Ganga D/O Thuraidass
Summary
To seek a position as Nurse, Patient Service Associate positions or any other position(s) in an organization that will provide opportunities for my career advancement. To align my personal development goals to the company’s goals to achieve a high level of job satisfaction. To also gain experience in hospital environment as it is a very broad industry that allows people to learn many skills, hence, I really want to learn as many things as possible under hospital environment. Hospital is a very broad industry that can enables you to learn and acquire many skills, I don’t want to be learning one skill and only be expertise in it, I want to really learn whatever I can learn in whatever ways I could in this hospital industry. I also have a strong passion in serving others since I am young. I am also keen to learn many other hospitals related environment which I may not be aware about, so I am open for career exploration(s)/opportunities as well.
Experienced with developing and delivering comprehensive training programs that enhance employee skills and knowledge. Utilizes interactive training methods to engage participants and foster positive learning environment. Track record of adapting training content to meet organizational goals and individual learning needs.
Overview
14
14
years of professional experience
Work History
Training Officer
Metta Home
02.2025 - 07.2025
- Identified training needs and planned classes accordingly.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
- Boosted team morale and collaboration through effective communication strategies and team-building exercises during training sessions.
- Adjusted instructional strategies according to student needs and understanding of material.
- Developed and implemented effective lesson plans to cover necessary material.
- six months contract
- salary-$2,200
Community Health Worker
SATA Commwealth Ptd Ltd
02.2019 - 02.2025
- Handle registration of patients and issuance of queue ticket
- Create or retrieve patient records and assist in any administrative work at front counter
- Assist with billing enquiries and cashiering duties
- Schedule follow-up appointments for patients
- Advice patients on the necessary tests needed
- Assist in preparing clinic reports
- Liase with doctors, nurses, and internal departments on any clarifications for patient matters
- Assist in counter closing
- Reason Of Leaving : no increment after working for 5 years
- Last Drawn Salary : $1,700/-
Security Officer
AETOS Security PTE LTD
01.2012 - 11.2013
- Manning of static/access control points
- Checking of passes and other documents at static/access points
- Screening and checking of all personnel and vehicles entering and exiting the premises
- Patrolling and guarding client’s personnel and properties
- Operating the metal/explosive detectors X-ray machines at checkpoints
- Issuing of visitor/contractor pass in exchange for their identification cards
- Attending to alarm activation
- CCTV monitoring
- Responding to incidents like unattended bags etc
- Maintaining records of all incidents
Education
Certificate - HealthCare Assistance
Health Management Institute (HMI)
12.2014
GCE 'N' LEVELS - undefined
Yusof Ishak Secondary School
12.2010
PSLE - undefined
Concord Primary School
12.2006
Skills
- Personal Management
- Honesty, integrity and personal ethics, straight forward and outspoken
- Acknowledge diverse opinions and accept differences
- Responsible and demonstrate resiliency and accountability for self
- Adaptable to new environments and cultures
- Interpersonal & Communication Skills
- Able to communicate in a tone and manner that demonstrates respect
- Listen and ask questions to understand others viewpoints
- Communicate issues in a timely manner
- Recognize cultural differences with respect to communication
- Teamwork
- Build professional relationships
- Work effectively within a variety of situations, and with various individuals or groups
- Manage and resolve conflict when appropriate
- Work Quality
- Seek opportunities to improve work practices
- Generate ideas for improvement
- Maintain quality standards of own work
- Professional Ethics
- Comply with workplace policies (eg health and safety, equity, confidentiality, harassment)
- Take responsibility to understand workplace culture
- Abide by standards of practice relevant to chosen profession
- Learning & Development
- Continuously learn and grow
- Assess personal strengths and will seek areas for development
- Seek feedback from others and positively accepts constructive feedback
- Stay current with techniques and technology
Languages
Proficient bilingual in English and Tamil
Able to converse in Malay, Tamil
Timeline
Training Officer
Metta Home
02.2025 - 07.2025
Community Health Worker
SATA Commwealth Ptd Ltd
02.2019 - 02.2025
Security Officer
AETOS Security PTE LTD
01.2012 - 11.2013
GCE 'N' LEVELS - undefined
Yusof Ishak Secondary School
PSLE - undefined
Concord Primary School
Certificate - HealthCare Assistance
Health Management Institute (HMI)
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