Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gerald Tan Chwee Hock

Summary

Qualified Project Manager with solid background in managing vehicle workshop operations and ensuring efficient workflow. Demonstrated ability to lead teams, streamline processes, and maintain high safety standards. Proven track record of implementing effective training programs and fostering collaborative work environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Workshop Manager

Strides Automotive Services Pte Ltd
01.2011 - 10.2022
  • Manage and led a team of 30 staff and contractors overseeing the accident repair for a fleet of 1200 Buses and 3500 Taxis. On average of 120 Buses and 200 taxis per month and any external projects.
  • Supervising and training of staff to maintain high service standards and improve overall team performance.
  • Acting as a primary point of contact for customers, addressing their concerns and ensuring their satisfaction throughout the repair process.
  • Led the team for external projects like rebranding for their existing or new fleet for customers like Ministry of home affairs, Cisco, Starhub and Singpost.To manage the timelines close to ensure it will not affect their operation.
  • Negotiating with third parties, such as body workshops and suppliers to ensure cost-effective and timely repairs.

Sales Associate

ERA
03.2009 - 12.2010

Property agent

Design Engineer

Enplas Hi-Tech (Singapore) Pte Ltd
07.2002 - 11.2008
  • Led design projects from concept to completion, ensuring alignment with client specifications and industry standards.
  • Collaborated with cross-functional teams to develop the tooling and optimize product performance.
  • Utilized CAD software for creating detailed mould designs, enhancing accuracy in prototypes and production parts.
  • Primary point of contact for customers throughout the projects.
  • Addressed mould design challenges and evaluated alternative modification to ensure parts meet project requirements.

Education

Diploma in Quality Engineering -

Temasek Polytechnic
Singapore
06-1999

GCE "O" Level

Temasek Secondary School
Singapore
12-1995

Skills

  • Workshop organization
  • Health and safety
  • Teamwork and collaboration
  • Supply management
  • Scheduling and planning

Certification

  • Work-at-Height Course for Supervisors by NTUC Learning Hub In December 2013
  • Introduction to ISO9001 (Reference Standard :ISO9001:2008) by NevilleClarke in August 2015
  • Introduction to ISO9001 (Reference Standard : ISO9001:2015) by Neville Clarke in October 2015)
  • Statement of attainment : Develop a Risk Management Implementation Plan by Building and construction Authority in February 2016)


Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Workshop Manager

Strides Automotive Services Pte Ltd
01.2011 - 10.2022

Sales Associate

ERA
03.2009 - 12.2010

Design Engineer

Enplas Hi-Tech (Singapore) Pte Ltd
07.2002 - 11.2008

Diploma in Quality Engineering -

Temasek Polytechnic

GCE "O" Level

Temasek Secondary School
Gerald Tan Chwee Hock