Gayathri Nagaraj

• Owned and prioritized product backlog.
• Collaborated with cross-functional teams effectively to synthesize customer requirements into user stories, resulting in a 25% faster delivery time for product features.
• Conducted market research and competitor analysis to identify trends and develop insights that informed product strategy and streamlined business direction
• Collaborated with the UX/UI team to design intuitive product interfaces, enhancing user satisfaction by 25%.
• Created user stories, use case documents, and task list to create product backlog in Jira
• Gathered business requirements from various departments to ensure the data is migrated to work with the new system
• Manage and coordinate internal and external for the flawless execution of projects
• Project administration, progress tracking & reporting, risk management, communication, stakeholder management, scheduling, workforce planning
• Engage UAT team to review and sign-off UAT scenarios / test cases to make sure business and end customer scenarios are covered
• Ensure features/specifications defined for the product are met during testing

Tool : Dyna, RCP and Excel

· Preparing weekly, monthly, and quarterly progress reports for different

teams

· Work closely on project methodology and tools

· Handling project task tracking, PMO or Project Management tasks

· Managing / liaise on contract management, finance and invoice processing

· Invoice generation

· GRANT

· Providing induction to the new joiners

· Coordinating and scheduling meeting with Engineers and TDMs

· Assists in managing Human Resources tasks including, hiring, performance evaluation & recognition.

· Responsible for Project financials management and resource forecasting and planning

· Responsible for Onboarding and Off-boarding

· Provide basic training for new joiners on team site, SharePoint and

share folders

· Data reconciliation (timesheet, training materials, ppt presentations, etc.)

· Joined as a Recruitment Consultant and got promoted to Senior Executive – Service delivery. Involved in Client management and recruitment.

· Got Best Employee recognition in a month for 17 placements in a short span of one month.

· Successfully turned a passive MNC client into an active client and supported on their entire infra project

· Source candidates using a variety of search methods to build a robust candidate pipeline.

· Stay abreast of recruiting trends and best practices

· Ensure all screening, hiring, and selection is done in accordance with employment laws and regulation

· Promoting the company's reputation and attractiveness as a good employment opportunity.

· Joined as a Recruitment Consultant and got promoted to Senior Executive – Been a part of team involved in end-to-end recruitment for companies’ largest client BFSI, shared services companies for Singapore location.

· Handling both the Permanent and Contractual IT resource requirement

· Possess extensive understanding in Banking, IT, Infrastructure roles, good exposure of local regulations and employment policies and use them effectively in educating/guiding candidate from across the globe.

· Regular generation of Recruitment dashboards/ position trackers as per client needs.

· Adhering with the system (Taleo, Beeline) for the recruitment process.

· Manage the overall interview, selection, and closing process

· Developing a strong network with professionals in IT

- Coordinating all aspects of the hiring process, including scheduling interviews, checking references, and preparing contracts

- Recommending candidates for positions based on their qualifications, experience levels, and cultural fit with the company culture

- Preparing reports detailing the status of open positions, candidates’ qualifications, reasons for disqualification, etc.

- Coordinating with hiring managers to schedule interviews, schedule orientations, and prepare candidates for new positions

- Researching candidates’ backgrounds to ensure they meet minimum

qualifications for the position

• Explained technical information in clear terms to promote better understanding for non-technical users.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Provided guidance on installing and integrating new hardware components and software to remote clients.
• Performed root cause analysis of reported issues to enact corrections.
• - Handling the customer’s Router, laptop, Desktop, iPad and Kindle troubleshooting