Qualified Project Manager with solid background in managing vehicle workshop operations and ensuring efficient workflow. Demonstrated ability to lead teams, streamline processes, and maintain high safety standards. Proven track record of implementing effective training programs and fostering collaborative work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Workshop Manager
Strides Automotive Services Pte Ltd
01.2011 - 10.2022
Manage and led a team of 30 staff and contractors overseeing the accident repair for a fleet of 1200 Buses and 3500 Taxis. On average of 120 Buses and 200 taxis per month and any external projects.
Supervising and training of staff to maintain high service standards and improve overall team performance.
Acting as a primary point of contact for customers, addressing their concerns and ensuring their satisfaction throughout the repair process.
Led the team for external projects like rebranding for their existing or new fleet for customers like Ministry of home affairs, Cisco, Starhub and Singpost.To manage the timelines close to ensure it will not affect their operation.
Negotiating with third parties, such as body workshops and suppliers to ensure cost-effective and timely repairs.
Sales Associate
ERA
03.2009 - 12.2010
Property agent
Design Engineer
Enplas Hi-Tech (Singapore) Pte Ltd
07.2002 - 11.2008
Led design projects from concept to completion, ensuring alignment with client specifications and industry standards.
Collaborated with cross-functional teams to develop the tooling and optimize product performance.
Utilized CAD software for creating detailed mould designs, enhancing accuracy in prototypes and production parts.
Primary point of contact for customers throughout the projects.
Addressed mould design challenges and evaluated alternative modification to ensure parts meet project requirements.
Education
Diploma in Quality Engineering -
Temasek Polytechnic
Singapore
06-1999
GCE "O" Level
Temasek Secondary School
Singapore
12-1995
Skills
Workshop organization
Health and safety
Teamwork and collaboration
Supply management
Scheduling and planning
Certification
Work-at-Height Course for Supervisors by NTUC Learning Hub In December 2013
Introduction to ISO9001 (Reference Standard :ISO9001:2008) by NevilleClarke in August 2015
Introduction to ISO9001 (Reference Standard : ISO9001:2015) by Neville Clarke in October 2015)
Statement of attainment : Develop a Risk Management Implementation Plan by Building and construction Authority in February 2016)