Hi, I’m
Gerald Mlambo
Hubei
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
years of professional experience
1
Certification
Work History
Hanchuan Wuhan
Marketing /Human Resources Assistant/Tutor Mentor
10.2020 - Current
Job overview
- Advised on development of new service and program to increase student enrollment.
- Performed research to analyze negative student behavior and reciprocation to teachers and found a balance.
- Processed and translated employee status changes, keeping human resources systems and employee records up to date.
- Altered the curriculum from MAB to Cambridge resulting in a 60% pass rate .
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Planned corporate events, conventions, meetings and gatherings.
Freelance
Freelance Translator
06.2022 - 08.2022
Job overview
- Translated client documents between languages.
- Adapted products and services for target language use.
- Utilized presentations and software programs to clearly deliver messages to audiences.
- Mediated conversations for one-on-one and group discussions.
- Delivered translation services to clients.
Education
Hubei University of Technology Wuhan, Hubei Province, China
BBA from Marketing
12.2019
Skills
- Microsoft Office
- Excellent communication
- Exceptional customer service
- Accurate Message Translation
- Innovative Business Acumen
- Creative Teaching, Counseling
- Psychiatric and Mental Health Care
- Behavioral/Cognitive Skills Development
- Verbal and Written Communication
- Problem-Solving
- Affirmative Action Compliance
- New Employee Orientation
Certification
- Licensed Teacher - Teaching English As A Foreign Language- Certified in 2020.
- IELTS Academic
- Wuhan subway volunteer Program Certified (Honorary Credentials) - 2016
- Certified First Aid, Chiltonsa - 2022
- Certified Elderly Caregiver, Chiltonsa -2022
Languages
English
First Language
English
Proficient
C2
Chinese (Mandarin)
Proficient
C2
Dutch
Beginner
A1
Arabic
Elementary
A2
Shona
Proficient
C2
Creole
Upper Intermediate
B2
Affiliations
- Member, Alumni Association of the volunteers assistance program at the Wuhan metro station
Timeline
Freelance Translator
Freelance
06.2022 - 08.2022
Marketing /Human Resources Assistant/Tutor Mentor
Hanchuan
10.2020 - Current
Hubei University of Technology
BBA from Marketing
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