Summary
Overview
Work History
Education
Skills
Mountain Biking
Timeline
Generic
Gurpal  Singh

Gurpal Singh

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Retail Sales Specialist

Rodalink Singapore
07.2023 - Current

Bike Mechanic & Sales Consultant

NSR Bikes Bukit Batok
05.2016 - Current
  • Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
  • Coordinated cycle workshops and sales operations, demonstrating products to potential clients in alignment with individual needs.
  • Helped customers select bicycles to fit body size and intended bicycle uses.
  • Cleaned and lubricated bicycle parts.
  • Performed new bike assemblies and proper alignment of wheels to optimize performance.
  • Provided recommendations to clients in alignment with needs, preferences and budgets.
  • Handled estimation of parts, bike and component repairs and replacements.
  • Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
  • Aligned wheels and installed and adjusted brakes and brake pads.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Firefighter

SCDF
07.2021 - 07.2023
  • Performed maintenance on water tanks, fire hoses and other firefighting equipment.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Developed and implemented fire safety plans to increase preparedness and rapid response.

Education

No Degree - Mechanical Engineering

Institute of Technical Education
Simei
11.2020

No Degree -

Bukit View Secondary School
Bukit Batok
11.2018

No Degree -

Bukit Timah Primary School
Bukit Timah
11.2014

Skills

  • Coordination
  • Time Management
  • Critical Thinking
  • Serve Customers
  • Product Recommendations
  • Speaking Clearly
  • Sales and Marketing
  • Strategic Planning
  • Product and Service Sales
  • Market Research
  • Customer Service
  • Suggestive Selling
  • Multitasking Strengths
  • Excellent People Skills
  • Effective Selling Techniques
  • Product Promotion
  • Answering Customer Questions
  • Verbal Communication
  • Listening Skills

Mountain Biking

I have been in the mountain biking scene for about 8 years. I've grown attached to the industry, knowing the ins and outs of it. I have raced semi-professionally over the years. I do go mountain biking every weekend, I do my best to beat my personal record in terms of how fast I can complete the trail run. I have occasionally been doing projects with Bikezilla Singapore, such as product reviews and event management. 

Timeline

Retail Sales Specialist

Rodalink Singapore
07.2023 - Current

Firefighter

SCDF
07.2021 - 07.2023

Bike Mechanic & Sales Consultant

NSR Bikes Bukit Batok
05.2016 - Current

No Degree - Mechanical Engineering

Institute of Technical Education

No Degree -

Bukit View Secondary School

No Degree -

Bukit Timah Primary School
Gurpal Singh