Summary
Overview
Work History
Education
Skills
Timeline
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Geraldine Low Hui Huang

Summary

Innovative and enterprising professional with strong self-motivational drive, blended with a creative mindset. Demonstrates a deep commitment to service excellence, characterised by a distinctive fusion of intuitive and analytical capabilities in problem-solving, identifying growth opportunities and areas for improvements. Ability to envision and orchestrate actionable steps with strategic commercial mindset to guide successful initiatives. Equally effective as an independent achiever and a cooperative team contributor, capable of steering projects from inception to prompt and triumphant outcomes.

Overview

17
17
years of professional experience

Work History

Senior Education Solutions Manager

Marshall Cavendish Education Pte Ltd
01.2019 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships, including partners and resellers through new revenue stream and business developments
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Lead and drive projects with solution centric mindset; performance according to project schedules and established quality standards
  • Aligned multi-teams efforts behind unified solution promotional strategies, creating overarching strategies for customer guidance and communication
  • Planning and development of curriculum and professional training
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Senior Account Manager

Maersk Line Singapore Pte Ltd
02.2017 - 12.2018
  • Own, develop and deliver volume targets from allocated customers
  • Managing Global / Key Clients to shape the commercial strategy and developing value propositions collaboratively with Key Client Managers
  • Effective tender management that showcase Maersk's strengths and demonstrate her ability to meet the client's needs.
  • Strong engagements with internal and external stakeholders to steer business in company's desired directions as well as achieve sales objectives and related metrics.
  • Enhancing organisational strength, improving engagement levels between Customer Care Singapore and Support teams operating offshore in India and Philippines
  • Attained “AEIOU” award twice for the strong core values demonstrated in working with various departments in resolving issues for clients

Assistant Sales Manager

Hanjin Shipping Co. Ltd
01.2007 - 01.2017

Achieved sales goals and service targets by cultivating and securing new customer relationships

  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning
  • Led and managed the growth for Asia trade from YR2007-YR2015 with a team and customer service
  • Coached sales executives and support staff in product specifications, sales strategies and managing internal stakeholders to achieve sales objectives and related metrics
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented new processes and workflow for better productivity
  • Attained “Exemplary Employee of the Year” award in YR2010
  • Awarded as the “Best Shipping Partner” by SDV in YR2012 for the value-added services rendered

Education

Advanced Certificate in Learning And Performance -

SUSS - Institute For Adult Learning Singapore
09.2023

Bachelor of Business Administration - Marketing

Royal Melbourne Institute of Technology
12.2003

Diploma - Marketing

Temasek Polytechnic
07.2000

Skills

  • Sales Goal Achievement
  • Project Management
  • New Business Generation
  • Profit and Revenue-Generating Strategies
  • Sales Presentation
  • Key Account Management
  • Business Development and Planning
  • Continuous Improvements
  • Product and Service Management
  • Coaching and Mentoring
  • Time Management
  • Teamwork
  • Problem Solving
  • Adaptability
  • Attention to Details
  • Collaboration
  • Work Ethics
  • Technological Skills

Timeline

Senior Education Solutions Manager

Marshall Cavendish Education Pte Ltd
01.2019 - Current

Senior Account Manager

Maersk Line Singapore Pte Ltd
02.2017 - 12.2018

Assistant Sales Manager

Hanjin Shipping Co. Ltd
01.2007 - 01.2017

Advanced Certificate in Learning And Performance -

SUSS - Institute For Adult Learning Singapore

Bachelor of Business Administration - Marketing

Royal Melbourne Institute of Technology

Diploma - Marketing

Temasek Polytechnic
Geraldine Low Hui Huang