GeonHo Yi
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Restaurant Customer
Family Buisness
06.2019 - 01.2020
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Contributed to team success by consistently meeting or exceeding sales targets.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Exemplified strong multitasking skills, managing multiple orders simultaneously without errors.
housekeeping
Hotel
03.2018 - 10.2018
- Performed routine housekeeping functions.
- Managed housekeeping scheduling and planning.
- Collaborated with maintenance and housekeeping teams.
- Trained housekeeping staff on cleaning protocols.
school repairman
School
02.2015 - 01.2017
- Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
- Contributed to the company''s positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
- Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
- Enhanced repair quality by utilizing proper tools and techniques in a timely manner.
Education
Bachelor of Science - Electrical/Electronic Engineering
Psb Academy Coventry University
Singapore07.2024
Skills
- Coding
- Math
- Problem Identification
- Electrical Systems
- Computer Skills
- Team Collaboration
Languages
Chinese (Mandarin)
Advanced (C1)
Japanese
Elementary (A2)
Spanish
Beginner (A1)
Timeline
Restaurant Customer
Family Buisness
06.2019 - 01.2020
housekeeping
Hotel
03.2018 - 10.2018
school repairman
School
02.2015 - 01.2017
Bachelor of Science - Electrical/Electronic Engineering
Psb Academy Coventry University
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