Geraldine Tan

• Guided clients transitioning from non-tech to tech careers by offering tailored advice on job search strategies, resume building, interview preparation, and professional development.

Responsibilities:

• Spearheaded regional workforce planning, employee relations, and core HR operations, ensuring alignment with global best practices and business objectives.
• Collaborated closely with HR leaders across APAC (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines, Hong Kong, Japan, Korea, Australia) to drive talent management strategies and align local HR initiatives with regional goals.
• Led the roll-out of global HR initiatives across diverse markets, partnering with country HR teams to ensure seamless adoption and cultural integration.
• Supported key HR functions including talent identification, retention, succession planning, performance management, and organizational development, strengthening HR capabilities across the region.
• Managed end-to-end coordination of the annual compensation and bonus cycle, consolidating regional submissions, analyzing compensation data, and aligning with global C&B guidelines.
• Acted as a strategic liaison with Global HR CoEs (Talent, HR Systems, Recruitment, C&B) to enhance regional HR delivery and implement continuous improvements.
• Oversaw full-cycle recruitment for Singapore Regional HQ, ensuring talent acquisition strategies met business needs and market competitiveness.

Key Highlights:

• Build HR Productivity dashboard using excel for better tracking of sales per capita, labour cost ratio and headcount fluctuations
• Rolled out new talent review template to properly capture talent review results and determine 9 Grid placement
• Awarded 2022 Employee of the Region

Responsibilities

• Coordinated and ensured the timely execution of key annual HR initiatives, including the Performance Review cycle, Salary Review process, and Employee Engagement Survey.
• Prepared and submitted accurate monthly and quarterly reports (e.g., headcount, manpower cost transfers), along with ad-hoc HR data reports to support business needs and decision-making.
• Advised and partnered with line managers on fixed-term contract management, re-employment decisions, and workforce planning, ensuring compliance with internal policies and local regulations.
• Served as a trusted HR advisor to managers and employees, providing guidance on HR policies, procedures, and employee matters to drive consistency and positive employee experiences.
• Partner with HR COEs and HR Shared Services on respective HR-related matters.
• Manage and monitor S Pass quota levels and renewal status

Responsibilities:

• Oversaw the full employee lifecycle, including onboarding, offboarding, orientation, and exit clearance, ensuring a seamless employee experience.
• Partnered with hiring managers and department heads to manage end-to-end recruitment, from job scoping to offer negotiation.
• Managed outsourced payroll vendor relationships, ensuring timely and accurate payroll processing in compliance with local regulations.
• Prepared salary proposals for new hires, promotions, and internal adjustments in alignment with compensation guidelines.
• Participated in Mercer’s annual salary benchmarking exercise to inform competitive compensation strategies.
• Administered compensation and benefits programs, including government-related claims (e.g., childcare/maternity leave, NS Pay) and employee mobility matters (e.g., work passes).
• Led the annual increment, bonus, and manpower budgeting processes at the regional level, consolidating and analyzing data to support strategic decisions.
• Facilitated the Performance Appraisal process across the APAC region, aligning performance outcomes with business objectives.
• Served as the key point of contact for local HR teams across APAC, providing operational guidance and regional project support.
• Organized and executed employee engagement activities, including quarterly team-building events and celebrations, to strengthen workplace culture.
• Managed annual HR audits and responded to manpower-related surveys from regulatory bodies.
• Supported international mobility logistics in coordination with the Mobility Partner, ensuring smooth employee transitions across borders.
• Support Regional HR Director to support Regional MDs and local GMs on strategic HR matters including recruitment, terminations, and HRIS.

Key Highlights:

• Led end-to-end testing for Workday implementation and oversaw data consolidation, validation, and migration across APAC.
• Delivered Workday Business Process training to HR and leadership teams, ensuring a smooth transition and user adoption.
• Appointed as the Regional HRIS Subject Matter Expert (SME) for APAC, providing continuous support to country HR teams and collaborating with the Global HRIS team on enhancements and issue resolution.

Responsibilities:

• Led annual performance appraisal, promotion, and salary review cycles, ensuring timely execution and alignment with HR policies.
• Managed end-to-end onboarding and offboarding processes to deliver a consistent and engaging employee experience.
• Oversaw employee leave system administration, ensuring accurate records and system maintenance.
• Handled work pass applications, renewals, and cancellations for foreign employees in compliance with regulatory requirements.

Key Highlights:

• Organized company engagement initiatives, including quarterly team events and successfully planned the Group’s Annual Dinner & Dance 2017 for 200 employees.
• Developed and implemented a comprehensive Employee Handbook to standardize HR policies and enhance compliance.
• Designed and rolled out an internal Job Grading framework to clarify career progression across job levels.