Summary
Work History
Education
Skills
Certification
Software
Interests
Timeline
Generic
Gayatri Venkatesh Iyer

Gayatri Venkatesh Iyer

Business Analyst
Singapore

Summary

Detail-oriented Business Analyst Professional with 5 years of banking experience specializing in payment technology operations and network security. Skilled in coordinating cross-functional teams, managing project deliverables, and improving operational workflows in fast-paced environments. Experienced in stakeholder management, vendor coordination, system integration testing, and regulatory compliance. Adept at ensuring data integrity, quality, and security while delivering business transformation initiatives. I am currently seeking permanent opportunities to leverage my expertise.

Work History

Business Analyst

UOB Bank
02.2024 - Current
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Created dashboards to monitor and track key performance indicators.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Utilized project management software tools to track progress, assign tasks, and manage timelines efficiently.
  • Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.

Business Analyst

DBS Bank
01.2023 - 12.2023
  • Work with Murex 3.1 on Pre-Trade and Post-Trade workflows.
  • Conduct User Acceptance Testing (UAT) for departmental projects.
  • Participate in initiatives impacting settlement processes.
  • Manage Standard Settlement Instructions (SSI) and client data in Murex.
  • Ensure seamless daily operations and mitigate operational risks.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Collaborated with stakeholders to identify business needs and data sources.

Data Quality Analyst

UBS Bank
01.2022 - 12.2022
  • Identify and resolve data quality errors with root cause analysis.
  • Perform real-time issue resolution and recommend long-term improvements.
  • Execute data cleanup initiatives efficiently and accurately.
  • Analyse business processes and suggest operational enhancements.
  • Enhanced data accuracy through meticulous review and cleansing of large datasets.
  • Created custom dashboards for real-time monitoring of key performance indicators related to data quality management efforts.
  • Established strong relationships with key stakeholders, fostering collaboration towards shared goals of improving overall data quality.
  • Assisted in database migration projects, ensuring a seamless transition with minimal impact on data integrity.

Legal Executive

Law Firm
06.2013 - 06.2014
  • Supported the Chief Lawyer with secretarial tasks, including e-filing on e-litigation platforms.
  • Coordinated client meetings and teleconferences.
  • Managed complex caseloads by prioritizing tasks and maintaining detailed records of case progress to ensure efficiency and organization.
  • Drafted clear and concise legal memoranda outlining research findings for presentation at team meetings or submission in court filings.
  • Assisted with merger and acquisition transactions by performing due diligence reviews and preparing closing documents for seamless transitions between companies involved in deals.

Retail Banking Associate

ICICI Bank
02.2010 - 07.2012
  • Led payment technology operations, including Inward and Outward clearing processes to ensure timely and accurate fund settlement.
  • Handled client management and operational coordination for payment transactions, resolving discrepancies and improving transaction turnaround times.
  • Worked closely with cross-functional teams to implement system updates and standard operating procedures for payment operations.
  • Provided training and support to new team members on payment systems, regulatory requirements, and operational best practices.
  • Implemented effective cash management strategies, minimizing discrepancies and maintaining accurate records.
  • Resolved complex customer issues promptly, sustaining trust and preserving long-term relationships with clients.

Education

Bachelor of Science - Information Technology

Mumbai University

Skills

Data visualization report

Data Analysis

Agile project management

Risk Management

Problem Solving

Certification

CISSP, NTUC, 2025

Software

Jira

Confluence

SQL

Python

Tableau

Interests

Regular Workout, Hiking & Run

Timeline

Business Analyst

UOB Bank
02.2024 - Current

Business Analyst

DBS Bank
01.2023 - 12.2023

Data Quality Analyst

UBS Bank
01.2022 - 12.2022

Legal Executive

Law Firm
06.2013 - 06.2014

Retail Banking Associate

ICICI Bank
02.2010 - 07.2012

Bachelor of Science - Information Technology

Mumbai University

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Gayatri Venkatesh IyerBusiness Analyst