Driven and results-oriented professional with 14 years of experience in Quality Assurance/Control and 3 years in Supply Chain within the Pharmaceutical and Beverage Manufacturing industries. Possessing over 8 years of managerial expertise. Expertise in risk management, continuous improvement, and Integrated Management Systems. Proven track record of delivering cost savings and enhancing operational efficiency.
Hi, I’m
Gabriel Ng
Summary
Overview
17
years of professional experience
1
Certification
Work History
Kenvue Inc. (Spin Off From Johnson & Johnson)
Supply Reliability Manager, APAC Self Care
05.2022 - Current
Job overview
- Lead the supplier reliability agenda, driving a holistic risk management and supplier performance improvement program for raw and packaging material supplier.
- Drive Business Continuity Planning (BCP) strategy in active collaboration with Source and Raw Material Center to ensure BCP for key materials impacting high NTS products to drive supply resiliency.
- Lead multi-functional teams in remediating significant issues or risks to product supply.
- Partner with leadership to ensure timely communication to relevant partners across multiple levels and to swiftly address any roadblocks, resource gaps and accelerate mitigation plans. This includes escalation to leadership for any trade-off decisions needed to move things forward and accelerate mitigation plans.
- Perform root cause analysis and trending for supply disruption events, identify lessons learned and propose systemic solutions to avoid recurrence of the issues.
- Partner with multi-functional teams to identify risk and develop mitigation plan to enhance supply resiliency.
Pacific Refreshments (The Coca-Cola Company)
Customer Relationship Management Manager
05.2021 - 07.2022
Job overview
- Providing leadership, develop strategic plans and ensure Plant achieves business goals as part of Plant Leadership Team.
- Leads & owns with the Plant GM the strategic relationships with E2E business partners, acting as the main contact point, concerning related engagement and strategic work (including BCP) in addition to the monitoring and management of the plant's overall supply performance.
- Coordinate and manage issues resolution in collaboration with cross-functional teams to ensure fast responses, effective & sustainable solutions for the system.
Pacific Refreshments (The Coca-Cola Company)
Laboratory Manager
01.2019 - 04.2021
Job overview
- Oversees lab day-to-day Lab Operations (including resource planning) and lead a team of Lab Chemists and Lab Technicians to support QC testing and release to ensure conformity of raw materials, intermediates, and finished products against company specifications.
- Provide support to Plant Management Representative for Integrated Management Systems (Quality, Safety, Environment, Food Safety) program implementation, audits and inspections.
- Enhance product shelf-life management process to navigate through Covid-19 challenges, including remodeling project for supply chain.
- Support enhancement of technical culture as part of a network organization (Global core team).
- Support site expansion project for manufacturing and laboratory.
- Lead digital transformation projects in the organization to leverage on emerging technology breakthrough in fields.
Pacific Refreshments (The Coca-Cola Company)
Process QA Manager
01.2016 - 12.2018
Job overview
- Oversees day-to-day Plant Process Quality and Quality Assurance operations (including resource planning) and lead a team of IMS and PQA Specialists to support the validation of new manufacturing process and introduction of new packaging, issue investigation and resolution for internal defects and customer complaint, and manage Plant Integrated Management Systems and programs for conformance to company, ISO, customer and regulatory requirements.
- Provide support to Plant Management Representative for Integrated Management Systems (Quality, Safety, Environment, Food Safety) program implementation, audits and inspections.
- Collaboration with customers, suppliers and internal team for process/product improvement and effective issue resolution.
- Establish SPC measurement system for manufacturing and work with Production to improve process capability.
Pacific Refreshments (The Coca-Cola Company)
Integrated Management Systems Specialist
01.2012 - 01.2016
Job overview
- Led the Plant's integrated management systems programmes (change management, document control, audit management, regulatory inspections).
- Provide support to Plant Management Representative for Integrated Management Systems (Quality, Safety, Environment, Food Safety) program implementation, audits and inspections.
- Supported customer complaint handling and investigation.
Pacific Refreshments (The Coca-Cola Company)
Lab Technician
04.2010 - 12.2011
Job overview
- Supported sampling and testing of raw materials, intermediates and finished products.
- Participated in lab setup including equipment and process validation as part of plant startup.
Aventis Pharma Manufacturing (Sanofi Aventis)
QC Analyst
04.2008 - 04.2010
Job overview
- Supported with sampling, quality control and stability testing for raw materials, in-process and finished products.
- Take part in analytical transfer and method verification.
Beacons Pharmaceuticals Pte Ltd
Lab Technician
12.2007 - 04.2008
Job overview
- Assisted in quality control and stability testing for both raw materials and finished products.
- Engage in cleaning and process validation activities.
Education
SP Jain School of Global ManagementDubai
Executive MBA (Operations) from Business Administration
05.2025
University Overview
University of BradfordUnited Kingdom
Bachelor of Science from Pharmaceutical Management
12.2011
University Overview
Temasek PolytechnicSingapore
Diploma from Chemical Engineering
12.2005
University Overview
Skills
- Team Leadership
- Teamwork and Collaboration
- Employee Coaching and Mentoring
- Adaptability and Flexibility
- Problem-solving abilities
- MS Office
Certification
- Certified Supply Chain Professional, Association for Supply Chain Management (CSCP) and WSQ's Develop Supply Chain Professional Skills
- Lean Six Sigma Green Belt
- Scrum Master Trained
- Lead/Internal Auditor for QMS (ISO 9001:2015), FSMS (FSSC 22000 Ver 5.1) and EMS (ISO14001: 2015), LMS (ISO/IEC 17025: 2017), OH&S (ISO 45001:2018), Halal and HACCP
- Data Science & Analytics for Strategic Decisions Programme (SMU)
- Kepner-Tregoe Problem-solving and Decision Making
- Negotiation Strategies for Success (LKY School of Public Policy)
Additional Information
Additional Information
Organizing committee for Pride @ Kenvue
Volunteer for nature walks - Kenvue in collaboration with Jane Goodall Institute
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Supply Reliability Manager, APAC Self Care
Kenvue Inc. (Spin Off From Johnson & Johnson)
05.2022 - Current
Customer Relationship Management Manager
Pacific Refreshments (The Coca-Cola Company)
05.2021 - 07.2022
Laboratory Manager
Pacific Refreshments (The Coca-Cola Company)
01.2019 - 04.2021
Process QA Manager
Pacific Refreshments (The Coca-Cola Company)
01.2016 - 12.2018
Integrated Management Systems Specialist
Pacific Refreshments (The Coca-Cola Company)
01.2012 - 01.2016
Lab Technician
Pacific Refreshments (The Coca-Cola Company)
04.2010 - 12.2011
QC Analyst
Aventis Pharma Manufacturing (Sanofi Aventis)
04.2008 - 04.2010
Lab Technician
Beacons Pharmaceuticals Pte Ltd
12.2007 - 04.2008
SP Jain School of Global Management
Executive MBA (Operations) from Business Administration
University of Bradford
Bachelor of Science from Pharmaceutical Management
Temasek Polytechnic
Diploma from Chemical Engineering
- Certified Supply Chain Professional, Association for Supply Chain Management (CSCP) and WSQ's Develop Supply Chain Professional Skills
- Lean Six Sigma Green Belt
- Scrum Master Trained
- Lead/Internal Auditor for QMS (ISO 9001:2015), FSMS (FSSC 22000 Ver 5.1) and EMS (ISO14001: 2015), LMS (ISO/IEC 17025: 2017), OH&S (ISO 45001:2018), Halal and HACCP
- Data Science & Analytics for Strategic Decisions Programme (SMU)
- Kepner-Tregoe Problem-solving and Decision Making
- Negotiation Strategies for Success (LKY School of Public Policy)
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