GAYATHRI GUNASAIGARAN
Summary
With a proven track record at Mount Elizabeth Novena Hospital, I excel in patient education and leadership, significantly enhancing patient satisfaction scores. My expertise in breastfeeding support and collaborative approach fosters high-quality maternal and neonatal care, showcasing my ability to lead and innovate in challenging healthcare environments.
Professional with strong background in nursing leadership, focused on delivering high-quality patient care and operational efficiency. Expertise in team collaboration, staff development, and resource management. Known for adaptability and achieving results in dynamic healthcare settings. Proficient in clinical skills, patient advocacy, and regulatory compliance.
Overview
14
14
years of professional experience
Work History
NURSE MANAGER
HATCHED OASIS
03.2023 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
STAFF NURSE AND LACTATION SPECIALIST
Mount Elizabeth Novena Hospital
07.2018 - 02.2023
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Mentored new nursing staff, supporting their professional growth and development.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented strategies for managing common breastfeeding issues such as engorgement, mastitis, or low milk supply, guiding clients towards successful resolutions.
- Advocated for family-centered care policies, promoting the importance of early skin-to-skin contact and roomingin.
- Taught health education classes for community workers and members of public.
- Conducted thorough assessments of infant latch and positioning, identifying areas for improvement and offering tailored solutions.
- Enhanced community breastfeeding rates through collaboration with local organizations, connecting families with resources for ongoing support.
- Collaborated with healthcare professionals to establish optimal breastfeeding practices within the hospital setting.
- Empowered parents with evidence-based information on infant nutrition, enabling informed decision-making regarding feeding choices.
STAFF MIDWIFE AND STAFF NURSE
Subang Jaya Medical Centre
01.2011 - 06.2018
- Developed trusting relationships with patients through compassionate, culturally sensitive care practices.
- Conducted newborn assessments and provided immediate care, promoting healthy growth and development.
- Reduced risk of complications during labor by closely monitoring maternal vital signs and fetal heart rate patterns throughout the process.
- Consulted with physician when complications occurred to provide holistic health care.
- Provided emotional support to families experiencing pregnancy loss or complications, offering resources for grief counseling where appropriate.
- Performed assessment and evaluation of patient to create treatment plan.
- Enhanced patient satisfaction by providing comprehensive prenatal and postnatal care.
- Maintained professional conduct operating under midwifery and neonatal nursing care guidelines.
- Provided treatment of gynecological problems and obstetric patient care.
- Modeled holistic care encompassing physiology, sociology, psychology of pregnancy, childbirth and puerperium.
- Promoted evidence-based practice by staying current on research trends in midwifery and incorporating findings into daily work.
- Maintained a strong commitment to professional development by attending relevant conferences, workshops, and continuing education courses in the field of midwifery.
- Anticipated deviations of normal infant deliveries to safeguard patients and newborns.
- Provided breastfeeding support to new mothers, addressing concerns and troubleshooting issues as they arose.
- Improved patient-provider communication by maintaining detailed records and utilizing clear, empathetic language in discussions.
- Conducted prenatal classes for expectant parents and families.
- Educated families on infant care, breastfeeding techniques, and postpartum recovery strategies for improved outcomes.
- Managed care of newborns comprehensively through home visits and clinic consultations.
- Supported families with discussion on anterior position occiput, posterior, breech and transverse with individual birthing options.
- Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
- Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
- Educated mothers and families on pregnancy-related topics to inform and prepare for pregnancy, childbirth and newborn care.
- Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
- Administered pain medication during deliveries to keep mothers comfortable and safe during delivery.
- Directed parents and newborns to physicians without causing parent alarm based on problematic test results and health conditions of babies and mothers.
- Used special labor and delivery procedures, including episiotomy and forceps deliveries.
- Advised patients on lifestyle modifications and preventative measures for the health of mother and baby.
- Taught childbirth preparation classes to expectant parents.
- Counseled patients and families on reproductive health and contraception.
- Conducted prenatal examinations and provided guidance and support to mothers-to-be.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
Education
High School Diploma -
KSKB KUCHING SARAWAK
MALAYSIA,SARAWAK03-2015
High School Diploma -
SIME DARBY NUSING COLLEGE
MALAYSIA01-2011
Skills
- Staff supervision
- Patient education
- Maternal health
- Family planning
- Patient safety
- Breastfeeding support
- Neonatal resuscitation
- Critical thinking
- Infection control measures
- Infant nutrition
- Care planning
- Leadership qualities
- Intrapartum care
- Policy development
- Antenatal care
- Staff leadership
- Family education
- Confidentiality practices
- Obstetric care
- Hiring and terminations
- Collaborative approach
- Perinatal mental health
- Clinical supervision
- Emergency care
- Prenatal education
- Staff development
- Clinical assessment
- Patient education and advocacy
- Postpartum care
- Direct patient care
- Skill development
- Professional networking
- Labor support
- Fetal monitoring
- Surgical nursing
- Staff coaching and mentoring
- Breastfeeding challenges
- Prenatal care
- Lactation education
- Emergency response
- Newborn assessment
- Infant weight gain
- Feeding plans
- Routine gynecological care
- Breastfeeding advocacy
- Maternity nursing
- Latch assessment
- CPR certified
- Relactation guidance
- Breast milk storage
- Breastfeeding education
- Lactation support
- Patient counseling
- Maternal coaching
- Collecting vitals
- Infant assessment
- CPR/AED
Timeline
NURSE MANAGER
HATCHED OASIS
03.2023 - Current
STAFF NURSE AND LACTATION SPECIALIST
Mount Elizabeth Novena Hospital
07.2018 - 02.2023
STAFF MIDWIFE AND STAFF NURSE
Subang Jaya Medical Centre
01.2011 - 06.2018
High School Diploma -
KSKB KUCHING SARAWAK
High School Diploma -
SIME DARBY NUSING COLLEGE
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