conferences, meetings, and seminars, as well as domestic and international trips for my director
- Conducted research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.
- Resolved issues with systems, hardware, and telephones quickly and accurately.
- Planned and executed meetings and events and attended meetings to take meeting minutes.
Underwriting Assistant
LIBERTY INSURANCE
02.2015 - 08.2018
- Salary: $2800
- Brought forth innovative ideas about organizing systems.
- Worked to ensure quality service and addressed and resolved all customer issues. Input, logged, and scanned supporting documentation and placed all information in client files.
- Responded to customer requests via telephone and email and answered questions and inquiries effectively.
- Produced ad hoc reports and documents for senior team members on a timely basis. Entered details such as payments, account information, and call logs into the system.
- Conducted annual reviews of existing policies to update information.
- Processed invoices and renewals and mailed documentation to clients.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Implemented improvements in manual and electronic billing procedures.
- Analyzed sales volume and loss ratio trends to identify areas for improvement.
- Processed an average of 200–400 policies per week.
- Involved in robotics project to minimize process steps for major dealership cases.
Education
Diploma - Business Administration
PSB Academy Pte Ltd
Singapore01.2023
Higher Nitec - Accounting
ITE Bishan
Singapore12.2012
Skills
- Quick learning
- Microsoft Office proficiency
- Proficient in managing multiple tasks
- Effective under pressure
- Skilled in prioritizing tasks
LANGUAGES
English – Native speaker
Tamil – Good working knowledge
Hobbies
Travel & cultural exploration, mystery/thriller fiction, painting & visual arts
Timeline
Underwriting Assistant II (Property & A&H)
EVEREST INTERNATIONAL REINSURANCE, LTD. Singapore Branch
01.2025 - 12.2025
Senior Underwriting Assistant, Marine
Chubb Insurance Singapore Limited
02.2024 - 12.2025
Broking Support
UIB Asia Reinsurance Brokers Pte Ltd
04.2023 - 01.2024
Underwriting Assistant
PRUDENTIAL ASSURANCE CO. SINGAPORE (PTE)
01.2021 - 01.2023
Executive Assistant
SUMMIT PLANNERS
09.2018 - 08.2020
Underwriting Assistant
LIBERTY INSURANCE
02.2015 - 08.2018
Higher Nitec - Accounting
ITE Bishan
Diploma - Business Administration
PSB Academy Pte Ltd