George Kamau
Doha
Summary
Security Supervisor with 5+ years of experience in maintaining safe environments and enhancing security protocols across various sectors. Demonstrates proficiency in systems troubleshooting, conflict resolution, and customer service, while effectively managing visitor access and coordinating emergency drills. Known for fostering a welcoming atmosphere and ensuring seamless operations, with a focus on continuous improvement and collaboration with cross-functional departments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Qatar Chemical Company, QCHEM
10.2024 - Current
- Coordinated communication between departments, enhancing collaboration and information flow.
- Provided exceptional customer service, addressing client needs with professionalism and accuracy.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Collaborated with security team to conduct regular facility inspections, addressing vulnerabilities promptly.
- Coordinated with security team members to ensure seamless communication during emergency situations.
Receptionist – Security
Marafeq Qatar Hub Office
07.2022 - 09.2024
- Patrolled premises to secure property and personnel.
- Monitored surveillance equipment and access points for safety.
- Investigated security breaches, incidents, and suspicious behaviors.
- Assisted guests with building navigation and information.
- Oversaw safe equipment usage and scheduled regular maintenance.
- Recorded observations and completed reports on incidents and surveillance activities.
- Watched for unusual activities to ensure a secure environment.
- Contacted authorities during emergencies in accordance with site SOP.
Security Officer
Gulf United
01.2020 - 06.2022
- Conducted regular patrols to ensure safety of personnel and property.
- Responded promptly to incidents, assessing situations and implementing appropriate actions.
- Maintained detailed reports on daily activities, incidents, and observations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
Associate of Science - Information Technology
Hemland College
Thika11.2018
High School Diploma -
William Ngiru High School
Kiambu11.2016
Skills
- Operating systems expertise
- Software installation and troubleshooting
- Basic electronics
- Machine operation proficiency
- Problem solving abilities
- Team collaboration
- Customer and client relations
- Office administration
- Administrative support
- Tech-Savvy
- Information protection
- Security awareness
- Office equipment operations
- PC proficient
- Reception desk management
- Call management
Certification
- BTEP - Information Technology
LANGUAGES
English
Swahili
References
Available upon request
Hobbies and Interests
Socializing, Reading journals, Solving puzzles and Watching movies
Timeline
Receptionist
Qatar Chemical Company, QCHEM
10.2024 - Current
Receptionist – Security
Marafeq Qatar Hub Office
07.2022 - 09.2024
Security Officer
Gulf United
01.2020 - 06.2022
Associate of Science - Information Technology
Hemland College
High School Diploma -
William Ngiru High School