GEORJAN KRIS L. ACA-AC
Singapore
Summary
Strong management, training and motivational skills with excellent interpersonal, verbal and written communication skills. Pro-active, flexible and has the natural ability to work on own initiative or as part of a team. Has basic knowledge on MS Word, MS Excel and MS PowerPoint applications.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
JP Pepperdine Group Pte Ltd
10.2008 - Current
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained staff on food safety protocols and customer service standards.
- Managed inventory levels to reduce waste and optimize supply chain efficiency.
- Implemented scheduling systems to improve staff productivity during peak hours.
- Monitored financial transactions to maintain budget compliance and profitability.
- Developed and enforced standard operating procedures for kitchen and dining areas.
- Resolved customer complaints promptly to enhance guest satisfaction and loyalty.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Service Crew
Ram Café
09.2007 - 03.2008
- Escort customers to their tables.
- Present menus to customers and answer questions about menu items, making recommendations upon request.
- Takes and serves food or beverage orders to customers.
- Clean tables and/or counters after customers have finished dining.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Service Crew
Cedele by Bakery Depot
08.2006 - 02.2007
- Escorts approaching customers to their tables and, attends and supplies their needs.
- Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Serve food and/or beverages; prepare and serve specialty dishes at tables as required
- Present menus to customers and answer questions about menu items and making recommendations upon request
- Sees to it that the customers are enjoying their stay in the establishment and take action to correct problems that might occur.
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Education
Bachelor of Science - Hotel and Restaurant Management
Mindanao State University
Marawi City, Philippines01.2008
Secondary - undefined
Stella Maris College
Oroquieta City, Misamis Occidental, Philippines01.2003
Primary - undefined
Spencer’s Foundation School Incorporated
Matling, Malabang, Lanao del Sur, Philippines01.1999
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Customer-oriented
Languages
Fluent in Filipino and English
References
- Cecille B., Mambuyay, Prof., (+63) 9239358355, Mindanao State University, Dean, College of Hotel and Restaurant Management and Tourism, Marawi City, Philippines
- Safiyyah bte, Baggaruddin, (+65) 8244 3154, Cedele by Bakery Depot, Assistant Manager, 501 Orchard Road #03-14, Singapore, 238880
TRAININGS
- April-May 2006 Hilton Cebu Resort and Spa Punta Engano, Macatan Island, Cebu, 6015 Philippines
- April-May 2005 Marawi Resort Hotel Incorporated Marawi City, Philippines
PERSONAL BACKGROUND
- Date of Birth: 29 December 1986
- Age: 38
- Place of Birth: Matling, Malabang, Lanao del Sur, Philippines
- Sex: Female
- Civil Status: Single
- Height: 5’4”
- Weight: 131 Lbs
- Citizenship: Filipino
- Religion: Roman Catholic
- Father’s Name: George C. Aca-ac
- Mother’s Name: Ma. Zaida L. Aca-ac
OTHER INFORMATION
- Reason for Leaving from Previous Employment: Career and Self-Advancement
- Expected Monthly Salary:
- Earliest Starting Date: Immediately Available
Timeline
Restaurant Manager
JP Pepperdine Group Pte Ltd
10.2008 - Current
Service Crew
Ram Café
09.2007 - 03.2008
Service Crew
Cedele by Bakery Depot
08.2006 - 02.2007
Bachelor of Science - Hotel and Restaurant Management
Mindanao State University
Secondary - undefined
Stella Maris College
Primary - undefined
Spencer’s Foundation School Incorporated