Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Experienced FOOD AND BAVERAGE OPRATIONS with over 1 years of experience in HOSPITALITY. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Trainee
Awfully chocolate
07.2020 - 01.2021
Learned new materials, processes and programs quickly.
Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
Maintained high levels of efficiency during training by taking detailed notes and asking questions.
Completed documentation and reports for business records.
Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Maintenance Manager
Sheth hospital and maternity home
05.2017 - 11.2019
Supervised employee performance, preventive maintenance and safety.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Procured pricing information from various vendors to support cost-effective purchasing.
Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Planned scheduled maintenance outages as part of preventive maintenance program
Created work schedules and set up training for 26 employees working on 7 equipment
Manager
Ankur hospital
04.2013 - 11.2019
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
Evaluated suppliers to maintain cost controls and improve operations
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
Performed statistical analyses to gather data for operational and forecast team needs
Education
ADVANCED DIPLOMA iN HOSPITALITY MANAGEMENT - Hospitality
STANFORT ACADEMY
SINGAPORE
02.2023
Diploma in Hospitality Management - Hospitality
Baking Industry And Training Collage
Singapore
01.2021
HARDWERE AND NETWORK ENGINEER - Computer Installation And Repair Technology
ARIHANT ACADEMY
GUJRAT INDIA
04.2013
C.C.C - Basic Computer Skill
Pluspoint Education
Deesa
04.2013
HIGHER SECONDARY - 10+2
SMCHSC
TETODA, GUJRAT, INDIA
03.2012
SECONDARY - 10
BCCSHSC
JEGOL, DANTIWADA,GUJRAT, INDIA
03.2010
Skills
Proper Storage Procedures
Cash Register Operations
Standard Operating Procedures Maintenance
Operations Support
Materials Processing
Place Setting
Languages
GUJ
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Trainee
Awfully chocolate
07.2020 - 01.2021
Maintenance Manager
Sheth hospital and maternity home
05.2017 - 11.2019
Manager
Ankur hospital
04.2013 - 11.2019
ADVANCED DIPLOMA iN HOSPITALITY MANAGEMENT - Hospitality
STANFORT ACADEMY
Diploma in Hospitality Management - Hospitality
Baking Industry And Training Collage
HARDWERE AND NETWORK ENGINEER - Computer Installation And Repair Technology
ARIHANT ACADEMY
C.C.C - Basic Computer Skill
Pluspoint Education
HIGHER SECONDARY - 10+2
SMCHSC
SECONDARY - 10
BCCSHSC
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