EBusiness leader with 16+ years of experience in building business and developing teams. I am passionate about technology and have worked in Digital Sales and Digital Marketing across multiple sectors and countries. My expertise is working with cross functional teams to deliver profitable and sustainable business results. I enjoy working on long term strategies while delivering short term results.
Overview
16
16
years of professional experience
Work History
E'Business Manager
Nestlé Purina Petcare Asia Africa Oceania & MENA
01.2020 - Current
Key Deliverables
Drive eCommerce sales, grow marketshare and build category presence across 12 different countries
Set NPP AOA's eCommerce strategic direction and develop regional roadmaps for the zone to ensure higher profitability then offline
Strengthen and manage partnerships with key eretailer accounts and agencies to implement best practices and collaboration
Manage multiple stakeholders across markets, Nestlé global and zonal team. Work within metrix organization cutting across various functions including Sales, Marketing, Supply Chain, HR and Finance.
Build organizational capabilities to win in evolving eCommerce Ecosystem. Develop, coach and build eCommerce team in markets
Identify opportunities and new business models, activate against these opportunities to drive business impact
Lead adoption and adaption of digital and eCommerce marketing best practices in priority areas: retail digital media, eContent, ratings & reviews, search, digital commerce, online shopper insights and performance marketing
Achievements
Achieved growth at CAGR of 25% to achieve 100 mio+ USD in 2020-2023 with eIntensity of 14.2%, highest for any category in Nestle
Scaled digital shelf presence across 44 eretailer sites for 6000+ SKUs reaching BPI score of 81%
Improved media spend efficiencies by 10% using centralizing content creation and search optimization
Established eCommerce governance model across the zone with common KPIs and benchmarks
Lead various projects on eRetail Search, Digital Shelf management, Portfolio Management, Media efficiencies, Direct to Consumer websites for the Zone.
Head of eCommerce
Nestlé India Limited
01.2015 - 12.2019
Key Deliverables
Drive eCommerce sales for Nestle India with full P&L responsibility for the channel
Build long term strategy with focus on building teams, strategic partnerships with Key eRetailers, Cost effective solutions and strong marketing fundamentals
Coach and build eBusiness and digital competency within eCommerce and larger brand groups basis e-shopper understandings
Responsible for activating Global eBusiness practices in India by marrying Global practices with Indian Market needs
Achievements
Built business from scratch with CAGR of 84% to contribute 3% of Nestle India Sales in 5 years
Ecommerce made margin and market share accretive within 4 years of inception
Built a strong team of 17 dedicated members working across sales, digital marketing and technology
Integrated eCommerce into Nestlé India long term planning
Entered into strong partnerships with eRetailers: preferred partners for Amazon, Flipkart, Big Basket and Grofers
Delivered 30+ exclusive launches on eCommerce including Maggi Relaunch on Snapdeal
Built local content factory catering to 180+ SKUs in Indian market, achieved 80%+ image integrity scores
Head EasyBuy
AskmeBazaar
08.2014 - 12.2014
EasyBuy is platform built on “TopUp” service by askmebazaar, which brings Consumers and Local Sellers Together
Key Deliverables
As Head EasyBuy, Responsible for End to End performance of Platform, including Business Planning, Portfolio Planning, Marketing Spends, Consumer Experience and Website maintenance
P&L responsibility for the platform and responsible for achieving Revenue Targets within agreed budget
Developing Seller Enrolment plans with Sales Team for Sellers to be brought into TopUp Platform
Responsible for Brand Tieups and Onboarding them onto the platform
Online Key Account Manger
Samsung Electronics India Pvt Ltd
05.2013 - 07.2014
Key Deliverables
Manage marketplaces and other Online inventory based portals based out of North and West India
Management of combined annual turnover of over $10 million per month with aggressive growth plans
Engagement & business partnerships with the key e-commerce players on various business initiatives including Exclusive Product Launches
Developing Joint Account Plans with Online Accounts to ensure Sales growth within Accounts
Developing and Executing Joint Marketing Plans to ensure improved Marketshare/ Brand Presence
Alignment of Samsung Mobile brand campaigns and product launches, supply chain planning, schemes and marketing initiatives
Handling 9 Samsung National Distributors and 20 Seller Accounts to ensure proper supply to online partners
To develop Strategic thinking for developing Online space- Channel margins and Supply Structure
Marketing Manager: Flights
Makemytrip.com
07.2012 - 04.2013
Key Deliverables
·Develop & execute the marketing plans for the “Flights Business” of MakeMyTrip, handling over 50 Million unique website visitors and over 1 Billion US$ Annual Revenue
Responsible to drive “Shoppers” (qualified traffic) into makemytrip.com website and app
Drive product improvements in the website while providing inputs to the product team from consumer research
Single Point of Contact for PCE, SEO, SEM, Social Marketing and Display affiliates team.
Responsible for optimizing investments between different Digital assets and promotions basis conversions and Life Time Value of the Consumer acquired
Manager Online Sales and Marketing
Nokia India Pvt. Ltd
01.2011 - 06.2012
Key Deliverables
Develop and Execute Marketing campaigns and ensure the full 360 degree digital execution
Leverage Synergies between Offline and Online Communication and cross linkages to drive efficiencies
Ensure integration of various owned media platforms into the campaign
Reinforce cross selling and pushing active users, redirecting traffic and sales cross platforms & Social Networks Management
Maintenance and improvement of Nokia's own assets online including .com/.mobi and CRM Databases
Optimization of owned media assets to be Search Friendly (SEO)
Generate customized solutions to generate Sales leads and fulfill them using Online/Offline Channel
Area Sales Manager
Nokia India Pvt Ltd
07.2008 - 01.2011
Key Deliverables
Managing the sales of the complete range of Nokia products including mobile phones and accessories
Managed 2 different urban and rural geographies in Punjab and Himachal with turnover between US$ 4mio to US$ 30 mio
Management Trainee
Nokia India Pvt. Ltd
06.2007 - 06.2008
Achievements
Developed the GTM plan for Nokia N79
Organized various events and press conferences to build brand excitement and awareness in the consumers.
Education
MBA - Marketing And Finance
XLRI Jamshedpur
Jamshedpur, India
2007
Bachelor of Technology - Information Technology
Indian Institute of Information Technology
Allahabad, India
2005
Skills
Business Development
Digital Marketing
Team Management
Stakeholder Management
Key Account Management
Data Analytics
P&L Ownership
Cross culture experience
Timeline
E'Business Manager
Nestlé Purina Petcare Asia Africa Oceania & MENA
01.2020 - Current
Head of eCommerce
Nestlé India Limited
01.2015 - 12.2019
Head EasyBuy
AskmeBazaar
08.2014 - 12.2014
Online Key Account Manger
Samsung Electronics India Pvt Ltd
05.2013 - 07.2014
Marketing Manager: Flights
Makemytrip.com
07.2012 - 04.2013
Manager Online Sales and Marketing
Nokia India Pvt. Ltd
01.2011 - 06.2012
Area Sales Manager
Nokia India Pvt Ltd
07.2008 - 01.2011
Management Trainee
Nokia India Pvt. Ltd
06.2007 - 06.2008
MBA - Marketing And Finance
XLRI Jamshedpur
Bachelor of Technology - Information Technology
Indian Institute of Information Technology
Similar Profiles
Mehdi GABOUJMehdi GABOUJ
Supply Network planner at Nestlé Purina PetCareSupply Network planner at Nestlé Purina PetCare