George Chan Tze Hui
Summary
As an experienced Business Analyst, I have successfully led multiple substantial projects, including a prominent role in navigating the complexities of a government project. My proficiency lies in adeptly adapting to dynamic challenges. I possess a demonstrated track record of effectively managing diverse initiatives with precision. I offer a unique combination of expertise, adaptability, and leadership that aligns seamlessly with the requirements of complex projects. I am eager to contribute my skills to your team, ensuring the successful achievement of organizational objectives
Overview
2
2
years of professional experience
Work History
Business Analyst
Medisys Innovation
09.2022 - Current
- Lead the migration initiative, resulting in at least 90% accuracy rate for transferred patient records, minimize errors and ensuring the integrity of critical information for Aptus Surgery Clinic.
- Successfully fixed an average of 40% of the bugs reported by NTUC Health Family Medicine Clinic, ensuring 23 clinic branches’ operational workflow works smoothly.
- Improved customer satisfaction by 25% through proactive support, resulting in a more stable system and a positive experience for clinic staff and patients of NTUC Health Family Medicine Clinic.
- Ensured a 95% accuracy rate in capturing and documenting project requirements, reducing the likelihood of scope changes during the development phase and contributing to a smoother project delivery for Singapore Polytechnic Optometrist Centre.
- Contributed to the timely delivery of the Singapore Polytechnic Optometrist Centre project by ensuring that the system goes live on time.
Internship Student
JSY System
12.2021 - 02.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Education
Bachelor of Computer Science - Information Technology
Swinburne University of Technology
Sarawak, Kuching06.2022
Skills
- Workflow Analysis
- Requirements Gathering
- Technical Writing
- User Acceptance Testing
- Project Management
- Operational Reporting
- Quality Assurance
Timeline
Business Analyst
Medisys Innovation
09.2022 - Current
Internship Student
JSY System
12.2021 - 02.2022
Bachelor of Computer Science - Information Technology
Swinburne University of Technology
Similar Profiles
George Chan Tze HuiGeorge Chan Tze Hui
Business Analyst at Medisys InnovationBusiness Analyst at Medisys Innovation
AI CHIN TENHAI CHIN TENH
Team Lead Application Consultant at Medisys Innovation Sdn BhdTeam Lead Application Consultant at Medisys Innovation Sdn Bhd
Lee Qin WenLee Qin Wen
Software Engineer at Medisys Innovation Pte LtdSoftware Engineer at Medisys Innovation Pte Ltd