Gabriel Edwin Nappalli
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
21
21
years of professional experience
Work History
Associate Director
Singcapital
05.2022 - Current
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Led teams of up to 5 personnel, supervising daily performance as well as training and improvement plans.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Sales Manager
PIAS
01.2018 - 03.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Executive
Nexus International
01.2014 - 03.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Supervisor of Operations
Atlas Security Pte Ltd
03.2013 - 01.2015
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Planned distribution of staff for events.
- Prepared detailing pf group personnel for corporate contracts to ensure security of the estate.
Sales Executive
Hyundai Merchant Marine Ltd
04.2008 - 03.2013
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Maintained global contract customer relations and strengthen it over time.
Platoon Comander
Mindef
01.2003 - 01.2008
- Trained, supervised and organized over 30 soldiers and personnel.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
Education
High School Diploma -
Ngee Ann Polytechnic
Singapore05.2002
Skills
- Key Relationship Development
- Database Coordination
- Process Improvement
- Critical Thinking
- High EQ
- Project Management
- Public Speaking
- Supplier Relationships
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Chinese (Cantonese)
Elementary (A2)
Timeline
Associate Director
Singcapital
05.2022 - Current
Sales Manager
PIAS
01.2018 - 03.2021
Sales Executive
Nexus International
01.2014 - 03.2018
Supervisor of Operations
Atlas Security Pte Ltd
03.2013 - 01.2015
Sales Executive
Hyundai Merchant Marine Ltd
04.2008 - 03.2013
Platoon Comander
Mindef
01.2003 - 01.2008
High School Diploma -
Ngee Ann Polytechnic
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