Genevieve Tan

Internship Project

• Built and deployed 8 interactive Power BI dashboards to monitor supplier performance, yield trends, and production efficiency across the supply chain.
• Automated reporting workflows by integrating Microsoft Excel and SharePoint with Power BI, enabling real-time data visibility and accessibility for key stakeholders.
• Conducted advanced data analysis using Power Query in Power BI to derive supply chain metrics such as First Pass Yield (FPY), rejection rates, and shipment accuracy.
• Delivered the final dashboard system to department leadership, earning endorsement and approval from senior management.

Capstone Project

• Executed a data-driven initiative to improve demand forecasting accuracy and evaluate SKU-level shipment cost effectiveness.
• Assessed forecast error, shipment attainment, and cost-to-serve data to guide SKU rationalisation and inform demand planning decisions.
• Applied machine learning techniques to strengthen forecast precision and enable data-informed supply chain strategies.

• Carried out warehouse operations including picking, packing, and stock verification to ensure accurate and timely order fulfilment.
• Utilised the company’s logistics management system to process orders, update inventory records, and track fulfilment status.
• Gained hands-on experience in inventory control, outbound logistics, and warehouse coordination within a high-volume environment.
• Strengthened attention to detail, process discipline, and operational awareness in a fast-paced logistics and supply chain setting.

• Supported the execution of both physical and virtual events by assisting with logistics, guest services, and venue setup.
• Followed event manager instructions to coordinate smooth operations before, during, and after each event.
• Handled equipment unloading, venue arrangement, ushering duties, and maintained cleanliness while adhering to safety protocols.
• Engaged with guests to provide information, resolve queries, and deliver a positive event experience.
• Performed post-event inspections, packed equipment, and ensured proper closure of all event activities.

• Assisted in event operations similar to those at Fitness And Health International Pte Ltd, across both physical and virtual formats, including logistics, guest services, venue setup, safety adherence, and proper post-event closure.

• Led the end-to-end development of a web-based application for the company's Development (Logistics) Team to replace manual Excel-based processes and streamline inventory handling.
• Designed and implemented a user-friendly interface for the web-based application to enhance operational efficiency, enabling faster, more centralised access to material inventory data.
• Managed the project independently from concept to deployment, demonstrating strong self-learning ability, critical thinking, and creative problem-solving.
• Cultivated project management skills by coordinating team efforts to achieve all project goals within defined constraints.

• Assisted in daily operations under the supervision of managers, adapting to multiple roles including sales support, customer service, and child supervision.
• Promoted service packages to walk-in customers, enhancing communication and persuasion skills.
• Handled payment transactions accurately and updated customer records into the company’s system.
• Ensured a high level of customer satisfaction by addressing queries and providing relevant information.
• Supervised children to ensure their safety and wellbeing during activities.
• Maintained a clean, organised environment through routine housekeeping and operational support.

• Assisted in event operations similar to those at Fitness And Health International Pte Ltd, across both physical and virtual formats, including logistics, guest services, venue setup, safety adherence, and proper post-event closure.