George Chan Tze Hui
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Business Analyst
Medisys Innovation
09.2022 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Internship Student
JSY System
12.2021 - 02.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Restaurant Waiter
Sakae Sushi
06.2019 - 09.2019
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Bachelor of Computer Science - Information Technology
Swinburne University of Technology
Sarawak, Kuching06.2022
GCE A' Level -
Pusat Tingkatan Enam Sengkurong
Brunei-Muara, Brunei Darussalam12.2017
GCE O' Level -
St Andrew's School
Brunei-Muara, Brunei Darussalam12.2015
Skills
- Customer Needs Assessment
- Strategic Planning
- Workflow Analysis
- Data Analysis
- Requirements Gathering
- Technical Writing
- User Acceptance Testing
- Project Management
- Internal Auditing
- Operational Reporting
- Cost-Benefit Analysis
- Quality Assurance
Additional Information
As an experienced Business Analyst, I have successfully led multiple substantial projects, including a prominent role in navigating the complexities of a government project. My proficiency lies in adeptly adapting to dynamic challenges. I possess a demonstrated track record of effectively managing diverse initiatives with precision. I offer a unique combination of expertise, adaptability, and leadership that aligns seamlessly with the requirements of complex projects. I am eager to contribute my skills to your team, ensuring the successful achievement of organizational objectives
Languages
English
Advanced (C1)
Malay
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Business Analyst
Medisys Innovation
09.2022 - Current
Internship Student
JSY System
12.2021 - 02.2022
Restaurant Waiter
Sakae Sushi
06.2019 - 09.2019
Bachelor of Computer Science - Information Technology
Swinburne University of Technology
GCE A' Level -
Pusat Tingkatan Enam Sengkurong
GCE O' Level -
St Andrew's School
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