GABRIEL WONG KWANG MING
Summary
Dynamic sales manager with a proven track record at PC IMAGE SDN BHD, excelling in customer service and problem resolution. Achieved significant revenue growth through strategic sales initiatives and built lasting client relationships. Known for attention to detail and fostering teamwork, driving both individual and team success in a competitive environment.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
8
8
years of professional experience
Work History
SELF EMPLOYED
Self Employed Services
06.2021 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Sales Manager
PC IMAGE SDN BHD
02.2017 - 06.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Education
No Degree - HIGH SCHOOL EDUCATION
SMK BANDAR KUCHING NO 1
MALAYSIA 01-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Computer skills
- Active listening
- Problem resolution
Languages
English
Bilingual or Proficient (C2)
Timeline
SELF EMPLOYED
Self Employed Services
06.2021 - Current
Sales Manager
PC IMAGE SDN BHD
02.2017 - 06.2021
No Degree - HIGH SCHOOL EDUCATION
SMK BANDAR KUCHING NO 1
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