Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Gaik Neoh Wooi

Gaik Neoh Wooi

Summary

Driven by a results-focused approach, I leveraged my 22years expertise in Production Scheduling, 4 years in Customer Management & Teamwork at Continental Automotive to enhance customer satisfaction, production efficiency and foster cross-functional collaboration, achieving a significant increase in productivity levels. My strategic planning and problem-solving skills ensured seamless operations and continuous improvement.

Overview

23
23
years of professional experience

Work History

Customer Cum Production Planning Team Lead

Continental Automotive
03.2002 - Current


  • Leveling customer short and mid term demand into production schedule prior to timely completion of customer orders, optimizing resource allocation.
  • Work comprehensively with production for recovery plan if backlog in production schedule
  • Coordinate material procurement efforts, follow up on-time availability of components with material buyer for uninterrupted production cycles.
  • Review inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
  • Present updated forecast monthly sales and production status reports to SCM and operation management.
  • Manage change requests effectively, balancing priorities while minimizing disruptions to ongoing operations.
  • Collaborate with cross-functional teams to identify process improvements, resulting in increased productivity levels.
  • Streamline communication between production department and upper management, ensuring timely updates on production progress and issues.
  • Optimize production schedules for peak efficiency, reallocating resources as necessary to meet shifting demands.
  • Collaborate with value customer by ensuring timely completion of ontime delivery and service improvement.
  • Coordinate with sales and marketing teams to ensure production plans aligned with market demands n both long and short-term sales planning, strategizing for on-time, high-quality deliverables.
  • Handle global improvement project for location implementation (Warehouse Management System, MAT Label Coordinator, SPIRIT, SARA, HEIJUNKA production planning).
  • Coaching and mentor team-mate, fostering a positive team working environment.


Business Development. Planner

Suiwah Corporation
04.2002 - 08.2002
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Utilized social media to promote events and increase attendance.
  • Developed detailed event reports, documenting all aspects of each event.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Boosted public awareness of planning initiatives by designing and executing effective communication campaigns.

Education

Bachelor of Arts - Business Administration And Production Operation

Northern University of Malaysia
Kedah Malaysia
03.2002

Associate of Arts - Art Stream

Methodist Boy's School
Penang Malaysia
11.1998

High School Diploma -

SMK Convent Dato Keramat
Penang Malaysia
12.1996

Skills

  • Production Scheduling
  • Customer Focus
  • Material Requirements Planning
  • Supply Chain Management
  • Problem-Solving Skill
  • Continuous Improvement
  • Teamwork and Collaboration
  • Strong ownership
  • SAP
  • Microsoft Excel

Additional Information

Expected salary: RM13,000

Languages

English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Chinese (Mandarin)
Advanced (C1)

Timeline

Business Development. Planner

Suiwah Corporation
04.2002 - 08.2002

Customer Cum Production Planning Team Lead

Continental Automotive
03.2002 - Current

Bachelor of Arts - Business Administration And Production Operation

Northern University of Malaysia

Associate of Arts - Art Stream

Methodist Boy's School

High School Diploma -

SMK Convent Dato Keramat
Gaik Neoh Wooi