Summary
Work History
Education
Skills
Certification
Software
Interests
Timeline
Generic
Gayatri Venkatesh Iyer

Gayatri Venkatesh Iyer

Business Analyst
Singapore

Summary

Detail-oriented Business Analyst Professional with 5 years of banking experience specializing in payment technology operations and network security. Skilled in coordinating cross-functional teams, managing project deliverables, and improving operational workflows in fast-paced environments. Experienced in stakeholder management, vendor coordination, system integration testing, and regulatory compliance. Adept at ensuring data integrity, quality, and security while delivering business transformation initiatives. I am currently seeking permanent opportunities to leverage my expertise.

Work History

Business Analyst

UOB Bank
02.2024 - Current
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Created dashboards to monitor and track key performance indicators.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Utilized project management software tools to track progress, assign tasks, and manage timelines efficiently.
  • Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.

Business Analyst

DBS Bank
01.2023 - 12.2023
  • Work with Murex 3.1 on Pre-Trade and Post-Trade workflows.
  • Conduct User Acceptance Testing (UAT) for departmental projects.
  • Participate in initiatives impacting settlement processes.
  • Manage Standard Settlement Instructions (SSI) and client data in Murex.
  • Ensure seamless daily operations and mitigate operational risks.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Collaborated with stakeholders to identify business needs and data sources.


Data Quality Analyst

UBS Bank
01.2022 - 12.2022
  • Identify and resolve data quality errors with root cause analysis.
  • Perform real-time issue resolution and recommend long-term improvements.
  • Execute data cleanup initiatives efficiently and accurately.
  • Analyse business processes and suggest operational enhancements.
  • Enhanced data accuracy through meticulous review and cleansing of large datasets.
  • Created custom dashboards for real-time monitoring of key performance indicators related to data quality management efforts.
  • Established strong relationships with key stakeholders, fostering collaboration towards shared goals of improving overall data quality.
  • Assisted in database migration projects, ensuring a seamless transition with minimal impact on data integrity.

Legal Executive

Law Firm
06.2013 - 06.2014
  • Supported the Chief Lawyer with secretarial tasks, including e-filing on e-litigation platforms.
  • Coordinated client meetings and teleconferences.
  • Managed complex caseloads by prioritizing tasks and maintaining detailed records of case progress to ensure efficiency and organization.
  • Drafted clear and concise legal memoranda outlining research findings for presentation at team meetings or submission in court filings.
  • Assisted with merger and acquisition transactions by performing due diligence reviews and preparing closing documents for seamless transitions between companies involved in deals.

Retail Banking Associate

ICICI Bank
02.2010 - 07.2012
  • Led payment technology operations, including Inward and Outward clearing processes to ensure timely and accurate fund settlement.
  • Handled client management and operational coordination for payment transactions, resolving discrepancies and improving transaction turnaround times.
  • Worked closely with cross-functional teams to implement system updates and standard operating procedures for payment operations.
  • Provided training and support to new team members on payment systems, regulatory requirements, and operational best practices.
  • Implemented effective cash management strategies, minimizing discrepancies and maintaining accurate records.
  • Resolved complex customer issues promptly, sustaining trust and preserving long-term relationships with clients.

Education

Bachelor of Science - Information Technology

Mumbai University

Skills

Data visualization report

Certification

CISSP, NTUC, 2025

Software

Jira

Confluence

SQL

Python

Tableau

Interests

Regular Workout, Hiking & Run

Timeline

Business Analyst

UOB Bank
02.2024 - Current

Business Analyst

DBS Bank
01.2023 - 12.2023

Data Quality Analyst

UBS Bank
01.2022 - 12.2022

Legal Executive

Law Firm
06.2013 - 06.2014

Retail Banking Associate

ICICI Bank
02.2010 - 07.2012

Bachelor of Science - Information Technology

Mumbai University

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Gayatri Venkatesh IyerBusiness Analyst